62 replies to this topic

[Alderic Marsden]

have same problem with my 8800GT Win 10 wich was working fine before patch, seem that game enable dx11 by default leaving us helpless!!

Edited by Alderic Marsden, 16 February 2016 - 05:25 PM.

[Bubba Dank]

Miine is a GTX260m

[pyrocomp]

Sound like the problem mostly exist on the old cards. But yet to figure.
By the way, those are not listed as DX11 supported cards on NVidia site.

[Neema Teymory]

Hey everyone,

We are looking into this problem right now. Please let us know what kind of graphics card + version of windows you are using (some of you have already done this, thank you!) and try this work around:

- Open the game.cfg file located in your saved games folder: i.e. C:\Users\<username>\Saved Games\MechWarrior Online\game.cfg
- Look for a line that says r_Driver=
- Change it to r_Driver="DX9"
- If the line doesn't exist, then add it to the end of the file

Let us know if this work around works for you

[SilentFenris]

Neema Teymory, on 16 February 2016 - 05:23 PM, said:

Hey everyone,

We are looking into this problem right now. Please let us know what kind of graphics card + version of windows you are using (some of you have already done this, thank you!) and try this work around:

- Open the game.cfg file located in your saved games folder: i.e. C:\Users\&lt;username&gt;\Saved Games\MechWarrior Online\game.cfg
- Look for a line that says r_Driver=
- Change it to r_Driver=&quot;DX9&quot;
- If the line doesn't exist, then add it to the end of the file

Let us know if this work around works for you

This did not work Neema. I'm willing to try other suggestions....

[Alderic Marsden]

Neema Teymory, on 16 February 2016 - 05:23 PM, said:

Hey everyone,

We are looking into this problem right now. Please let us know what kind of graphics card + version of windows you are using (some of you have already done this, thank you!) and try this work around:

- Open the game.cfg file located in your saved games folder: i.e. C:\Users\<username>\Saved Games\MechWarrior Online\game.cfg
- Look for a line that says r_Driver=
- Change it to r_Driver="DX9"
- If the line doesn't exist, then add it to the end of the file

Let us know if this work around works for you

Fix tried nothing changed still not working, had this kind of trouble previously when i tried to enable dx11 (on my 8800GT that dont support it) lol. but now no way to bypass this trouble since patch.

Edited by Alderic Marsden, 16 February 2016 - 05:30 PM.

[Neema Teymory]

Here is another possible workaround. In the same game.cfg file, try adding this line to the end of the file:

r_DXVersion="DX9"

[guyvii]

Alderic Marsden, on 16 February 2016 - 05:28 PM, said:

Fix tried nothing changed still not working, had this kid of trouble previously when i tried to enable dx11. but now no way to bypas this trouble since patch.

Greetings,
I am using windows10. MWO worked yesterday. The patch was installed by STEAM. Now I get the 3D error. I have looked at my game file below. I do have an older card (NVIDIA GeForce GTX260) but the file did keep my DX9 settings.

; DO NOT MODIFY THIS FILE!
r_Driver="DX9"
d3d9_TripleBuffering=0
r_txaa=0
r_msaa=0
r_postaa=1

I have rebooted and done repairs but still, no go.
post note:
r_DXVersion="DX9"
added works. I can get in now. Thanks Neema

Edited by guyvii, 16 February 2016 - 05:41 PM.

[pyrocomp]

Neema Teymory, on 16 February 2016 - 05:31 PM, said:

Here is another possible workaround. In the same game.cfg file, try adding this line to the end of the file:

r_DXVersion="DX9"

EDIT: Thanks pyrocomp, this probably means this work around will also not work. We are working on a solution.

The correctly working client load the game with DX9 if this line is in game.cfg
r_DXVersion="DX9"

and with DX11 if this line is there
r_Driver="DX9"

Seems the second one is ignored somewhere.

[Alderic Marsden]

Neema Teymory, on 16 February 2016 - 05:31 PM, said:

Here is another possible workaround. In the same game.cfg file, try adding this line to the end of the file:

r_DXVersion="DX9"

EDIT: Thanks pyrocomp, this probably means this work around will also not work. We are working on a solution.

This workaround is working! many thanks team!

[pyrocomp]

guyvii, on 16 February 2016 - 05:35 PM, said:

Greetings,
I am using windows10. MWO worked yesterday. The patch was installed by STEAM. Now I get the 3D error. I have looked at my game file below. I do have an older card (NVIDIA GeForce GTX260) but the file did keep my DX9 settings.

; DO NOT MODIFY THIS FILE!
r_Driver="DX9"
d3d9_TripleBuffering=0
r_txaa=0
r_msaa=0
r_postaa=1

I have rebooted and done repairs but still, no go.

try putting this line there
r_DXVersion="DX9"
instead of
r_Driver="DX9"

Neema Teymory, on 16 February 2016 - 05:31 PM, said:

Here is another possible workaround. In the same game.cfg file, try adding this line to the end of the file:

r_DXVersion="DX9"

EDIT: Thanks pyrocomp, this probably means this work around will also not work. We are working on a solution.

This thread is filling fast, shouldn't it be pinned for 'just in case?

[SilentFenris]

Neema Teymory, on 16 February 2016 - 05:31 PM, said:

Here is another possible workaround. In the same game.cfg file, try adding this line to the end of the file:

r_DXVersion="DX9"

EDIT: Thanks pyrocomp, this probably means this work around will also not work. We are working on a solution.

This worked, thank you!

Edited by GrayFenris, 16 February 2016 - 05:39 PM.

[Neema Teymory]

pyrocomp, on 16 February 2016 - 05:37 PM, said:

try putting this line there r_DXVersion="DX9" instead of r_Driver="DX9" This thread is filling fast, shouldn't it be pinned for 'just in case?

Probably, yes. Once a few more people confirm this work around works correctly, I'll let our CSR team know so they can pin something.

[John Stryker]

Had same problem. Changed it as suggested above and am up and running now.

[LGBTQIAplus Ally]

Neema Teymory, on 16 February 2016 - 05:31 PM, said:

Here is another possible workaround. In the same game.cfg file, try adding this line to the end of the file:

r_DXVersion="DX9"

EDIT: Thanks pyrocomp, this probably means this work around will also not work. We are working on a solution.

Worked for me, thanks!

[pyrocomp]

Neema Teymory, on 16 February 2016 - 05:39 PM, said:

Probably, yes. Once a few more people confirm this work around works correctly, I'll let our CSR team know so they can pin something.

It was not about solution, but about less threads for the same problem (better data collection and keeping).

[NightKoder]

Neema Teymory, on 16 February 2016 - 05:31 PM, said:

Here is another possible workaround. In the same game.cfg file, try adding this line to the end of the file:

r_DXVersion="DX9"

Confirmed, this workaround fixes the issue for me. Thanks!

[Bubba Dank]

I do not have this file in the file suggested area. NO game.cfg file. Please advise [color=#00FFFF]Open the game.cfg file located in your saved games folder: i.e. C:\Users\<username>\Saved Games\MechWarrior Online\game.cfg[/color]

[WarmasterRaptor]

Work around works for me too! Thanks a bunch!

[pyrocomp]

Bubba Dank, on 16 February 2016 - 06:03 PM, said:

I do not have this file in the file suggested area. NO game.cfg file. Please advise [color=#00FFFF]Open the game.cfg file located in your saved games folder: i.e. C:\Users\&lt;username&gt;\Saved Games\MechWarrior Online\game.cfg[/color]

Might be created on the first lunch. Create it.
Put this inside:

; DO NOT MODIFY THIS FILE!
r_DXVersion="DX9"
d3d9_TripleBuffering=0
r_txaa=0
r_msaa=0
r_postaa=1

Save and run.