While I have to accept the change, I'm still of a split mind about it. It may cut off the spambots, but it also blocks new players from coming in to the forums for long enough to get workaround info that they may need. With the Forum Search being broken, there is no way they could just look for their fix, and now they can't post to get help while they're still installing. Sure, they can try to send you an e-mail, but have you taken stock of certain installation issues, such as what happens when a second Windows User wants to play the game from their own Windows Logon ID on the same computer? Last I checked, that hasn't been fixed yet, and I discovered a whole registry tree duplication is necessary. Just look back in time in the forums. Oh wait, you didn't fix the search feature yet, so that's not possible. I think I'm seeing a bit of a circularity here that's going to drive new players away from the game. Most new players have no will to spend the time necessary getting lost in e-mail hell to fix an install-level problem that shouldn't be present in the first place.
EDIT: BTW, if I hadn't been able to trudge through the forums on my own, I wouldn't be here now. My e-mail is less than half-functional, which could happen to anyone. I could never have reached support that way, just like could happen to many others.
~D. V. "
Realizing the impact against new players... Looks like the 'clothes' are out with the 'dirty washer water'..." Devnull
Edited by D V Devnull, 15 June 2016 - 01:44 PM.