4 replies to this topic

[SS4GOGETA]

So I'm still missing my precious Kodiaks. Not all of them at least, just the Hero Spirit Bear and the two reinforcements. So how do I contact support? I clicked the support tab and it linked me to load Microsoft Outlook to send an E-mail. Is that really how their support works? Seems kind of shoddy as opposed to sending a support ticket.

[theta123]

But support of PGI is pretty helpfull, i own them a big one

[Bishop Steiner]

SS4GOGETA, on 17 May 2016 - 01:43 PM, said:

So I'm still missing my precious Kodiaks. Not all of them at least, just the Hero Spirit Bear and the two reinforcements. So how do I contact support? I clicked the support tab and it linked me to load Microsoft Outlook to send an E-mail. Is that really how their support works? Seems kind of shoddy as opposed to sending a support ticket.

that's how it works.

[Gas Guzzler]

SS4GOGETA, on 17 May 2016 - 01:43 PM, said:

So I'm still missing my precious Kodiaks. Not all of them at least, just the Hero Spirit Bear and the two reinforcements. So how do I contact support? I clicked the support tab and it linked me to load Microsoft Outlook to send an E-mail. Is that really how their support works? Seems kind of shoddy as opposed to sending a support ticket.

Did you buy all the packs at once?

[SS4GOGETA]

In replying to Theta123, I guess if you say their support works well I'll take your word for it. I'm just more to used to making a support ticket on the games website like a new forum post but to a support team member.

And replying to Gas Guzzler, no I did not buy all the packs at once. At least if you mean like the ultimate pack to combine everything in one charge. I did not see an ultimate pack available for this mech so I bought them separately.