14 replies to this topic

[WINNEEsolta]

when i click in play button,it simply displays error"failed to initialize game!".
i could not find the problem...any suggestions plzzzzzzzzzzzzzzzzzzz
i have already downloaded it for two times now its third time..

[Dfeeds]

System specs

[Koniving]

WINNEEsolta, on 20 May 2016 - 11:01 PM, said:

We need specs. Processor, video card, RAM at minimum. Operating system is important too (Macs can't run this).

[Rogue Jedi]

there are at current issues for some people, who are occaisionaly unable to find a match but that does not look anything like what you are describing.

Dfeeds could be correct, what are your system specifications?

the simplest way to find those is;
open up your file browser,
right click on "computer" or "my computer"
click properties

what version of Windows are you running?
what is your Processor brand and model number?
how much RAM do you have?

then click on Device Manager
click on "display adaptors"
what display adaptors do you have?

with that information we should be able to tell you if your computer is powerful enough for this game

Edited by Rogue Jedi, 21 May 2016 - 01:26 AM.

[Tarl Cabot]

Standalone or Steam? Steam will also install necessary system files where as Standalone, you will need to install those components yourself.

https://www.microsof...ls.aspx?id=8109

Dx 9c (version 9.29.1974). download the above, unpack it to a good location you can reach then run the dxsetup. Keep it for future use to re-install dx9c if you believe a file may have become corrupted. This runs both 32/64bit dx 9c versions

*************************
Visual C++ 2010 version both 86x/64bit versions
https://www.microsof...ls.aspx?id=8328

https://www.microsof...s.aspx?id=13523

******************

Windows key + R, type in dxdiag/enter key. save file info as - desktop. Open it and copy/paste from the beginning to just pass the sound card entries in a post to this thread.

Edited by Tarl Cabot, 21 May 2016 - 01:41 PM.

[D Key]

Crispy new system with same error "Failed to initialize game". Grrrrrr.

I do NOT run STEAM.
I do run ESET.
I am using an administrator account.

Specs:
64-bit Win10, 2.7GHz Core 6820, 64GB, GeForce GTX 980M, DX12

Done to date:
- Attempted 3 fresh downloads of MWO (previously had a .dll problem, but dropped a fresh one in apparently the right place)
- Ran C++ updates (x86 & x64)
- Ran .NET Framework 2.0 update
- Updated NVIDIA driver

Peculiar:
Unlike my old system, that fires up MWO from the shortcut right away, the shortcut on my new system first opens an install window "Do you want to allow this app to make changes to your PC?" Yes/No. Clicking "Yes" then opens up the familiar MWO window for Play/Patch. Strange.

[D Key]

Never mind. DX12 seemed to be the problem causing the error. Now working fine (except for my MWO shortcut starting an install window every time). Guessing that is a security setting, but not yet able to find the right change.

Cheers!
-D-

[Koniving]

Glad to hear you could resolve the problem.

[Camx Kerensky]

I had this same problem too when starting. Frustrating.

[p4r4g0n]

WINNEEsolta, on 20 May 2016 - 11:01 PM, said:

when i click in play button,it simply displays error"failed to initialize game!".
i could not find the problem...any suggestions plzzzzzzzzzzzzzzzzzzz
i have already downloaded it for two times now its third time..

Camx Kerensky, on 29 May 2016 - 09:06 AM, said:

I had this same problem too when starting. Frustrating.

System specifications please. If you are not comfortable posting them here, please email support at technical@mwomercs.com for help.

[Muf Karati]

What did you do to DX12 to make it work?

[sniperjack]

Failed to initialize:
Since mid may patch the game is not starting. Tried every help i found here.
Deinstalled and reinstalled.
Frustated too.
Any idea?

System Information
------------------
Time of this report: 6/3/2016, 07:34:01
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850)
System Manufacturer: Hewlett-Packard
System Model: p6526de
BIOS: 05/19/10 14:28:47 Ver: 6.07
Processor: Intel® Core™ i5 CPU 650 @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 6144MB RAM
Available OS Memory: 6072MB RAM
Page File: 3059MB used, 3396MB available
Windows Dir: C:\WINDOWS
DirectX Version: 11.2
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 5450
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68F9)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_68F9&SUBSYS_21301462&REV_00
Display Memory: 3828 MB
Dedicated Memory: 1012 MB
Shared Memory: 2816 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: E2441
Monitor Id: GSM581F
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.201.1151.1008
DDI Version: 11.2
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 04.11.2015 00:00:00, 1479808 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BB9-11CF-AE72-3A01BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68F9
SubSys ID: 0x21301462
Revision ID: 0x0000
Driver Strong Name: oem67.inf:cb0ae4144029587a:ati2mtag_EvergreenC:15.201.1151.1008:pci\ven_1002&dev_68f9
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported

[mailin]

SniperJack, I'm fairly certain that the problem is your video card.

[mailin]

Just curious, did it ever run with that card?

[sniperjack]

Worked till mid may patch.

And problem is?

Edited by sniperjack, 03 June 2016 - 10:53 AM.