33 replies to this topic

[McMurl]

For whatever reason, PGI has created a game that is INCREDIBLY unstable. every single match there is atleast 1 disconnect, and because your game takes so freaking long to load anything, its nearly impossible to reconnect to a match before the 2min window elapses.

Either a) fix your damn game b ) extend the reconnect window to 5mins or c) remove all penalties related to disconnecting. Im stuck at a stupid 20min timer because your game keeps dropping me. (no, my internet is just fine)

Edited by grievoussmaug, 21 July 2016 - 10:03 PM.

[PitchBlackYeti]

Agreed, the time it takes to close a crashed client, re-launch, log in and reconnect takes ages especially on old-ish rigs like mine. Until the stability problems are fixed the penalty is just plain wrong.

[El Bandito]

Never had a disco issue in any recent memory. So yeah...

[wolf74]

I've timed out two time in the last 6 months and one of those is when they reported problems at their data center. Have you run a Trace route between your connection and theirs to see if there is a Lag point or how many hops(aka interconnected computers are between you and them) there are?

[Chrithu]

El Bandito, on 21 July 2016 - 10:17 PM, said:

Never had a disco issue in any recent memory. So yeah...

wolf74, on 21 July 2016 - 10:20 PM, said:

I've timed out two time in the last 6 months and one of those is when they reported problems at their data center. Have you run a Trace route between your connection and theirs to see if there is a Lag point or how many hops(aka interconnected computers are between you and them) there are?

Same here. 90% of disconnects are caused by the connection in my experience. If the game crashes regularly on loading screen that might also be caused by faulty hardware (even if other games do not act up), but usually even then it is a connection issue. Make sure to only select servers close to you for quick play.

[FuhNuGi]

More d/c for me today than last 6 months total. Also lots of disbanding movements from myself and from others I spoke to... need a patch to add stability.

[Wrathful Scythe]

It only crashes for me if I alt+tab out of the game. Looks like the game doesn't like me to be on Windows while it loads the map.

And yes, restarting the game takes a lot of time. Having this game on a SSD has no benefit at all because it takes a lot of time getting on the server or connecting while the game starts. My windows starts faster than the game. :x

Edited by Wrathful Scythe, 21 July 2016 - 10:33 PM.

[Deathlike]

The DC penalty window needs to be wider for FW matches... because you're expected to commit 30 minutes in total instead of the 15 (or more likely the average of 5).

It's too penalizing a window anyways, especially when the initial loading is wholly dependent on how many mechs you actually have.

[Carl Vickers]

What Deathlike said plus that silly news screen when you first connect in, then the time it takes to connect to the match, unless you are sitting on top of the server, trying to reconnect to the match within 2 min is damn near impossible.

[Pjwned]

Fix the issue on your end or don't play.

If you get enough disconnects that you get a 20 minute penalty then the problem is you, so talk with tech support and figure it out.

[Baulven]

This game is incredibly unstable if you have other processes running in the background. I found out my video capture program is causing the game to crash my video card so I have to kill everything related to it before I launch the game otherwise BSoD.

[mogs01gt]

grievoussmaug, on 21 July 2016 - 10:02 PM, said:

For whatever reason, PGI has created a game that is INCREDIBLY unstable. every single match there is atleast 1 disconnect, and because your game takes so freaking long to load anything, its nearly impossible to reconnect to a match before the 2min window elapses.Either a) fix your damn game b ) extend the reconnect window to 5mins or c) remove all penalties related to disconnecting. Im stuck at a stupid 20min timer because your game keeps dropping me. (no, my internet is just fine)

If the client crashes, it takes less than a minute or two to get back into the game. Well if you have a decent computer. Typically most people simply close out to go take care of life since there isnt any real penalty like there is in League as an example.

Edited by mogs01gt, 22 July 2016 - 04:54 AM.

[kesmai]

The game is very vulnerable to alt-tabbing.
As it was said before, anything else running, like ts3, vcs, etc. makes the client even more unstable.
This is common and not an isolated thing.
The alt-tabbing problem is well known to pgi for at least 2.5 years, yet they did nothing yet to improve it.

[nehebkau]

@ OP let me give you some advice

The game is sensitive to ANYTHING running in the background. I have completely eliminated my crashing / connection issues by putting a second boot on my computer that has NOTHING but MWO and TS3 on it. And by nothing, i mean nothing it is just the stock operating system, updated drivers and nothing else. I can alt-tab without problems between TS3 and MWO on this boot.

The issue of background applications is made worse the more marginal the performance of your system -- so if you have a good rig you can get by without many problems also running background apps but the moment your system starts to get near it's peg-point you are going to crash and DC.

Edited by nehebkau, 22 July 2016 - 05:50 AM.

[Bud Crue]

nehebkau, on 22 July 2016 - 05:49 AM, said:

@ OP let me give you some advice

The game is sensitive to ANYTHING running in the background. I have completely eliminated my crashing / connection issues by putting a second boot on my computer that has NOTHING but MWO and TS3 on it. And by nothing, i mean nothing it is just the stock operating system, updated drivers and nothing else. I can alt-tab without problems between TS3 and MWO on this boot.

The issue of background applications is made worse the more marginal the performance of your system -- so if you have a good rig you can get by without many problems also running background apps but the moment your system starts to get near it's peg-point you are going to crash and DC.

Yup. A fellow in my unit didn't suggest anything as extreme as a secondary boot (I am too stupid to do such a thing regardless), but did suggest killing everything possible running on my machine that I could identify as being unnecessary, and then run CCleaner regularly to clear out my registry. Worked pretty well. My potato runs the game much better than ever.

Also, I highly recommend that anyone having performance issues to send a "help" request to support. I did so when I first started playing and they had me send them my specs, and in return set me setting for my computer to optimize the game. I am playing on a now 7 year old lap top and regularly get between 30-50 fps. Before than I was in the teens.

[Pjwned]

Bud Crue, on 22 July 2016 - 06:07 AM, said:

Yup. A fellow in my unit didn't suggest anything as extreme as a secondary boot (I am too stupid to do such a thing regardless), but did suggest killing everything possible running on my machine that I could identify as being unnecessary, and then run CCleaner regularly to clear out my registry. Worked pretty well. My potato runs the game much better than ever.

Also, I highly recommend that anyone having performance issues to send a "help" request to support. I did so when I first started playing and they had me send them my specs, and in return set me setting for my computer to optimize the game. I am playing on a now 7 year old lap top and regularly get between 30-50 fps. Before than I was in the teens.

I don't know how much it would help in the case of MWO because I don't use it much, but Razer Game Booster (or some other similar program I guess) might help to eliminate enough background stuff that MWO doesn't take a dump in the middle of a match.

[Jackal Noble]

When you point out unstable a game is and the response is gitgud!! LMAO

[nehebkau]

JackalBeast, on 22 July 2016 - 07:09 AM, said:

When you point out unstable a game is and the response is gitgud!! LMAO

Hyperbole much?

What we are trying to convey is that the game is VERY time sensitive in the CPU, GPU and NIC. Other applications can add enough latency in one of those components to cause your system to become unstable.

Edited by nehebkau, 22 July 2016 - 09:03 AM.

[CygnusX7]

I'd think that if it was the game causing disco's everyone would be disco'ing.

But forget that.. This forum seems to be the place to blame PGI for our own problems.

[Quicksilver Aberration]

Deathlike, on 21 July 2016 - 10:33 PM, said:

The DC penalty window needs to be wider for FW matches... because you're expected to commit 30 minutes in total instead of the 15 (or more likely the average of 5).

It's too penalizing a window anyways, especially when the initial loading is wholly dependent on how many mechs you actually have.

That or they could be smart and add a screen on login before loading the mechlab that allows you to reconnect to any matches you became disconnected from so you can skip any unnecessary processing.