22 replies to this topic

[SuperBill]

PGI,

I'm T1, not a casual, won my div in MRBC. I like your artwork, your mech models, the gameplay, and a few other things. But...

I'm leaving you. We are getting a divorce. <Insert here what every founder complains about. Meta nerfs/buffs on mechs we paid money for, invisible walls, hit registration, cheating yada yada yada> I quit giving you money as soon as I saw that you constantly rotate the meta to suit whatever you're selling, smart but underhanded and you know it.

Anyways... what really bothers me is your software. I work at IBM writing software. The amount of errors in your menu UI alone that would take ten minutes (if that) to fix is insane. I don't know how you sleep at night knowing you pass this utter mess off as an actual product. It's like we live in constant BETA. It's embarrassing and you should feel bad about it. There is someone making a channel now or something with a list of a lot of these things. To keep this short I'm just going to find him and send him my list. Hopefully you will pay attention.

HIRE A REAL SOFTWARE ENGINEER, and hire someone who knows how to optimize the graphics engine! FIX YOUR PRODUCT PGI, and stop with the meta rotation marketing. I feel I have already given you enough money for such an unfinished "game", but if you made it better maybe we can talk again.

Best,
SuperBill

I forgot this... this matters... we shoot mechs, they blow up. We shoot fences, light posts, trees, cars, buildings, bridges, rocks, water, nothing happens. Apparently, everything in the universe is impervious to mech weapons, except mechs. Not a HUGE problem until people can actually stand behind a light post and never get hit, that's seriously so detrimental to realism. Please fix it. Thanks.

[Vervuel]

Yeah, people have been saying that for years. Hell, I'm an ER nurse and I know the UI is jacked up. As far as destructible or damage-transparent objects, well, that ship has sailed. It requires man-hours, and as long as people keep buying mech packs and giving PGI money, there really isnt any impetus for them to do little housekeeping like that. Also, the laundry list of things people want to see fixed or added first, well....

[Stone Wall]

So it's not like they have Microprose or Microsoft money to be able to blow up buildings, people, cars, and trees.

[C E Dwyer]

Waves goodbye, I know I can't have your stuffs by well, the sentiment is there.

Doesn't take people long to work out exactly what this game is and isn't, people know, but most people just leave, they don't make a big song and dance about it, or they deal with it until the day comes when they can't.

Apart from your immediate circle of friends, none here care whether you stay or go, you stopped supporting this game with cash, so you haven't helped keep in going for months.

The only thing people might take note of, is are you going to be one of those sad, egotistical types, that continues to post, and make detracting comments trying to put people off playing, or will you retain a shred of dignity, and remain silent, having really genuinely departed.

[mailin]

While I understand the sentiment, I think you know that PGI probably won't read this. If you really wanted them to make this a better game, you would send them an e-mail sharing your thoughts. As it is, you're just preaching to the choir.

[jjm1]

Go back and read the all the previous patch notes on map changes. They have been fixing exactly what you just said they are ignoring.

[Mudhutwarrior]

Cathy, on 25 July 2016 - 03:07 AM, said:

Waves goodbye, I know I can't have your stuffs by well, the sentiment is there.

Doesn't take people long to work out exactly what this game is and isn't, people know, but most people just leave, they don't make a big song and dance about it, or they deal with it until the day comes when they can't.

Apart from your immediate circle of friends, none here care whether you stay or go, you stopped supporting this game with cash, so you haven't helped keep in going for months.

The only thing people might take note of, is are you going to be one of those sad, egotistical types, that continues to post, and make detracting comments trying to put people off playing, or will you retain a shred of dignity, and remain silent, having really genuinely departed.

Rather read his genuine gripes than your condescending drivel. Like you have never criticized the game or gameplay ever.

Were losing so many good players and this one thinks she is a special snowflake.

[MeiSooHaityu]

This game has issues for darn sure.

However, UI typos and map geometry isn't enough of a gripe to chase me away like it was the OP .

OK, really his issue is a lack of polish 4+ years into the product, and I can understand that frustration. I myself scratch my head and wonder how almost half a decade can go by and we are still in an unpolished basic arena shooter that is light on substance. I think I figured it out though.

PGI was given the basic MWO framework, given modding tools, to add basic items like mechs, maps, etc... and that is why those items seem to be added easy.

Once they decide to add non mod tool items that require more coding like U.I. and CW, it takes forever to implement and it comes off as buggy. Mind you, PGI does work through it, but the progress is slow.

As for items that require rework of the basic framework PGI was given like switchable ammo for the LBX, that is basically impossible. So they can add things to the game, but changing core components is either extremely difficult for them or impossible, and in either case, not worth it for them to proceed with.

I don't know if any of that is really true, but that's just kind of how it feels. It isn't going to stop me from playing MWO however. If anything stops me from buying mechs and playing MWO, it will probably be boredom. I've already stopped buying mechs because I'm afraid of the encroaching boredom.

Edited by MeiSooHaityu, 25 July 2016 - 04:09 AM.

[Troutmonkey]

As game developer myself I look at this game and try to contemplate just how they let such obvious and easy to fix bugs linger in the game for so long. Like the chat errors that were in the game since beta, only just got fixed after what, 3 years? Same goes for the loading screens and menu placement on triple rez monitors. So many design flaws and easy to fix bugs. I used to send frequent bug reports to PGI but it's just the same bugs over and over. Look at how chain fire works with non lasers for instance...

MeiSooHaityu, on 25 July 2016 - 04:08 AM, said:

This game has issues for darn sure.

However, UI typos and map geometry isn't enough of a gripe to chase me away like it was the OP .

UI "2.0" was utter trash for nearly a year. I stopped playing for at least 4 months because of it. The changes to mechlab now make it tolerable, but anyone can see that it's still really shite.

[Biclor Moban]

Awful lot of people making excuses for PGI.

This issue with invisible shields is what really gets my goat. I can see 70% of a mech but can hit no part of it because the arm of a crane no bigger than a Spiders arm is protecting it. Has been going on since I started in 2013, something that should have been fixed by now. While I have spent probably $200+ dollars on this game we all deserve better.

P.s.
Conversely getting hit by a laser as it erupts through the crest of a hill is just as infuriating.

Edited by Biclor Moban, 25 July 2016 - 06:22 AM.

[C E Dwyer]

Mudhutwarrior, on 25 July 2016 - 03:37 AM, said:

Rather read his genuine gripes than your condescending drivel. Like you have never criticized the game or gameplay ever.

Were losing so many good players and this one thinks she is a special snowflake.

Well whatever I think, people know what they think of you, and you prove that you don't bother to look things up before you spout your pointless drivel.

[Mudhutwarrior]

Cathy, on 25 July 2016 - 06:23 AM, said:

Well whatever I think, people know what they think of you, and you prove that you don't bother to look things up before you spout your pointless drivel.

Try making some sense on your next go around please. I have no idea what that all means.

[Coolant]

SuperBill, on 24 July 2016 - 11:41 PM, said:

Anyways... what really bothers me is your software. I work at IBM writing software. The amount of errors in your menu UI alone that would take ten minutes (if that) to fix is insane.

OP, you are arguing argumentum ad verecundiam, also called an appeal to authority - logical fallacy that argues that your position is true or more likely to be true because you claim to be an authority on the subject. In other words, just because you have programming background and work in the industry does not make your statement, "The amount of errors in your menu UI alone that would take ten minutes (if that) to fix is insane." a true statement. I could say I'm an astronomer and have viewed the moon a thousand times and therefore NASA should listen to me in planning their next moon mission in their spacecraft. The logic is flawed.

Quote

I don't know how you sleep at night knowing you pass this utter mess off as an actual product.

This is an Argument from Incredulity (related to argumentum ad ignorantiam - argument from ignorance). You are trying to give the possibility that something appears to be so incredibly obvious (to you) that it has to be true, and yet it can still be false. You can be amazed all you want, but it doesn't make your statement true.

Now that we can see that your overall logic is flawed, please give us exact examples of your statements above from their code.

Edited by Coolant, 25 July 2016 - 01:47 PM.

[Accused]

jjm1, on 25 July 2016 - 03:28 AM, said:

Go back and read the all the previous patch notes on map changes. They have been fixing exactly what you just said they are ignoring.

Soon.

mailin, on 25 July 2016 - 03:17 AM, said:

While I understand the sentiment, I think you know that PGI probably won't read this. If you really wanted them to make this a better game, you would send them an e-mail sharing your thoughts. As it is, you're just preaching to the choir.

Be honest, nobody knows how to contact PGI.

...maybe if we organized a mail writing campaign though...it would take lots of people and maybe 15 minutes of their time...

Edited by Accused, 25 July 2016 - 01:51 PM.

[Toothless]

I remember when the 'new' UI came out and it was the most embarrassing thing I could imagine, it was so bad. I havent forgotten how awful it was then and I havent become desensitized to the shittyness, but I can at least appreciate that its not that any more...so...yea I dont blame you for being disenfranchised. I just cant get in to MWO any more, somehow PGI's incompetence has gotten big enough to disaffect me from one of my favorite franchises of all time.

Ugh, the term 'garbage fire' isnt used enough around here.

[dervishx5]

Coolant, on 25 July 2016 - 01:27 PM, said:

OP, you are arguing argumentum ad verecundiam, also called an appeal to authority - logical fallacy that argues that your position is true or more likely to be true because you claim to be an authority on the subject. In other words, just because you have programming background and work in the industry does not make your statement, "The amount of errors in your menu UI alone that would take ten minutes (if that) to fix is insane." a true statement. I could say I'm an astronomer and have viewed the moon a thousand times and therefore NASA should listen to me in planning their next moon mission in their spacecraft. The logic is flawed.



This is an Argument from Incredulity (related to argumentum ad ignorantiam - argument from ignorance). You are trying to give the possibility that something appears to be so incredibly obvious (to you) that it has to be true, and yet it can still be false. You can be amazed all you want, but it doesn't make your statement true.

Now that we can see that your overall logic is flawed, please give us exact examples of your statements above from their code.

Someone took a semester of college!

[Revis Volek]

dervishx5, on 25 July 2016 - 02:03 PM, said:

Someone took a semester of college!

pfff, nerd.

[Troutmonkey]

Coolant, on 25 July 2016 - 01:27 PM, said:

OP, you are arguing argumentum ad verecundiam, also called an appeal to authority - logical fallacy that argues that your position is true or more likely to be true because you claim to be an authority on the subject. In other words, just because you have programming background and work in the industry does not make your statement, "The amount of errors in your menu UI alone that would take ten minutes (if that) to fix is insane." a true statement. I could say I'm an astronomer and have viewed the moon a thousand times and therefore NASA should listen to me in planning their next moon mission in their spacecraft. The logic is flawed.

So programmers like myself can't look at another piece of software, spot an obvious bug and go "that's an easy fix" because it is? Once I reported a bug to PGI and they said "due to engine limitations we can't fixed this (very simple thing)" so I sent them back <15 lines of code that would let them fix it. They then came back and said "sorry for the miscommunication, we didn't mean it was impossible, we meant we don't have the time, here's 30 days premium for your trouble".

[Baulven]

Troutmonkey, on 25 July 2016 - 04:35 PM, said:

So programmers like myself can't look at another piece of software, spot an obvious bug and go &quot;that's an easy fix&quot; because it is? Once I reported a bug to PGI and they said &quot;due to engine limitations we can't fixed this (very simple thing)&quot; so I sent them back &lt;15 lines of code that would let them fix it. They then came back and said &quot;sorry for the miscommunication, we didn't mean it was impossible, we meant we don't have the time, here's 30 days premium for your trouble&quot;.

Well ****. That's an easy way to get premium time at least if you keep going for the easy bugs.

[Tyler Valentine]

[PGI furiously Google searches 'Software Engineer' and 'Graphics Engine']