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Can't Access Mwo Online Website Or Game From Australia


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#21 x Zool x

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Posted 13 October 2016 - 02:16 PM

Any one having the problem. How is for you on Fri/Sat nights, During June/July I had a lot less of a problem connecting, but Sun to Thurs nights were awful. I've hardly been bothering to try logging in Aug/Sept.

Of people I know also having this problem in my unit, theres another with me in Newcastle, one in the Hunter Valley somewhere and another mate in Brisbane. (All Optus)

Another one of my unit buddies is with Optus, in Sydney and on cable, has no problems at all.

Edited by x Zool x, 13 October 2016 - 02:20 PM.


#22 chucklesMuch

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Posted 13 October 2016 - 02:51 PM

View PostOzViper, on 01 August 2016 - 03:24 AM, said:

I have this problem nearly everyday lately.. usually between 8pm and 10pm... can't acces MWO game or website but the rest of the internet is fine..

my ISP is Optus and I'm in Brisbane


I'm in New Zealand - but can relate to night where this happens to me as well... the night before last in fact... ended up downloading the latest 7daystodie patch and exploring the new navezgane map instead (whilst streaming some tv series I was interested in - so interwebs working at my end)

#23 GenghisJr

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Posted 13 October 2016 - 02:59 PM

Malcolms internet people. I most often use my phone the internet is that bad.

i have also had problems when netflix shows something people want, our local ISP's have a problem with what they call "backhall, backhaul-something like that and it is essentially there system being overloaded by the streaming service, Ive had the net drop out for periods of a week or more due to this.

Malcolms internet...nuff said

Edited by GenghisJr, 13 October 2016 - 03:09 PM.


#24 Ace Selin

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Posted 13 October 2016 - 03:00 PM

Anyway, well see

Edited by Ace Selin, 13 October 2016 - 03:31 PM.


#25 Zomboyd

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Posted 13 October 2016 - 03:46 PM

Being having this problem and have basically stopped play MWO because of it.

Also with Optus but they don't accept responsibility for the issue saying its not on their end.

Wonder if maybe it could be a Netflix issue with optus giving Netflix customers preference over everyone else and our bandwidth being strangled on the overseas jumps because of it.

#26 x Zool x

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Posted 13 October 2016 - 11:30 PM

View PostGenghisJr, on 13 October 2016 - 02:59 PM, said:

Malcolms internet people. I most often use my phone the internet is that bad.

i have also had problems when netflix shows something people want, our local ISP's have a problem with what they call "backhall, backhaul-something like that and it is essentially there system being overloaded by the streaming service, Ive had the net drop out for periods of a week or more due to this.

Malcolms internet...nuff said


One of my mates theorised the same thing, too much netflix and not enough bandwidth.

#27 TLBFestus

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Posted 13 October 2016 - 11:32 PM

Did Australia send Russ a nasty tweet?

Maybe he banned the whole darn Country.

#28 Ace Selin

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Posted 14 October 2016 - 01:28 AM

View PostGenghisJr, on 13 October 2016 - 02:59 PM, said:



i have also had problems when netflix shows something people want, our local ISP's have a problem with what they call "backhall, backhaul-something like that and it is essentially there system being overloaded by the streaming service, Ive had the net drop out for periods of a week or more due to this.



This is kinda wrong. There is localized congestion (usually HFC nodes, ie people using more bandwidth than is being supplied by the gateway) & back haul congestion (congestion caused by insufficient bandwidth in links in the host network connecting CMTS/exchange, affects much more end users). The later wont be related to Netflix servers.

View Postx Zool x, on 13 October 2016 - 11:30 PM, said:


One of my mates theorised the same thing, too much netflix and not enough bandwidth.

Netflix servers are at the exchanges and can only cause localized congestion (node congestion if HFC/cable) . If their use is causing localized congestion then all traffic would be affected not just to MWO.
Any issues beyond the exchange are to do with overseas partners and agreed routing pathways. Its possible their could be an issue with partner carrier routing pathways.

Edited by Ace Selin, 14 October 2016 - 01:37 AM.


#29 Devil Fox

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Posted 21 October 2016 - 07:50 PM

I'm having the issue with Optus, on cable in Sydney, hits 7;30pm and bam can't connect to the website or MWO at all. Even now it's 2pm Saturday arvo, get home from work, 1 game then can't connect...

So sick of this ****, support blame my ISP doing werid **** (both tracert and ping tests given to them) and Optus blame PGI even when I proved that it's their infrastructure, throttling just the specific connection to the PGI servers. Best result was we'll flush settings and just restart your modem the next time it happens.

At this point considering just a Telstra 4G mobile broadband so I can actually play when I get home after a 14hr day at work. This happened back in August or was it May where it stopped me playing MWO for months, come back, was all good then went to hell again in the last week.

PGI should really be hassling Optus about their routing and services rendered as I'll probably end up quitting MWO and look at options on getting my money back for the Huntsman and Mad Cat IIC since if I can't play the game why pay the price. After all I game to relax after long day's in the field/office, not to stare at a screen that continually throws error 66, or bad network connection, or as recently past the last patch, loads me in with critical information loss (none of my content) and lets me only play the tutorial.





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