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Loyalty Program Issue


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#1 Dead one

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Posted 05 September 2016 - 05:22 PM

Hi,

I have the masakari collection + man-o-war collection purchased, yet my eligibility status says I'm not qualified for the top-tier clan award. What's up with that?

#2 Wintersdark

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Posted 05 September 2016 - 05:45 PM

When did you buy them? If you bought them before October 2015, they counted towards the previous loyalty rewards. This on only applies to purchases in the 12 months from Oct 2015-2016

#3 Dead one

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Posted 05 September 2016 - 06:01 PM

Hm, why didn't I think of that before?

Sir, you've just solved my problem, thanks!

#4 Dee Eight

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Posted 06 September 2016 - 04:11 PM

View PostDead one, on 05 September 2016 - 06:01 PM, said:

Hm, why didn't I think of that before?

Sir, you've just solved my problem, thanks!


you and everyone else who's asked, easily a hundred across the various forum threads.

#5 Dead one

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Posted 07 September 2016 - 02:52 AM

View PostDee Eight, on 06 September 2016 - 04:11 PM, said:


you and everyone else who's asked, easily a hundred across the various forum threads.


Hundreds? Someone should've made it a sticky then....

#6 Antagonist

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Posted 12 September 2016 - 08:38 AM

Well, I have bought both the Cyclops and the Bushwacker, both of which went on sale during this window and I'm missing the IS top tier reward so far.

#7 Dee Eight

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Posted 12 September 2016 - 09:13 AM

The page indicating eligibility only updates, ONCE a day, 10am PST.

https://mwomercs.com/profile/content

The disclaimers at the bottom list the eligibility requirements. .

#8 Antagonist

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Posted 12 September 2016 - 10:33 AM

View PostDee Eight, on 12 September 2016 - 09:13 AM, said:

The page indicating eligibility only updates, ONCE a day, 10am PST.

https://mwomercs.com/profile/content

The disclaimers at the bottom list the eligibility requirements. .


Only, it's been almost three days.

#9 Requiemking

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Posted 12 September 2016 - 12:01 PM

View PostAntagonist, on 12 September 2016 - 08:38 AM, said:

Well, I have bought both the Cyclops and the Bushwacker, both of which went on sale during this window and I'm missing the IS top tier reward so far.

Did you buy Standard packs, or Collector's packs? If you bought standard packs, then you don't qualify.

#10 Antagonist

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Posted 12 September 2016 - 12:27 PM

View PostRequiemking, on 12 September 2016 - 12:01 PM, said:

Did you buy Standard packs, or Collector's packs? If you bought standard packs, then you don't qualify.


Collector's. Checked the dates, checked the eligibility, and I should qualify...but I don't.

#11 Dee Eight

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Posted 12 September 2016 - 01:09 PM

Then email support.





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