Zamiake, on 25 December 2016 - 02:54 AM, said:
We have an old node around here. Its way too old and its extremely over subscribed. Generally my speeds are ok when the node isnt busy. Up to around 100mb/s. Under load after everyone gets home from work around 3-5pm or 11pm my speeds drop into the kbs. Not to mention the random dcing constantly. Even browsing facebook or my bank account, or work schedule is a nightmare some times.
monopoly and no competition to force their prices down
I have this exact thing, but I have a DSL through Frontier. Supposed to be 6MB/s DL and (LOL) 128k(not a typo) UL. I get on average, 100-200K/s DL and 45-80k/s UL. Unless it's winter. Or raining out. Or between 4pm and 11pm. Or Saturday. Or Sunday. The hub is the same one, wires and all, since the 90's. My road has buried copper wire from the early 80's. My line to my house is a new fiber optic as my landline phone quit working so they had to replace the 1974 junction box and copper wire. I pay over 100 dollars a month. Running a speed test, I get 200ms ping to major net hubs(like the first main hub not owned by Frontier) that are litterally 50 miles from my driveway. frontiers network is so ancient and over sold, combined with deals with stuff like netflix(throttling) it is simply 3rd world.
The connection speed wouldn;t be so bad, but I get latency fluctuations of 300MS magnitude OR GREATER most of the time. MWO just can;t make a netcode to help with ping fluctuations, I have asked. I suspect that is the majority of your issue actually.
latency fluctuations can be hard to see, best bet to find them is to run numerous speed tests in a row and see if they results keep changing. PGI has told me outright in a direct engineering response that their hit reg(HSR) code can only do so much for fluctuating latency. I do not think that is anything unique to PGI though, so i do not hold them accountable.
FCC laws about phone stuff are pretty straightforward and customer oriented. FCC stuff about internet providers is a grey area ball of crap that for the most part, barring actual loss of service 100%(and even then somtimes) lets the providers get away with murder. There was some legislation in the works a while ago to try to fix that, but afaik it was lobbyist money'd away and we got nothing.
Trump talks a lot about fixing infrastructure. i haven;t looked to see if his plans include anything about network upgrades or not. My gut feeling is, no, they do not. It's funny how USA always strives to be the world's leader, but then has decided to basically completely ignore something as revolutionary(and recent) as the internet.
Honestly, and i am actually serious here, you might be better off calling various gov't reps in your area(county, state, even like senate) and telling them about the situation and how you feel about it then complaining for the 100th time to comcast(or Frontier like me).
Also though, if you really want to get their attention, go to their facebook page etc and post stuff. Frontier had to hire staff for the sole purpose of replying to all the hate posts to try to sort out things because of all the bad press they were getting on their social media.