7 replies to this topic

[razenWing]

You guys did it for in-game store. There is really no reason why such thing doesn't exist for your website store.

I just tried to order all 4 Civil War Pack. Due to them being in succession (since, no cart) of 4 orders, my bank locked my card and assumed it was fraudulent/mistake charges.

It was not a big BIG deal, I called my bank and got it cleared up in about 20 minutes. But, still minor annoyance.

So, I think this can be prevented if there is a cart system if everything can be made in 1 purchase at checkout.

Just a suggestion!

Edited by razenWing, 30 April 2017 - 01:59 AM.

[CycKath]

That is what the Ultimate Packs were to avoid, but you are right, even if that is chosen that's still four separate purchases

[Zigmund Freud]

Sins it's related to getting money from players, I'm shoked PGI haven't done it yet.

[razenWing]

CycKath, on 30 April 2017 - 02:52 AM, said:

That is what the Ultimate Packs were to avoid, but you are right, even if that is chosen that's still four separate purchases

No, that's still 4. I understand linear purchase (upgrading from STD to Collector, for example) requires separate transaction. But non-linear purchase (Madcat MK2, Uziel... etc) require separate clicks.

Say one day, you got your tax return and decide to blow the money on 8 different packs (hypothetically), you might run into the same problem as me after 2 or 3 checkouts.

My experience is that at the 3rd purchase, the quick checkout put a hold that you need to enter verification code for. the 4th transaction is when my credit card put a lock. Maybe it will be different for people because of their usage pattern, but again... single checkout solves a lot of the problems.

(And I know, PGI is not Amazon, you are not buying gajillion mechpacks. But still, would still be nice to have a shopping cart)

Edited by razenWing, 30 April 2017 - 04:05 AM.

[Christophe Ivanov]

From a consumer purchasing standpoint, It's SAFER if PGI would implement a shopping cart for the above reasons. They need to realize going thru checkout ONCE is better than multiple times for this. Last thing I want is my card locked up when I'm honestly trying to get some mechs I want. Good point to bring this out!

[Exilyth]

A shopping cart is a standard feature of shops all over the web. It's an easily understood metaphor of user interface design.
Even "linear" purchases could just add an "upgrade to gold plated narc darts" item or something into the shopping cart, greatly simplyfiying purchases.

Quick question: Wouldn't the "feature suggestion" or the "website & forum" subforums be a better place for this topic?

[razenWing]

Exilyth, on 30 April 2017 - 06:13 AM, said:

A shopping cart is a standard feature of shops all over the web. It's an easily understood metaphor of user interface design.
Even "linear" purchases could just add an "upgrade to gold plated narc darts" item or something into the shopping cart, greatly simplyfiying purchases.

Quick question: Wouldn't the "feature suggestion" or the "website & forum" subforums be a better place for this topic?

Yea, but general forum seems to get more PGI responses.

PS Update:

So, first, they placed a 71 cent for the verification on purchase number 3. I hope that will be refunded. Second, I guess my bank has different departments that review activities... so my card got locked again a while ago. The annoyance is starting to grow.

[BumbleBee]

People from outside the US can often get transaction fees for converting currencies too, one for each transaction. It is honestly a pretty big deterrent

Edited by BumbleBee, 01 May 2017 - 02:36 AM.