32 replies to this topic

[Bishop Steiner]

Howdy... captain Compu-Noob here.

Been trying to build a system, and have seemed to run into no end of trouble.

first I'll break down the components (as recommended by vulpusveritas), then the issue. Maybe multiple minds can figure out what mine can't. (all from Newegg)

CASE- Rosewill RANGER gaming ATX tower case w/3 fans and 2 USB 3.0
http://www.newegg.co...N82E16811147061
PSU- Rosewill Capstone 650w /gold certified
http://www.newegg.co...N82E16817182263
MOTHERBOARD: ASRock 990 Extreme 4, AM3+
http://www.newegg.co...N82E16813157266
CPU- AMD FX6200 3.8ghz AM3+ 6 Core
http://www.newegg.co...N82E16819106010
VIDEO CARD- EVGA GeForce GTX 560 PCI Express
http://www.newegg.co...N82E16814130685
RAM- Patriot Viper Extreme Dual Channel 2x4 GB
http://www.newegg.co...N82E16820220561
HARD DRIVE- Western Digital Blue Caviar 1TB
http://www.newegg.co...N82E16822136769
OPTICAL DRIVE- ASUS 24xDVD Burner
http://www.newegg.co...N82E16827135204
OPERATING SYSTEM: Windows 7 Home Premium 64

With plans to upgrade RAM and Heatsinks in the near future.

So, the problem? After getting everything assembled, and checking all my connections thrice, I plug it in, and plan to flip the switch, check BIOS, etc.

I hit the master power, then press the on switch in the front of the case.

NOTHING.

Keep trying, same results. Talk to ASRock and Newegg tech support. Both deduce my Motherboard must be bad. Vulpus mentions I should plug my PSU into a fan, directly and see what happens. FIZZLE.

Hmmmmmm. Not good. Well, think I, my old POJ Dell has a PSU, let's see what happens when I use it. It's a 4 PIN, not an 8, so, never mind, please play again.

So I run down to Microcentre, and since I am low on cash, having just shelled out the better part of a grand, grab a Coolmaster 500w PSU, since I don't plan on using it long term, just to confirm that the PSU is bad before I return it. Plug it in. Flip the switch.

FIZZLE. But this fizzle lasts for about 1 second, vs the half a second of the previous.
Decide to plug both PSU into my old cheapy Dell. Double fizzle

DANGIT!

So now the hypothesis is.. what.. a bad MoBo AND not 1, but TWO bad PSU????

Pushes credulity.

Brainstorm...... plug old power supply back in to old DELL, flip switch, ... Beep, whrrrrrrrrr beep beep. All is well.

So, now I have to wonder what the Maximillian Liao is going on here? Is it possible my wall outlets just don't crank enough juice to run a heavy PSU? Or What?

Any ideas? K? Thanks!
(pours a tall glass of 23 yr old rum)


*****EDIT******
-Weekend Update:
- So, I returned the Coolmaster 500w PSU to Microcentre, and have set up an RMA for the ASRock 990, Capstone 650w PSU and the CPU. CPU is being exchanged for a new one, and I am undecided on the MoBo and PSU. Since Microcentre will pricematch Newegg, and since then I don't have to play the UPS shuffle, I might get the same MoBo thru them, and then try the Silencer II 750w PSU.

Edited by Bishop Steiner, 22 July 2012 - 03:00 PM.

[Graives]

Did you make sure to use the riser bolts in the case to mount up the Mboard? Otherwise it just grounds into the case. Friend of mine did that once, took me hours to realize it, lol.

EDIT: Also, when dealing with this problem, just worry about getting the Mboard to power up, use the CPU fan as the indicator. Don't worry about Vid Card or any peripherals.

EDIT 2: PM me if it works or doesn't work, I wont be keeping track of this thread.

Edited by Graives, 21 July 2012 - 07:29 PM.

[Bishop Steiner]

Graives, on 21 July 2012 - 07:26 PM, said:

Did you make sure to use the riser bolts in the case to mount up the Mboard? Otherwise it just grounds into the case. Friend of mine did that once, took me hours to realize it, lol.

EDIT: Also, when dealing with this problem, just worry about getting the Mboard to power up, use the CPU fan as the indicator. Don't worry about Vid Card or any peripherals.

EDIT 2: PM me if it works or doesn't work, I wont be keeping track of this thread.

And for anyone else perusing this,

Yup, I stripped the MoBo to just the CPU and fan. Risers are installed, but the last several checks weere done with the MoBo in it's packing box, supported around all edges with a foam packing border. No joy. Hence my looking for answers beyond the MoBo.

[Greyrook]

2 bad psus in a row is unlikely, but not impossible with how many "refurbished" units retailers put back into the system. Sorry about your situation, must be frustrating. As for the wall outlets, they shouldn't affect the psu as long as they are the normal voltage for your country.

[Catamount]

Vulpes and I have discussed the issue, and it really does have to be either mobo or PSU (that much we decided after about 3 seconds), but between them, I'm guessing motherboard. It's just too unlikely to have two consecutive PSU failures (discounting the dell one, which I wouldn't assign high hopes to making work anyways)

[Graives]

I'm gonna look through your components first and make sure there's no problems. My next suggestion is to see if there's any PSU adapters that you can use to try your old PSU with the new Mboard. I'll post back with further suggestions after I check the comps. Testing with a different PSU is the logical next step though. If you can get an adapter for the old PSU, that would be advised.

EDIT: This just came to me, you could try using the new PSU to power the OLD computer and see if it works. That should at least eliminate something for you.

Edited by Graives, 21 July 2012 - 08:03 PM.

[Blood Crow]

Did you try the PSUs with a test build? That's usually a good way of narrowing down potential issues. If it is your motherboard though, I'd be wary of destroying yet another PSU.

I did a bit of research on your issue but all I could find was a single instance similar to yours. The builder eventually--in his words--"removed the disk controller" and his PSUs stopped dying. As far as I know though, your mobo's disk controller is integrated, meaning it's probably not something you can just pull.

I would suggest returning the mobo and getting a replacement. Try running that in a bare-bones test build before you install it and the other components in the case.

[Bishop Steiner]

Catamount, on 21 July 2012 - 07:53 PM, said:

Vulpes and I have discussed the issue, and it really does have to be either mobo or PSU (that much we decided after about 3 seconds), but between them, I'm guessing motherboard. It's just too unlikely to have two consecutive PSU failures (discounting the dell one, which I wouldn't assign high hopes to making work anyways)

except the DELL one, in all it's pathetic, 300 w glory, seems to be the only one that WILL work. Durnit.

Graives, on 21 July 2012 - 07:58 PM, said:

I'm gonna look through your components first and make sure there's no problems. My next suggestion is to see if there's any PSU adapters that you can use to try your old PSU with the new Mboard. I'll post back with further suggestions after I check the comps. Testing with a different PSU is the logical next step though. If you can get an adapter for the old PSU, that would be advised.

EDIT: This just came to me, you could try using the new PSU to power the OLD computer and see if it works. That should at least eliminate something for you.

Yup. I tired both new PSUs on the old computer, and got double fizzle. Tis why I can't think it to be just the new motherr board, elseways at least one of the new PSU should have fired my old Dell up.

[Graives]

Also, this might be as silly as asking if you used the riser bolts, but are you certain your front panel connectors are set up right on the new Mboard? I've run into issues with reversed ones in the past.

[EmptySkull]

A long shot here but does this have a connection from the psu? Does the cpu need 4 pins or 8 pins and only have 4 pins connected. I know you checked it thrice. But I had this happen a long time ago and it was around the time tha cpu's started getting that extra power supply. When I powered it on it did just what you describe.
A long shot but I hope it is it or one of the other suggestions. I know it's frustrating. good luck



8-pin CPU power connector.



edit:
Also is there 24 pins connected here or just 20 pins? It looks as if a sticker is over 4 of the pins in the picture. Double check what the purpoar of those 4 pins are.



Also make sure all the power switch/pc speaker/hdd light etc etc are connected correctly.

Edited by EmptySkull, 21 July 2012 - 08:49 PM.

[Bishop Steiner]

Graives, on 21 July 2012 - 08:26 PM, said:

Also, this might be as silly as asking if you used the riser bolts, but are you certain your front panel connectors are set up right on the new Mboard? I've run into issues with reversed ones in the past.

Yes, though that took a bit of work. But then since all these last series of tests have been done with a naked, unmounted MoBo, the front panel connectors aren't even in the picture.

EmptySkull, on 21 July 2012 - 08:40 PM, said:

A long shot here but does this have a connection from the psu? Does the cpu need 4 pins or 8 pins and only have 4 pins connected. I know you checked it thrice. But I had this happen a long time ago and it was around the time tha cpu's started getting that extra power supply. When I powered it on it did just what you describe.
A long shot but I hope it is it or one of the other suggestions. I know it's frustrating. good luck



8-pin CPU power connector.


Also make sure all the power switch/pc speaker/hdd light etc etc are connected correctly.

Mobo is an 8pin, PSU is an 8 pin. And while it is possible i had front panel connectors wrong the firswt time, all subsequent attempts were made again, with a naked unmounted MoBo.

Bishop Steiner, on 21 July 2012 - 08:45 PM, said:

Yes, though that took a bit of work. But then since all these last series of tests have been done with a naked, unmounted MoBo, the front panel connectors aren't even in the picture.


Mobo is an 8pin, PSU is an 8 pin. And while it is possible i had front panel connectors wrong the firswt time, all subsequent attempts were made again, with a naked unmounted MoBo.

Though the case does only have 3 front panel dual pin connectors, not 4, like everything else seems to show.

[EmptySkull]

Ok if you checked the cpu power connector does it actually only need 4 instead of 8 say if you are using 24 pins on the main power connection instead of 20? Maybe getting too much power to cpu?


So if you have 24 pins on main connector only connect 4 pins to cpu.

Edited by EmptySkull, 21 July 2012 - 09:01 PM.

[Bishop Steiner]

EmptySkull, on 21 July 2012 - 08:59 PM, said:

Ok if you checked the cpu power connector does it actually only need 4 instead of 8 say if you are using 24 pins on the main power connection instead of 20? Maybe getting too much power to cpu?


So if you have 24 pins on main connector only connect 4 pins to cpu.

OK, tried 3 variations on the theme. 24 pin connected, only 4 pin nearest cpu connected. Same fizzle. 24 pin + 4 pin furthest from cpu. Fizzle. And finally, 20 pin plus 8 pin. Fizzle.

*sighs*

and just to be thorough also connected 20 pin, then tried it with 4 pin, once in each location. Still nada.

[Graives]

You shouldn't actually need the 4/8 pin connectors to power it as that's only for CPU booster power. My question is, how are you turning it on if without using the power button on a case?

[Bishop Steiner]

master switchon the PSU, then using the integrated power switch on the ASRock 990. Has a power, reset and cmos switch all built into the board, cmos being at the rear I/O strip, reset and power being located at the lower front/right quadrant of the MoBo on the picture empty skull posted.

[Catamount]

Bishop Steiner, on 21 July 2012 - 08:25 PM, said:

except the DELL one, in all it's pathetic, 300 w glory, seems to be the only one that WILL work. Durnit.

Yeah I misunderstood what you wrote; clearly the PSUs don't function. Graives is right though; you can plug the dell PSU into your computer even though it only has a 4-ping 12V connector, and your board has an 8-pin CPU connector. In fact, technically you could even use a 20pin PSU for a 24pin mobo, iirc, but then it likely wouldn't have any CPU connector (and I doubt your PSU is that old )

[Bishop Steiner]

and to make the day complete, now my Samsung Galaxy tab II/7 has also up and died. WTH... am I the kiss of death for electronics?!?!?!?

[Graives]

I'm downloading the manual now. I'm getting curious about this feature.

[Bishop Steiner]

Graives, on 21 July 2012 - 09:47 PM, said:

I'm downloading the manual now. I'm getting curious about this feature.

Sure thing. I have put the psu and mother board back safely in their boxes for the night, but will keep note of any ideas to try out in the morning.

[Blood Crow]

Bishop Steiner, on 21 July 2012 - 09:40 PM, said:

and to make the day complete, now my Samsung Galaxy tab II/7 has also up and died. WTH... am I the kiss of death for electronics?!?!?!?

Maybe... have you been wearing wool socks and shuffling around the carpet all day?