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Bad Design Decisions - Another Customer Lost


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#41 Prototelis

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Posted 14 June 2017 - 02:23 PM

Noobiest thing I've done was unlock the SRM6 cooldown and range modules (old system) then realize that I unlocked IS and needed clan. Woooooh, I was pissed. Pilot XP was a pain to grind, and at the time I was still only had the three mechbays, didn't know I needed to buy a module either lol.

#42 Humpday

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Posted 14 June 2017 - 04:39 PM

View PostPrototelis, on 14 June 2017 - 02:23 PM, said:

Noobiest thing I've done was unlock the SRM6 cooldown and range modules (old system) then realize that I unlocked IS and needed clan. Woooooh, I was pissed. Pilot XP was a pain to grind, and at the time I was still only had the three mechbays, didn't know I needed to buy a module either lol.


Ughhhhh the feels!!,

#43 dario03

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Posted 14 June 2017 - 05:13 PM

Just think, if we had got the full cbill refund instead this wouldn't have happened.

#44 Cy Mitchell

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Posted 14 June 2017 - 05:42 PM

View Postdario03, on 14 June 2017 - 05:13 PM, said:

Just think, if we had got the full cbill refund instead this wouldn't have happened.



I was upset when people shouted down the full C-Bill refund and PGI went back to the drawing board to re-evaluate module compensation. I was sure that I would lose out on that deal but I will admit now that I was completely wrong. PGI came back with a compensation system that was ridiculously generous. Instead of being able to completely level up 19 Mechs under the C-Bill system, I went to being able to completely level up 30 Mechs. Prior to the new ST I had 7 Mastered Mechs and 5 Elited Mechs. That means that I have leveled up all the Mechs that I use and all the Civil War variants that I decide to keep plus my two Clan Wave II&III Heroes that I purchased will be instantly leveled.

Sorry for the OPs mistake but I am now very happy we did not get a full C-Bill refund.

#45 dario03

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Posted 14 June 2017 - 06:00 PM

View PostRampage, on 14 June 2017 - 05:42 PM, said:



I was upset when people shouted down the full C-Bill refund and PGI went back to the drawing board to re-evaluate module compensation. I was sure that I would lose out on that deal but I will admit now that I was completely wrong. PGI came back with a compensation system that was ridiculously generous. Instead of being able to completely level up 19 Mechs under the C-Bill system, I went to being able to completely level up 30 Mechs. Prior to the new ST I had 7 Mastered Mechs and 5 Elited Mechs. That means that I have leveled up all the Mechs that I use and all the Civil War variants that I decide to keep plus my two Clan Wave II&III Heroes that I purchased will be instantly leveled.

Sorry for the OPs mistake but I am now very happy we did not get a full C-Bill refund.


Yeah the problem doesn't really apply to you since thats a low amount. Problem is with the people that have hundreds of mechs worth of GSP. Cbills would have worked a lot better for them.

#46 JC Daxion

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Posted 14 June 2017 - 06:14 PM

View PostCathy, on 14 June 2017 - 09:42 AM, said:

The whole thing should have been build so it's impossible to add more than 91 points to any mech.

Don't blame you for being pissed at them.

This is as the title says poorly designed, and up to P.G.I's usual standard of weak



While that sounds good in theory, what happens if you already have 1 point spent? Or perhaps more? You could still go over.

Or if you want to just add extra on a mech for future use as you are diving up points, like say add 100-120 per mech for small tweaks because you have 10k GPS


The only thing they really should add is a double check, check box, You only can use 91 points on a mech, are you sure you want to add more.. then add a way to disable said box.

But even that people would still screw up. I recall reading forums many times in another game that had the Are you sure check box, you can't return after doing this, and raging that there wasn't a third level.. You can't mistake proof a game, it's impossible..

View PostLordNothing, on 14 June 2017 - 02:06 PM, said:

this is a symptom of the cart before horse checkout method the skill tree uses. i dont get why you have to allocate your points before you assign them, this really needs to be combined into one step to prevent you from doing what the op did. you should never be able to assign more than whats needed to complete mastery. i almost did this once and ended up just hitting alt-f4 to get out of it.

i also think its pretty low that pgi wont reverse it. everyone should get one free screwup.



Dude you don't. I skill up mechs all the time then add points i need. This is down right not true. The skill points show up as red until you have enough points to make the transaction, unless you go over, then you must remove nodes till you have 91, then it will work

But come on, low of PGI cause they spent an extra mechs worth of points? He has barely enough to unlock all the main trees.. (skip JJ's and aux) Bummer, but hardly a huge deal. And if the guy had 200 GSP, he surely has enough HXP on that mech to level up another if he needs at the cost of a few C-bills.

Edited by JC Daxion, 14 June 2017 - 06:19 PM.


#47 vettie

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Posted 14 June 2017 - 06:25 PM

View PostLordNothing, on 14 June 2017 - 02:06 PM, said:

i dont get why you have to allocate your points before you assign them, this really needs to be combined into one step to prevent you from doing what the op did. you should never be able to assign more than whats needed to complete mastery

i also think its pretty low that pgi wont reverse it. everyone should get one free screwup.



The allocation process is to show the user how many SP he is in the process of spending, basically so you know when you reach 91.

You can assign more than the magic number (91). Reason - changing the load out on your mech. i.e. 'this week lasers look good so I skill them up' next week AC5s look good to me so I drop some lasers in favor of the auto cannons.' I already spent skill points on them, they are just not active. I drop some laser skills and replace them with auto cannon skills (already unlocked) and activate them. Pay the fee and my mech is now ready.

This why you can spend more - you only buy the skill once, you pay to change it or 'activate' it as you deactivate another.

As to PGI reversing it, I believe that to be an issue between the user and PGI.

A simple rule - pay attention to what you do. You are spending 'money', even tho it is 'game money'

#48 Deathlike

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Posted 14 June 2017 - 06:31 PM

It's not worth complaining over, despite PGI's bad UI design.

Honestly, I don't skill mechs that I don't plan on using (and it's not like I use that many mechs), so keeping my GSP spending to the most minimally viable is helping a lot.

#49 DivineTomatoes

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Posted 14 June 2017 - 07:54 PM

It's hardly their fault you're a window licking incompetent.

#50 Zigmund Freud

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Posted 14 June 2017 - 07:56 PM

View PostBigbacon, on 14 June 2017 - 02:04 PM, said:

i don't understand why if I use, let say, 150 sp on a single mech that I then need to use GXP or XP in order to rearrange the nodes...

If I have invested the SP then let me just change nodes as I see fit with no penalty.

Reactivating a node cost neglectibly little amount of XP, so there's almost no penalty. But it's weird, I agree.

#51 LordNothing

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Posted 14 June 2017 - 08:57 PM

i dont get the defense of the bad ui on this thing. you can call people idiots for falling into an obvious trap but you cant blame pgi for setting traps for its customers. makes me wonder if yall arent on their payroll. that respec button is another trap btw.

i like the skill tree, but seriously go with a single step checkout. these changes cost x, would that be gsp, hsp, gxp or xp? you are doing this, are you sure. done. why does pgi have to do everything bass akwards?

Edited by LordNothing, 14 June 2017 - 08:59 PM.


#52 evilauthor

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Posted 14 June 2017 - 09:37 PM

View PostZigmund Freud, on 14 June 2017 - 07:56 PM, said:

Reactivating a node cost neglectibly little amount of XP, so there's almost no penalty. But it's weird, I agree.


I would think the reason is obvious. Once you spend XP on SP to unlock all the nodes in every skill tree... what use is further XP gain on that mech? If you didn't spend XP to reactivate a node, you'd literally have NOTHING to spend XP gains on.

This was a problem with the old XP system (especially if you didn't have MC to spend). Once you got all the skills, XP was just a constantly inflating number. Under the new skill tree, you at least have something to spend it on. Just be thankful that reactivating nodes is so cheap.

#53 Nerokar

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Posted 14 June 2017 - 09:57 PM

Well, I quess this is why I have to confirm my every action twice...
  • *want to install something1*
  • Do you want to install this?
  • *yes*
  • Are you sure?
  • *yes*
  • Not enought free space... delete something.
  • *Ok uninstall something2*
  • Are you sure you want to delete this?
  • *yes*
  • Do you want to keep savegames?
  • *no*
  • You will lose all your progression, are you sure?
  • *yes*
  • *something2 uninstalled*
  • *try to install something1 again*
  • Do you want to install this?
  • *yes*
  • Are you sure?
  • *yes*
  • Not enought free space... delete something.
  • *nevermind*

Edited by Nerokar, 14 June 2017 - 09:57 PM.


#54 SuomiWarder

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Posted 14 June 2017 - 10:53 PM

The main problem I see is a system that allows anyone to assign more XP to a mech than it can use.

#55 Shifty McSwift

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Posted 14 June 2017 - 11:03 PM

I did a similar thing with the old system, spent all my GXP on leveling the mech skills on accident, some 35,000 GXP which was also my entire pool of GXP that I had saved until that point. So I went without modules for a huge period as a result, and yeah that was annoying, and way to easy to do, but hey, poop happens, live and learn etc.

View PostPrototelis, on 14 June 2017 - 02:23 PM, said:

Noobiest thing I've done was unlock the SRM6 cooldown and range modules (old system) then realize that I unlocked IS and needed clan. Woooooh, I was pissed. Pilot XP was a pain to grind, and at the time I was still only had the three mechbays, didn't know I needed to buy a module either lol.


I also did that lol.

#56 radiv

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Posted 14 June 2017 - 11:20 PM

View PostAthom83, on 14 June 2017 - 09:42 AM, said:



Altho i find his post a little amusing. Its pathetic and i hope they ban the manchild

#57 LordNothing

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Posted 14 June 2017 - 11:28 PM

i only commented because i had made my own thread about how backwards skill tree checkout was, not to validate a serial whiner. i guess pgi needs these traps to make money because it works better than trying to market the game on its own merits.

#58 Vxheous

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Posted 14 June 2017 - 11:50 PM

View Postdario03, on 14 June 2017 - 06:00 PM, said:


Yeah the problem doesn't really apply to you since thats a low amount. Problem is with the people that have hundreds of mechs worth of GSP. Cbills would have worked a lot better for them.


I still wish they gave us a choice, like a way to sell back GSP for the c-bill cost. Now that I'm a month removed from the refund, I've stopped caring. I've over 20 new random mechs just cause I can with c-bills, and have them insta 91/91 with my giant GSP pool (still have 18K remaining)

@OP, the schadenfreude feels good, as I remember you distinctly being pro-skill tree and bashing everyone that might have an opposing view.

#59 Nerokar

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Posted 15 June 2017 - 12:03 AM

View PostSuomiWarder, on 14 June 2017 - 10:53 PM, said:

The main problem I see is a system that allows anyone to assign more XP to a mech than it can use.


Well, even if PGI restricts the points to an usefull maximum, their number will be still much higher, then a lot of people will ever use... I will never skill into JJ or gauss on my TBR... So points placed into this skills would still be wasted. So what? PGI can not predict this, but I can avoid this problem on my own with one simple move: Thinking before doing. If I (re)spec I look how many currency is needed, pay the exactly amount and save...

And if i'm not able to use my brain, I do not blame PGI for it.

Edited by Nerokar, 15 June 2017 - 12:04 AM.


#60 Dr Mlem

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Posted 15 June 2017 - 12:09 AM

So is this your 5th? or 6th time you've decided to cancel the same order?





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