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Event Prize Mislabeled?


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#1 singh44s

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Posted 06 July 2017 - 12:02 PM

Just got a "Cockpit Items: Duct Tape Hanging" prize in a loot bag, and when I went to equip it... no item.

I looked around a bit, and found a new (never had either item before) Duct Tape standing item in that category.

I don't mind the standing item, I've got several Urbies Posted Image, but I hope one label or another gets fixed going forward.

#2 MadRover

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Posted 06 July 2017 - 03:23 PM

That's a hanging item. Check your other categories and check the owned circle and it should appear.

And upon further review I might've derped a bit. Yeah weird. Double check and make sure and provide some screenshots next time for us trying to help you after a very hot day at work

Edited by MadRover, 06 July 2017 - 03:25 PM.


#3 Alexander of Macedon

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Posted 06 July 2017 - 05:00 PM

The event page is chock full of typos and errors. Pretty much every set of rewards has at least one or two.

#4 Radbane

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Posted 06 July 2017 - 08:48 PM

I've experienced the same thing as OP, so yeah... there's errors

#5 Tier5 Kerensky

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Posted 07 July 2017 - 03:21 AM

When you open a loot bag the reward is not immediately injected to your account. Maybe this is what happened?

#6 Vincent DIFrancesco

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Posted 07 July 2017 - 05:19 AM

Oh, is that what happened? I just sent an email to technical support about that. I guess I should check my standing items when I get home.

#7 singh44s

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Posted 08 July 2017 - 06:37 AM

Thanks everyone for the suggestions.

As I wrote in the initial post, I never had any Duct Tape cockpit items until this loot bag event, and now I have 1. It is not the one shown in the loot bag prizes list.

I am going to send a note to support (despite the fine print warnings against doing so) to see if anything can be done.

#8 jss78

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Posted 08 July 2017 - 09:16 AM

I noticed this too. I think it's exactly like OP says -- it says you get a Duct Tape "hanging" item, but I think that's mislabeled. It's really a standing item you get.

#9 Shadowomega1

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Posted 08 July 2017 - 05:02 PM

There is both a Duct Tape Dangler (Hanging item) and a Duct Tape (standing Item) for cockpits so either its an error in the loot bag text or the item ID string in the data base.





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