15 replies to this topic

[Belmail91]

Hey everyone, i'm a returning player who is trying to get a buddy of mine to hop into MWO but we're having a bit of an issue. I've added him as a friend and he's added me as a friend ingame but neither of us seem to get each others requests.

Does it have to do with the fact he's on the steam client and i'm not? I wouldn't think so?

[Rogue Jedi]

No, steam client or not does not make a diferance for anything other than launching the game.

What exactly happens when you try to send your freind a freind request?

If you misspell the name you are trying to add as a freind it will ether send the request to the persion with the name you typed in or tell you there is no such player.
when you recieve the request it should show up on your social notifications page.

If you are not getting each others requests I sugest getting him on VOIP or the telephone and spelling out your exact names, it is possible you are both misspelling them (I have many times been told someones name to add a freind, and had to ask them to spell it out because it kept coming up with a no such player error.

[Tier5 Kerensky]

What requests are you referring to?

[Belmail91]

We were both on discord and tried adding each other about 10 or so times. Sent each other the exact spelling of our IGNs so I can't imagine it's a spelling mistake.

[Rogue Jedi]

what error did you get when trying to add a freind?

the process is go to the social tab (the 3 head and shoulder silhouette) and click "add freind" then you will get a notification to accept the freind request.

if that is not working a work arround would be for you one of you create a group, the other join LFG then the group leader looks in LFG for the other, invite to the group then when in the group you can click the "+" next to a players name to send a freind request with no typing required.

Edited by Rogue Jedi, 11 July 2017 - 09:53 AM.

[Tier5 Kerensky]

And you cant see each other online?

[Belmail91]

We're not getting any errors, neither of us get each others friend request. And we tried to go into the LFG queue but it never shows either of us to each other. We can both see the same people in the LFG queue but never one another.

I've added friends in the past so it's not like i'm a dunce, it's just not working for some reason.

[Rogue Jedi]

my only remaining sugestion is have a third party create a group and add you both, then you should be able to click the + to send a freind request.
This is a realy silly question but you are not already on each others frends lists are you?

Sorry but this is literaly the first time I have heard of a problem like this.

[Tier5 Kerensky]

Belmail91, on 11 July 2017 - 05:26 PM, said:

We're not getting any errors, neither of us get each others friend request. And we tried to go into the LFG queue but it never shows either of us to each other. We can both see the same people in the LFG queue but never one another.

I've added friends in the past so it's not like i'm a dunce, it's just not working for some reason.

There is no LFG queue per se, anymore. There are LFG groups open to everyone.

I just want to be clear. Can you see each other on the friend list? Because if everything is set, you should.

There are two kind of ways to handle a situation, it can be different in different games.
Take players A and B.

A marks B as friend and B marks A as friend. So in one implementation both would also have a need to confirm a friend request which gets automatically sent out.

But in another implementation, they woudln't, because as both already declared each other as friend, then they already mutually agree to be friends "both ways", and there is nothing to confirm further. A friend request would be only sensible if either declares the other friend, without the other doing the same.

Now I don't know which way MWO handles it, and it's also possible either of you have messed up the situation somehow by rejecting such request, as the game likely remembers that to prevent harasment by repeated friend requests. Also check that neither of you haven't accidentally blocked each other.



LFG changed a bit some time ago. Now, it's just a tab for open groups. So, anyone can open such a group, and then set it to either quick play group, or faction play group.

So you no longer join into any queue. You first need to join a group. Then that group launches and gets joined to other groups to make full teams and get matched.

So you can't see any single players in the LFG tab. You can see groups and you can see the name of group leader. So either of you need to create a group, and then the other joins that. Normally, there are no open LFG groups unless there is an event going on.

I'm not sure if it's possible to create anymore "closed" groups. But you can create a group, your friend joins, you kick anyone else out if they would join which is unlikely anyway, and then you both launch and then get matched up if there are enough other groups to make full 12 teams.


But the LFG thing has changed a bit from what OP has last seen. It used to be that single player could join the queue and then get taken into another group, but now you have to manually join the group first. The game still has the old texts, when you click "add me to to the looking for group queue", you are actually not joining anything. You just open the window to list all groups, which usually is empty list unless event.

[Belmail91]

No, we're not on each other's friends lists as we never saw each other on them. I would be his only friend as he just started playing and all of my other friends were offline at the time. This is also the first time I've had this issue as I have about 10-15 people on my friends list.

It's just like the game wasn't recognizing we were trying to add each other or something. And we still couldn't see each other in the LFG groups, we could both see a single group(the same for both of us) but could never see each other.

[Tesunie]

Belmail91, on 12 July 2017 - 08:01 PM, said:

No, we're not on each other's friends lists as we never saw each other on them. I would be his only friend as he just started playing and all of my other friends were offline at the time. This is also the first time I've had this issue as I have about 10-15 people on my friends list.

It's just like the game wasn't recognizing we were trying to add each other or something. And we still couldn't see each other in the LFG groups, we could both see a single group(the same for both of us) but could never see each other.

Has he at least played through his 25 cadet "missions"?

I doubt it, but there may be a block on friend requests till someone has played 25 matches. I've never personally had this problem, but then again my main and alt accounts are each rather old and well established. It could be a new feature I wasn't aware of...

Though I know Rogue has already said this things, but are you sure you've gotten the name spelled completely right? If they have caps in places or other characters (such as a 1 for an L or I for example, or an _ instead of a -), make sure that is correct. I've had several friend names that I kept getting "player doesn't exist" or kept sending an invite to a complete stranger (oops ).

As a final thing I can say, the game does occasionally have bugs. PGI has recently been tweaking the social aspects of the game, so something may have gone broke... In that case you can consider contacting support via E-mail (find the e-mail addresses by clicking "support" header right here on the forums) and explain to them the situation.



Best thing I can say at this time is, if they haven't completed their Cadet matches, have them finish those. Then try again. It may be an anti-bot/spam feature, as most bot accounts don't bother playing any matches. (We have a similar feature on the forums when permitting someone to post, so I wouldn't be surprised to see it also in the game.)

[TKG]

I agree with what Tesunie said... it may be a matter of the starter matches. If it turns out to be thus then that's a good thing in general for new players...if not then the game has a bigger problem than previously thought.

[Prof RJ Gumby]

Strange, I was grouped up with a new player like yesterday, my friend invite was sent, delivered and accepted correctly. He was still on his cadet bonus, no problems whatsoever. Never heard of a problem like yours.

Granted, I did it when being already in a group with him.

There was (probably still is) a 'feature' that you see newly invited/accepted friends as offline for a while, because the friends list only updates after somebody drops or whatever. This was always circumvented by sending a message to supposeddly offline new friend, what forced the game to check if he was offline and find out that he's not.

Maybe get into one group through LFG (one person joins the LFG through the contacts panel, other makes a group and goes to the LFG too, then invites the first one, you don't need to be friends before and you don't need to type in each other's nicks at all, just click them on the list.

Edited by Prof RJ Gumby, 13 July 2017 - 12:17 AM.

[SnagaDance]

A weird tale, but reading this I came up with one more (improbable) reason:

Maybe the game does not allow friend requests to people not playing on the same server? So say you're a US player and don't connect to the EU-server because you find players on there not playing agressively enough (a remark I've heard more than once), but your friend is from Europe and only has that server selected for optimal ping reasons???

Like I said, I think it highly unlikely but who knows?

[Tier5 Kerensky]

Belmail91, on 12 July 2017 - 08:01 PM, said:

And we still couldn't see each other in the LFG groups, we could both see a single group(the same for both of us) but could never see each other.

In what situation you didn't see each other?

Because in the LFG window you only see groups. If you don't want to join someone elses group, either of you need to create a group, and then the other would need to join that. Are you saiying if you do, the other won't see the group ?

OR, what if you join the same group of someone else? At the very least then you should see each other.

Actually, rereading your message confirm it. You are expecting to see each other on the LFG window but there's only groups there, not players.

"Maybe the game does not allow friend requests to people not playing on the same server? "

Not really possible, because player accounts are not tried to any server. Only each game(fight/battle) is tied to a particular server. But I suppose it won't hurt to select all servers.

Edited by Teer Kerensky, 13 July 2017 - 06:27 AM.

[Rogue Jedi]

SnagaDance, on 13 July 2017 - 05:18 AM, said:

A weird tale, but reading this I came up with one more (improbable) reason:

Maybe the game does not allow friend requests to people not playing on the same server? So say you're a US player and don't connect to the EU-server because you find players on there not playing agressively enough (a remark I've heard more than once), but your friend is from Europe and only has that server selected for optimal ping reasons???

Like I said, I think it highly unlikely but who knows?

SnagaDance, I know you said it is unlikely I can confirm that is definately not the case, about a week ago a new member of the unit based in the US wanting training was able to send me (in the UK) a freind request, I accepted and we dropped together, which rules out anything since the last hotfix.