33 replies to this topic

[Bishop Steiner]

FupDup, on 14 September 2017 - 04:05 PM, said:

We're going to keep seeing this complaint again because their current handling system is inherently flawed.

You're right. They could simply say screw it, never going to make every parasite happy, and stop giving free crap at all. In fact half the time people cry and whinge about the free stuff they ARE given.

[FupDup]

Bishop Steiner, on 14 September 2017 - 04:41 PM, said:

You're right. They could simply say screw it, never going to make every parasite happy, and stop giving free crap at all. In fact half the time people cry and whinge about the free stuff they ARE given.

I doubt that this issue is black-and-white enough to have drastically different sides. People just want to get their rewards for giving PGI hundreds of dollars. That's it.

If PGI did ever change the system to be based on how much $$$ was spent in total rather than which tier of package was bought, I really don't think that we'd see very many complaints about people getting "screwed" out of their rewards.

I just can't grasp how changing the system would be that much of an issue.

Edited by FupDup, 14 September 2017 - 04:48 PM.

[Bishop Steiner]

FupDup, on 14 September 2017 - 04:48 PM, said:

I doubt that this issue is black-and-white enough to have drastically different sides. People just want to get their rewards for giving PGI hundreds of dollars. That's it. If PGI did ever change the system to be based on how much $$$ was spent in total rather than which tier of package was bought, I really don't think that we'd see very many complaints about people getting "screwed" out of their rewards. I just can't grasp how changing the system would be that much of an issue.

and I don't see how them sticking to the same clear method they have been is such an issue.

Buy stuff because you want to buy it, not because you want to qualify for some handout at the end of the year. Hell people complain about the things given as loyalty anyhow. Change it to your simple $ amount figure, and you still will get people pissing because they didn't get he loyalty mech they wanted.

FFS if the only reason people are spending money is to wait a year with baited breath to see what PGI-Claus will give them, they need to get the heck out more.

Also, PGI did listen.

They stopped calling it "Loyalty" rewards to avoid hurting people's feelings that somehow PGI was saying the poor ums weren't loyal enough, boohoo.

Edited by Bishop Steiner, 14 September 2017 - 04:55 PM.

[Nightbird]

I spent 200$ last year and didn't qualify for top rewards for clan nor IS. So, I waited until the terms were clear this year to spend money. I also spent less, woooo efficiency!

Edited by NlGHTBlRD, 14 September 2017 - 04:59 PM.

[PUFNSTUF]

With some of the mechs being on sale in the vs sale alpha lance, upgrading to collectors may be cheaper than you think. I'm temped to upgrade my pheonix hawk to collector and my thanatos pre order, but don't really care about the victor so probably won't. I am tempted to do something about that linebacker though...

Edited by PUFNSTUF, 14 September 2017 - 05:06 PM.

[Bud Crue]

PUFNSTUF, on 14 September 2017 - 05:04 PM, said:

With some of the mechs being on sale in the vs sale alpha lance, upgrading to collectors may be cheaper than you think. I'm temped to upgrade my pheonix hawk to collector and my thanatos pre order, but don't really care about the victor so probably won't. I am tempted to do something about that linebacker though...

Yep...even I who just doesn't want another mech, like at all, can't help but be intrigued by that Linebacker (its like every thing I want in a mech, even if PGI does nerf it into oblivion after the fact). Wait a couple of weeks and spend $30 bucks on a MadIIc collector pack when they go on sale and bam, I qualify. [Then sell most of the IIcs and keep the mech bays and stuff].

[Angel of Annihilation]

Bishop Steiner, on 14 September 2017 - 04:41 PM, said:

You're right. They could simply say screw it, never going to make every parasite happy, and stop giving free crap at all. In fact half the time people cry and whinge about the free stuff they ARE given.

Actually it would be a better option than unfairly distributing rewards like they are doing with this farce of a "Loyalty" program. I am being serious here by the way. If you are going to offer rewards, you need to offer them fairly because if you don't, your just going to piss off the people who got the shaft and that is exactly what is occurring. Do it this way and the whole damn thing turns into a PR nightmare that only hurts your game. Better to just don't do it at all if you can't be fair about it. No disgruntled players, no PR nightmare, no negative press that way.

Seriously, the key to a program like this is making sure that players feel positive about the program. That isn't being accomplished here because you have alot of players feeling very negative about the program. Hell you have respected community contributors on Youtube like Kanajashi critizing the program and calling BS in regards to the qualifications. You have me and others posting negative comments about how we can spend hundreds of dollars on the game but are apparently considered "Disloyal" because we didn't buy the right packages. Yeah great Community Relations and PR program they have here.

So yeah PGI would be better off killing the program all together if they aren't going to get a clue and turn the program into something better. What is worse is despite receiving tons of negative feedback about the qualifications last year, PGI has opted to ignore that feedback so you can't even say they didn't think things through and made a mistake like most of us pointed out last year. Nope, they just plain out ignored that feedback and responded with "Want to buy a Meck Pack?".

[Bishop Steiner]

Viktor Drake, on 14 September 2017 - 07:20 PM, said:

Actually it would be a better option than unfairly distributing rewards like they are doing with this farce of a "Loyalty" program. I am being serious here by the way. If you are going to offer rewards, you need to offer them fairly because if you don't, your just going to piss off the people who got the shaft and that is exactly what is occurring. Do it this way and the whole damn thing turns into a PR nightmare that only hurts your game. Better to just don't do it at all if you can't be fair about it. No disgruntled players, no PR nightmare, no negative press that way.

Seriously, the key to a program like this is making sure that players feel positive about the program. That isn't being accomplished here because you have alot of players feeling very negative about the program. Hell you have respected community contributors on Youtube like Kanajashi critizing the program and calling BS in regards to the qualifications. You have me and others posting negative comments about how we can spend hundreds of dollars on the game but are apparently considered "Disloyal" because we didn't buy the right packages. Yeah great Community Relations and PR program they have here.

So yeah PGI would be better off killing the program all together if they aren't going to get a clue and turn the program into something better. What is worse is despite receiving tons of negative feedback about the qualifications last year, PGI has opted to ignore that feedback so you can't even say they didn't think things through and made a mistake like most of us pointed out last year. Nope, they just plain out ignored that feedback and responded with "Want to buy a Meck Pack?".

One, I see nothing claiming "Loyalty" on the package, two, seriously? Quit whining.

[Angel of Annihilation]

Bishop Steiner, on 14 September 2017 - 07:32 PM, said:

One, I see nothing claiming "Loyalty" on the package, two, seriously? Quit whining.

You don't secure change by keeping your mouth shut and accepting what is going on around you. Call it whining if you like but what it really is, is feedback, exactly what we are supposed to be doing on the forums. Seriously, If we don't talk about something we dislike, how the hell is PGI supposed to know we dislike it?

[ocular tb]

Whenever I spend money here I do so because I want whatever it is that I'm buying and not because I might get a reward for it sometime later without even knowing what that reward might be. Do I feel I'm getting ripped off that I don't qualify for that Victor? No. But I do want it and therefore I'm looking at my options to get it. The extra free stuff is nice but not something I expect.

You should buy things because you want them and not because you might get a reward for it sometime later. Do I see the point in the OP? Yes. But I guess this is PGI trying to encourage more sales of collector and ultimate packs. If I had to guess, I'd say it works. It's getting me to seriously consider what pack I would want to buy to qualify for that Victor.

[ThundrGod]

Forgive me, I wasn't playing last year so I'm not 100% on the requirements. I bought a Shard, Virago, and Esprit de Corps for $$$. I bought a Purifier with MC ( i think). So would i need to buy two more heroes to qualify, or three?

Thanks in advance for any assistance.

[Bishop Steiner]

Viktor Drake, on 14 September 2017 - 07:51 PM, said:

You don't secure change by keeping your mouth shut and accepting what is going on around you. Call it whining if you like but what it really is, is feedback, exactly what we are supposed to be doing on the forums. Seriously, If we don't talk about something we dislike, how the hell is PGI supposed to know we dislike it?

oh by all means, talk about it. And when and if you come across sounding a tad spoiled... deal with people calling you on it. Seriously bro.

Also... be careful what you ask for... a lot of times you get change... just not the one you wanted. Like them removing the Loyalty moniker from the rewards program, and no actual changes to the program itself.

I'm sure you'd be happy if they remove them altogether because "they aren't being fair".... which I find laughable.. I don't qualify for ANY top tier rewards either... yet you don't see me crying about it.

I'm getting a free Urbie on this account and Kitfox on my other for doing what I would have done otherwise. I don't get the Griffin, Linebacker, Victor or bagpipes.

So what? Don't ruin it for everyone just because you don't get everything.

Edited by Bishop Steiner, 14 September 2017 - 08:13 PM.

[NeonKnight]

These things are always so hard to figure out!

Edited by NeonKnight, 14 September 2017 - 11:23 PM.

[Jay Leon Hart]

Matt Newman, on 15 September 2017 - 03:00 PM, said:

UPDATED: Sept 15th

This change is made In an effort to recognize players who purchased Hero Add-ons, or Reinforcement Add-ons .
Hero Add-ons, or Reinforcement Add-ons now combine with Hero Preorders and count toward the requirements to qualify for Top-Tier Packages!

As an Example to qualify for Top-Tier IS reward a player could have
2 Resistance Heroes, 1 Rifleman Hero Add-on, 1 Marauder Hero Add-on,
Archer Reinforcement Add-on, and a Roughneck Reinforcement Add-on.

We really appreciate the all the feedback for the 2017 MechWarrior Online Annual Rewards Program and want to make this change to acknowledge players who have supported us with the purchase of Hero and Reinforcement Add-ons!

If you have made any purchase decisions to qualify for a Top-Ter Reward when you would have qualified under the new rules, feel free to contact support if you wish to make changes.

The eligibility status page will be updated today to reflect these changes.
The MechWarrior Online Team