184 replies to this topic

[Bud Crue]

Racerxintegra2k, on 15 September 2017 - 06:47 AM, said:

I'm not sure how anyone can White Knight the policy of qualifying certain purchases and leaving others out. Especially when we are talking about such trivial rewards, its all digital content. Its just a toke of appreciation from PGI and they are really tight at showing appreciation in this regard.

It is not white knighting, it is accepting the rules of the system.
It was done this way last year. People had no reason to think it would be different this year. Yet here we are with folks pissed off that the system didn't miraculously become something else, because they wanted it to.

Its like being shocked and upset when next month PGI adds a mechpack, even though you wished really hard that they would add tanks or ponies or something.

[Jackal Noble]

Racerxintegra2k, on 15 September 2017 - 06:47 AM, said:

I'm not sure how anyone can White Knight the policy of qualifying certain purchases and leaving others out. Especially when we are talking about such trivial rewards, its all digital content. Its just a toke of appreciation from PGI and they are really tight at showing appreciation in this regard.

It's not white knighting..... it's just the way it is. big difference. It's not a token of appreciation, it's a reward for spending money; again no illusions, or smoke and mirrors. I mean, maybe if you make enough clamor, PGI will give you some supply caches.

Edited by JackalBeast, 15 September 2017 - 06:52 AM.

[Jackal Noble]

wow. three responses back to back lol.

There should also be a separate reward for being any of the Hellspawn packages. Because Nooooeeep

[Racerxintegra2k]

Bud Crue, on 15 September 2017 - 06:51 AM, said:

It is not white knighting, it is accepting the rules of the system.
It was done this way last year. People had no reason to think it would be different this year. Yet here we are with folks pissed off that the system didn't miraculously become something else, because they wanted it to.

Its like being shocked and upset when next month PGI adds a mechpack, even though you wished really hard that they would add tanks or ponies or something.

Poor Communication or better yet lack of any communication will always lead to being shocked and upset. There is always a year long media blackout on what qualifies are rewards. No wonder people are pissed they spent a lot of money and don't qualify.

Jay Leon Hart, on 15 September 2017 - 06:50 AM, said:

Please do not confuse me being able to understand why PGI did this for the 2nd year in a row, with me thinking it is the best way to do it.

Also, if the rewards are trivial, then there's no need to complain you didn't receive them.

PGI are rewarding (or rather, encouraging) the purchase of top-shelf items. They don't care if you bought 30 Skodas, only that you bought a single Porsche.

I'm not upset i'm not receiving them. I was burned last year and spent accordingly this year. With your example, 30 skodas will bring in more money than 1 porsche. I'm sure Skoda's parent company apreciates those sales just as much as porsche appreciates theirs. Revenue is Revenue in the end. Doesn't matter if its Apple or Exxon.

JackalBeast, on 15 September 2017 - 06:52 AM, said:

It's not white knighting..... it's just the way it is. big difference. It's not a token of appreciation, it's a reward for spending money; again no illusions, or smoke and mirrors. I mean, maybe if you make enough clamor, PGI will give you some supply caches.

Ok, so if it isn't an appreciation reward , you just said its a reward for spending money so in what universe is it cool to reward someone more that spent $80 vs someone that spent $250. The parameters do not compute.

[Steve Pryde]

I'm really happy that I'm not interested in any of those loyality mechs. But getting a Kit Fox with c-bill bonus is fine for me still.

[Bombast]

Racerxintegra2k, on 15 September 2017 - 07:30 AM, said:

Ok, so if it isn't an appreciation reward , you just said its a reward for spending money so in what universe is it cool to reward someone more that spent $80 vs someone that spent $250. The parameters do not compute.

It's not a reward. It's a reason to spend money in a certain way.

Specifically, to spend money on things with little incentive to buy in the first place.

[Jay Leon Hart]

Racerxintegra2k, on 15 September 2017 - 07:30 AM, said:

Poor Communication or better yet lack of any communication will always lead to being shocked and upset. There is always a year long media blackout on what qualifies are rewards. No wonder people are pissed they spent a lot of money and don't qualify.

However, nothing changed form last year, so anyone around for those rewards can't really be shocked that nothing changed. This is PGI, after all. I believe "minimally viable" is the forum mantra.

Racerxintegra2k, on 15 September 2017 - 07:30 AM, said:

I'm not upset i'm not receiving them. I was burned last year and spent accordingly this year. With your example, 30 skodas will bring in more money than 1 porsche. I'm sure Skoda's parent company apreciates those sales just as much as porsche appreciates theirs. Revenue is Revenue in the end. Doesn't matter if its Apple or Exxon.

That was my point, more money spent in total on more, cheaper products, vs a lot of money on a single, higher mark-up item, are not treated the same. If they can encourage more people who bought a Skoda to upgrade to a Porsche? More money for them. I can only imagine they ran the numbers and figured they made more money this way than the suggested alternatives, or they would have changed the rewards model. As it is, they simply removed the word "Loyalty", at least from the title.

Racerxintegra2k, on 15 September 2017 - 07:30 AM, said:

Ok, so if it isn't an appreciation reward , you just said its a reward for spending money so in what universe is it cool to reward someone more that spent $80 vs someone that spent $250. The parameters do not compute.

Once again, it's not really a reward, it's "upgrade a few packs to qualify for this *free* stuff!". It's a marketing ploy.

Bombast, on 15 September 2017 - 07:39 AM, said:

It's not a reward. It's a reason to spend money in a certain way.

Specifically, to spend money on things with little incentive to buy in the first place.

This.

When people ask "Why would anyone buy a Collector's pack?!" a good response would be "Loyalty Annual Reward 'mechs!"

[Bud Crue]

Racerxintegra2k, on 15 September 2017 - 07:30 AM, said:

Poor Communication or better yet lack of any communication will always lead to being shocked and upset. There is always a year long media blackout on what qualifies are rewards. No wonder people are pissed they spent a lot of money and don't qualify.

I'm not upset i'm not receiving them. I was burned last year and spent accordingly this year. With your example, 30 skodas will bring in more money than 1 porsche. I'm sure Skoda's parent company apreciates those sales just as much as porsche appreciates theirs. Revenue is Revenue in the end. Doesn't matter if its Apple or Exxon.

Ok, so if it isn't an appreciation reward , you just said its a reward for spending money so in what universe is it cool to reward someone more that spent $80 vs someone that spent $250. The parameters do not compute.

I won't argue PGI's poor/lack of communication. They are terrible. Should they include in their form language with every new mech pack the following:

*Note to purchasers, please be aware that the purchase of a basic level pack will not qualify you for the premium level rewards in our annual end of year rewards program. In order to potentially qualify for such premium level rewards, please be aware that you will be required to purchase at least two collector or ultimate packs within the current rewards program period. Please note PGI reserves the right to change the qualifying criteria and/or the existence of our rewards program at our convenience. PGI is under no obligation to provide a rewards program now or in the future regardless of player purchases.

Perhaps they should. But why? Its a rewards program. They are free to reward you however they want, with whatever criteria they want. I mean yes when they used "loyalty" in some of their commentary last year I was irritated at not qualifying given how much I spend. But they don't call it a loyalty program anymore, though, so I don't care what they give out or why. If they want to give me a reward for spewing on the forums, they can do that. If they want to give a reward to people who are really good or bad at the game they can do that. It's their system. They can do as they like.

Now excuse me, I am seriously considering buying a god damn collectors pack so I can get that Linebacker, because it just looks so sweet. While PGI may call that Linebacker a reward, I call it an enticement. Either way, its fine with me.

[Sjorpha]

It's worked the same every year so I don't really understand "I've spent this much and shafted again!" line, if you've been here for the other loyalty programs you could have spent that money in a way that would qualify you since you know exactly how thew loyalty rewards work.

I have more sympathy for a new player that didn't know.

In any case it's a marketing ploy to make you upgrade your mech packs, not a reward for spending money.

[Metus regem]

Jay Leon Hart, on 14 September 2017 - 03:51 PM, said:

I recall them saying they would "look into it" or words to that effect, but I don't remember them saying it would definitely change.

Yea, just like I got Russ to say that he'd look into a couple of visual changes for the cross hair...


Friendly target under your guns

green for when in optimal range

yellow for when with in max range

red for when out of max range


I got a "I like this idea, we'll look into doing it.".... that was two and a half years ago.....

[AJBennett]

I look at it this way, this "reward" program wasn't why I bought the Mechs I have OR the one mech pack I bought. I got hem because I wanted them, so anything I wind up "qualified" for is gravy since I wasn't expecting it in the first place...

...don't give people something they complain, give them something and they complain.

Edited by AJBennett, 15 September 2017 - 07:52 AM.

[Jackal Noble]

In the parameters that it's the rules that have been set forth, I'm guessing?

As someone already stated, you could buy 1,000 basic packs and that means jack squat within the loyalty system as it's presented. It is what it is, and that's not going to change.

I'm going to be honest, I don't have either Top pack, and it's 50/50 at this point whether I pony up and get them (prolly will because collector fetish) but could go either way, as I have enough mechs (and another 6 on the way - 2 from CIIC heroes, all 4 from CW2) to last me til the end of time.

Best way to not get worked up over this is to change your approach.

[Bombast]

Metus regem, on 15 September 2017 - 07:50 AM, said:

I got a "I like this idea, we'll look into doing it.".... that was two and a half years ago.....

Hey, at least you got a response. I'm still at a loss for why the Cicada hasn't had it's engine cap bumped up to match the new engine/speed standards...

Edited by Bombast, 15 September 2017 - 07:52 AM.

[Jay Leon Hart]

Bud Crue, on 15 September 2017 - 07:48 AM, said:

Now excuse me, I am seriously considering buying a god damn collectors pack so I can get that Linebacker, because it just looks so sweet. While PGI may call that Linebacker a reward, I call it an enticement. Either way, its fine with me.

DO EET!

You can *just* squeeze 2x ERPPCs on with the 6x JJs if you strip the arms a little. Probably better to just use one of the LBK-H STs for 3xJJS and save 3 tons for 3x DHS, but not nearly as potentially hilarious!.

[qS Sachiel]

Racerxintegra2k, on 15 September 2017 - 07:30 AM, said:

Poor Communication or better yet lack of any communication will always lead to being shocked and upset. There is always a year long media blackout on what qualifies are rewards. No wonder people are pissed they spent a lot of money and don't qualify.

I'm not upset i'm not receiving them. I was burned last year and spent accordingly this year. With your example, 30 skodas will bring in more money than 1 porsche. I'm sure Skoda's parent company apreciates those sales just as much as porsche appreciates theirs. Revenue is Revenue in the end. Doesn't matter if its Apple or Exxon.

Ok, so if it isn't an appreciation reward , you just said its a reward for spending money so in what universe is it cool to reward someone more that spent $80 vs someone that spent $250. The parameters do not compute.

100% BS

if you're spending your money to get rewards then you should be waiting until the information is released (because you have ample time now to spend and acchieve the rewards at optimal (minimum) cost.

If you spend your rewards to get the things you want, regardless of rewards, then the rewards are irrelevant.

If you go half in on the second option, but still think you should be entitled to something which is a specific promotion (again, intended to encourage a specific and targeted spending behavior) then you're just self entitled.

There's no two ways about it. The program encourages spending. It's not to 'reward' people, it's pure incentive.

i don't complain to my local cafe that i buy bagels at 1.3 times cost of a coffee, yet i'm not entitled to receive a free coffee on my 10th bagel, just because they have a program that encourages you to buy coffee, where you get a free coffee on your 10th coffee purchase.

what's more: when i do buy coffee, i don't buy 10 just so i can get 1 for free.

Edited by qS Sachiel, 15 September 2017 - 07:58 AM.

[Y E O N N E]

Jay Leon Hart, on 15 September 2017 - 07:53 AM, said:

DO EET!

You can *just* squeeze 2x ERPPCs on with the 6x JJs if you strip the arms a little. Probably better to just use one of the LBK-H STs for 3xJJS and save 3 tons for 3x DHS, but not nearly as potentially hilarious!.

The fattest of Shadowcats...

[Racerxintegra2k]

Jay Leon Hart, on 15 September 2017 - 07:44 AM, said:

However, nothing changed form last year, so anyone around for those rewards can't really be shocked that nothing changed. This is PGI, after all. I believe "minimally viable" is the forum mantra.


That was my point, more money spent in total on more, cheaper products, vs a lot of money on a single, higher mark-up item, are not treated the same. If they can encourage more people who bought a Skoda to upgrade to a Porsche? More money for them. I can only imagine they ran the numbers and figured they made more money this way than the suggested alternatives, or they would have changed the rewards model. As it is, they simply removed the word "Loyalty", at least from the title.


Once again, it's not really a reward, it's "upgrade a few packs to qualify for this *free* stuff!". It's a marketing ploy.


This.

When people ask "Why would anyone buy a Collector's pack?!" a good response would be "Loyalty Annual Reward 'mechs!"

If everywhere and everyone is referring to it as a "reward" how is it not really a reward ? I understand completely what you are saying when it comes to business models, but if you take things at face value there is a reason to be upset if you are one of those that missed the cut.

[Jay Leon Hart]

Yeonne Greene, on 15 September 2017 - 08:20 AM, said:

The fattest of Shadowcats...

Shadowbacker?
Line Cat?

[Cy Mitchell]

El Bandito, on 14 September 2017 - 09:06 PM, said:

I am qualified for the Loyalty Kit-Fox, and I don't even want that thing.

Could be worse. It could be an Urbie. Oh wait, Crap I got one of those!

Edit: I was upset with the "Loyalty" rewards last year enough that I expressed my displeasure (bltched) and cancelled my pending pre-orders. This year, I knew what to expect so I am not upset at all. Well, except I was hoping that the MC reward would not be another IS Mech.

Touche PGI, not only did you give me another IS Mech for my Clan account but you made it an Urbie. LOL, you got me good!

Edited by Rampage, 15 September 2017 - 09:44 AM.

[Racerxintegra2k]

qS Sachiel, on 15 September 2017 - 07:56 AM, said:

100% BS

if you're spending your money to get rewards then you should be waiting until the information is released (because you have ample time now to spend and acchieve the rewards at optimal (minimum) cost.

If you spend your rewards to get the things you want, regardless of rewards, then the rewards are irrelevant.

If you go half in on the second option, but still think you should be entitled to something which is a specific promotion (again, intended to encourage a specific and targeted spending behavior) then you're just self entitled.

There's no two ways about it. The program encourages spending. It's not to 'reward' people, it's pure incentive.

i don't complain to my local cafe that i buy bagels at 1.3 times cost of a coffee, yet i'm not entitled to receive a free coffee on my 10th bagel, just because they have a program that encourages you to buy coffee, where you get a free coffee on your 10th coffee purchase.

what's more: when i do buy coffee, i don't buy 10 just so i can get 1 for free.

Just because you don't buy 10 coffee's to receive 1 free does not mean that others don't. You are not the model that the entire world should follow simply because you say or do things your way. The wording/presentation of this "Program" is whats causing this salt.(Cant say loyalty or rewards even though that's exactly how PGI has and is spinning it now)