7 replies to this topic

[ShooterMcGavin80]

Not often, but about every other week or so I get an issue during quickplay/group play (And even on the testing grounds, to a lesser extent), where my ping seems okay but I get choppy feedback. Half second stutters, sluggish mouse control, and even missed input where I click to fire but nothing happens.

The problem persists across a few games, sometimes I have to log off and wait for a few hours and log back on.

It is annoying as heck and makes the game unplayable. Anybody else have similar issues? I am not sure if it is my ISP (browser and video like youtube and netflix still seem to work fine) or an MWO server issue.

Happens when I am running either teamspeak, or discord, or standard VOIP.

[Pariah Devalis]

ShooterMcGavin80, on 03 December 2017 - 08:54 AM, said:

Not often, but about every other week or so I get an issue during quickplay/group play (And even on the testing grounds, to a lesser extent), where my ping seems okay but I get choppy feedback. Half second stutters, sluggish mouse control, and even missed input where I click to fire but nothing happens.

The problem persists across a few games, sometimes I have to log off and wait for a few hours and log back on.

It is annoying as heck and makes the game unplayable. Anybody else have similar issues? I am not sure if it is my ISP (browser and video like youtube and netflix still seem to work fine) or an MWO server issue.

Happens when I am running either teamspeak, or discord, or standard VOIP.

Been happening here, too. Including warping. However, I suspect, for me, it is due to recent maintenance by my ISP. We had a node die, recently, and the replacement seems to be significantly less stable. What I am experiencing feels a lot like packet loss or intermittently dropped connections. I get it across multiple games. :\

Edited by Pariah Devalis, 03 December 2017 - 08:57 AM.

[ShooterMcGavin80]

Cool. I hope it will be a temporary ISP thing for me as well then. MWO is the only online game I am playing at the moment, so I can't compare with others.

[Jun Watarase]

If your ping is okay, what about FPS? Press f9 to display the ingame FPS counter.

[Kiiyor]

Yeah, you need to track your FPS, and maybe your ping. Maybe set up a ping -a -t to the MWO servers, pipe it to a file and check the contents after stutters. Or, run WINMTR or a similar ping program and track your ping via an extended tracert (explained in the oceanic server thread, snipped below):

Spoiler

Alexander Garden, on 05 August 2015 - 11:08 AM, said:

Determining your ping and routing path to the Oceanic servers

Recommended Method (click the Show button to reveal steps)

Spoiler

• Download and install WinMTR from http://winmtr.net/download-winmtr/
  
• Run WinMTR.exe from your install location
  
• In the 'Host' field, paste or type 101.100.201.86
  
• Click the 'Start' button
  
• WinMTR will now ping the Oceanic server at 1 second intervals until you tell it to stop. We recommend that you let it run for about 30 seconds or so, at which point you can click the 'Stop' button.
  
• Once you've stopped the process, click the 'Copy Text to clipboard' button or take a screenshot of your results.
  
• Paste those results into a reply in this thread
  
• You may want to blank out the first two or three addresses in your results if you wish to mask your internal network information from being displayed in this thread. In the example below you can see that I've blocked out the first three entries in the example results.
  
• Please also list your approximate location and your ISP

An example of a WinMTR output to the Oceanic servers from our offices here in Vancouver:

Alternative Method (click the Show button to reveal steps)

Spoiler

• Bring up your Start Menu
  
• Search for and run 'cmd'
  
• In the command prompt, type tracert 101.100.201.86
  
• Once the process is complete, right-click inside the window and click 'Mark'
  
• You should now be able to click and drag over the results
  
• Click and drag over all of the results and hit Enter on your keyboard. This will copy your selection to your clipboard.
  
• Paste those results into a reply in this thread.
  
• You may want to blank out the first two or three addresses in your results if you wish to mask your internal network information from being displayed in this thread. In the example below you can see that I've blocked out the first three entries in the example results.
  
• Please also list your approximate location and your ISP.

An example of the CMD prompt output to the Oceanic servers from our offices here in Vancouver:

Could be your OS too - something hogging resources every now and again. I had similar issues and tracked mine to a memory leak in a driver.

[Troa Barton]

Heat issues on your CPU can cause this too.

[ShooterMcGavin80]

Thanks for the responses guys. Issue seems to have gone away for now, but will attempt the troubleshooting methods suggested next time it comes up.