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Where Do We Post To Get Tech Support From Fellow Players?


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#1 NecessaryWeevil

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Posted 21 April 2018 - 09:30 AM

I'm returning after a LONG absence, and the new version of MWO is very unstable on my computer. When I try to join a game, it either hangs indefinitely on the map screen or crashes back to the Mechlab. I'm sick of getting penalized for it.
I've tried using the repair tool but it doesn't help.

I don't see any tech support forums - where should I post this to get advice?

#2 Exilyth

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Posted 21 April 2018 - 09:48 AM

Post either here or in https://mwomercs.com...58-workarounds/

For bug reports and other issues cropping up since last patch, you could also use https://mwomercs.com...eedback-141590/



Now, let's try to get you back up into the game:
  • Please post your system specifications.
  • Did you try turning it on and off again down graphics under settings?
  • Did you use different settings back in the day? (Maybe user.ini tweaks can help - see workaround subforum)
  • Are you playing via the launcher or via steam? (Did you try the other?)
  • Did you try disabling unneeded background programs and services?
  • Did you try not running any downloads/torrents/streaming while playing MW:O?

Please press F9 in mechlab to enable FPS counter and try loading into training grounds.

Edited by Exilyth, 21 April 2018 - 09:49 AM.


#3 TheCaptainJZ

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Posted 21 April 2018 - 11:40 AM

Please note the system requirements of MWO are a little higher now than they use to be. They also recently dropped 32-bit support. The game has always been very hard on processors (GPUs themselves don't compensate for the main CPU needs) and Intel fairs better than AMD processors (I have an AMD which is 5 years old and have always had framerate issues to an extent). I just got a new GPU, Nvidia Geforce 1060 and it still doesn't perform as well as I thought it would. I really just need to build a new system but that costs money.

#4 Mighty Spike

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Posted 21 April 2018 - 12:10 PM

View PostNecessaryWeevil, on 21 April 2018 - 09:30 AM, said:

I'm returning after a LONG absence, and the new version of MWO is very unstable on my computer. When I try to join a game, it either hangs indefinitely on the map screen or crashes back to the Mechlab. I'm sick of getting penalized for it.
I've tried using the repair tool but it doesn't help.

I don't see any tech support forums - where should I post this to get advice?


How long exactly?? With the new patch 32bit suport is gone





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