Jump to content

Payment Issues With Xsolla


2 replies to this topic

#1 Bassethounds

    Member

  • Pip
  • Elite Founder
  • Elite Founder
  • 10 posts

Posted 05 June 2019 - 10:35 AM

returning player here been try to buy MC for a few days now keep ketting an orror from Xsolla giving me an error saying try again later or contact support. (Which I have 2 times and gave up after 12 hours waiting for a response) Anyone else having this issue? or a work around? I mean I would like to send this company some money.

#2 GM Patience

    Senior Customer Service Agent

  • Developer
  • Developer
  • 30 posts

Posted 05 June 2019 - 10:43 AM

Hi there,

Unfortunately, we didn't receive anything from you. Can you please check your email now? I will need more information about your issue in order to troubleshoot it.
Thanks!

#3 Bassethounds

    Member

  • Pip
  • Elite Founder
  • Elite Founder
  • 10 posts

Posted 05 June 2019 - 12:30 PM

Hi GM Patience,

Yes no payments have worked. Everytime I click confirm purchase I get this error Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support.

I sent another ticket to Xsolla

Edited by Bassethounds, 05 June 2019 - 12:35 PM.






1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users