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Cannot Fin Gift Code After Purchase


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#1 StompyTheRobot

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Posted 11 December 2020 - 06:24 PM

"Upon the purchase of a MechWarrior Online Gift Code your unique Gift Code will be displayed both on the MechWarrior Online website and through an e-mail sent to the address currently associated with your MechWarrior Online account."

Purchased a gift package- have no email access- and can't find the code anywhere on the website itself.

Just hoping someone could point me in the right direction...

Edited by StompyTheRobot, 11 December 2020 - 06:24 PM.


#2 ImperialKnight

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Posted 11 December 2020 - 11:50 PM

check your spam folder. contact support email. tweet Russ

#3 StompyTheRobot

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Posted 12 December 2020 - 06:23 PM

View PostStompyTheRobot, on 11 December 2020 - 06:24 PM, said:

have no email access


Created an email specifically for this game. Can remember the MWO account, not the email's password.

PGI told me: "your unique Gift Code will be displayed both on the "MechWarrior Online website and through an e-mail" and that's only reason I purchased it.

Edited by StompyTheRobot, 12 December 2020 - 06:24 PM.


#4 martian

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Posted 13 December 2020 - 03:37 AM

View PostStompyTheRobot, on 12 December 2020 - 06:23 PM, said:

Created an email specifically for this game. Can remember the MWO account, not the email's password.

PGI told me: "your unique Gift Code will be displayed both on the "MechWarrior Online website and through an e-mail" and that's only reason I purchased it.

There are two things that you can do:
1. Use this e-mail to contact MWO Support service:
billing@mwomercs.com


2. Use Private Message to contact one of these two guys:
Daeron Katz - Community Manager
GM Patience - Senior Marketing and Community Manager

#5 GM Patience

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Posted 14 December 2020 - 12:56 PM

Please check your PM.





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