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Founders payment issue


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#21 Shapeshifter

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Posted 31 July 2012 - 03:23 PM

I will have to call in to check my CC's balance in a day or so, to see if Ive been charged or not.

#22 Diewell

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Posted 31 July 2012 - 03:26 PM

I used mozzilla firefox for mine, and i'm still waiting. I pay money i should have it right now, and if there is a delay mwo should have a disclaimer saying it may take so much time to process this item sorta thing in my mind..

i just been approved for beta ..




*** 1 hr process time roughly ***

Edited by Diewell, 31 July 2012 - 03:35 PM.


#23 light487

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Posted 31 July 2012 - 03:30 PM

Yer.. according to another thread, it's taking roughly an hour (sometimes less, sometimes more) to get the founders tag change in the forums.

#24 Xathanael

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Posted 31 July 2012 - 03:32 PM

http://mwomercs.com/...important-read/

#25 light487

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Posted 31 July 2012 - 03:33 PM

View PostDiewell, on 31 July 2012 - 03:26 PM, said:

I used mozzilla firefox for mine, and i'm still waiting. I pay money i should have it right now, and if there is a delay mwo should have a disclaimer saying it may take so much time to process this item sorta thing in my mind..

i just been approved for beta ..


Working in the banking industry I hear this a lot.. "I clicked the button, the money should be there NOW".. sorry.. but no.. that's not how it works. There are processing times with everything.. sometimes they "pre-authorise" but in other cases they wait for a full authorisation.. seems like Playspan is the type of over-sensitive payment service who waits for a full auth..

#26 HardDriver

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Posted 31 July 2012 - 04:00 PM

View Postshapeshifter, on 31 July 2012 - 03:23 PM, said:

I will have to call in to check my CC's balance in a day or so, to see if Ive been charged or not.


I'll wait too but it seems that people who did actually get charged see it appear pretty quickly. Something else I bought this afternoon is already showing up.
In our case we may not have gotten charged.

#27 LordElric

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Posted 31 July 2012 - 04:05 PM

I did not have a confirmation notice or an email but my CC shows a pending transaction.

#28 Shapeshifter

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Posted 31 July 2012 - 04:06 PM

View PostHardDriver, on 31 July 2012 - 04:00 PM, said:


I'll wait too but it seems that people who did actually get charged see it appear pretty quickly. Something else I bought this afternoon is already showing up.
In our case we may not have gotten charged.


if that's the case Im out of luck then, can't even get ultimatepay to let me log in, errors every time

#29 HardDriver

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Posted 31 July 2012 - 04:07 PM

View PostLordElric, on 31 July 2012 - 04:05 PM, said:

I did not have a confirmation notice or an email but my CC shows a pending transaction.


Yeah, from what I've read you're set.. you just have to wait for the intertron to catch up and grant you access.

#30 Snipe1guy

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Posted 31 July 2012 - 04:13 PM

I am having the same issue. I paid with Paypal for the Elite pack and I got the authorization of payment to Playspan but I have not received any confirmation emails from MWO and I still do not have my Founder's tag. Beta status still pending.

Edited by Snipe1guy, 31 July 2012 - 04:13 PM.


#31 light487

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Posted 31 July 2012 - 04:13 PM

View PostRuss Bullock, on 31 July 2012 - 03:55 PM, said:

Playspan currently has a delay where it is taking around an hour for Piranha to receive confirmation of your payment and for you to get access to the Beta. There is an emergency maintenance tonight at Playspan hopefully they fix this delay. In the meantime please dont try and purchase it again as you will be charged double. Wait at least an hour before worrying.


#32 JaySin

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Posted 31 July 2012 - 04:16 PM

Has nothing to do with browsers... i tried everything and i ended up getting charged for the 30$ anyway and still no game. So i got a form from VISA to send to these guys to get my money back. Though i keep checking every 30min, ill always have hope lol

Edited by JaySin, 31 July 2012 - 04:22 PM.






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