14 replies to this topic

[LordNothing]

finished all the events and haven't been able to redeem my mountain line camo for my stone rhinos. i get a popup that says "There was a general error! Please try again." ...and again and again and again. meanwhile my rhinos want to go to the ballet and they have nothing to wear.

anyone else having trouble redeeming it?

[martian]

LordNothing, on 20 December 2024 - 11:21 PM, said:

finished all the events and haven't been able to redeem my mountain line camo for my stone rhinos. i get a popup that says "There was a general error! Please try again." ...and again and again and again. meanwhile my rhinos want to go to the ballet and they have nothing to wear.

anyone else having trouble redeeming it?

Use this e-mail to contact the MWO Support service

mwo@piranhagames.zendesk.com

Subject:Technical

They will get heads up that something does not work.

[Green Astronaut]

It's all the stone rhinos then. Had the same problem, but with a different pattern.

[LordNothing]

Green Astronaut, on 21 December 2024 - 01:30 PM, said:

It's all the stone rhinos then. Had the same problem, but with a different pattern.

another player couldn't redeem stone rhino tartan. i reported to support so they might get to it by new years.

Edited by LordNothing, 21 December 2024 - 02:19 PM.

[Drenzul]

Had the same trouble doing digital for Bane

[Gm Harmony]

Due to a technical issue, the patterns for Bane, Longbow, and Stone Rhino have been temporarily removed from the Stocking Stuffer rewards. Unfortunately, this issue cannot be resolved until the Christmas break concludes. We are committed to resolving this as quickly as possible after the holiday period. If you wish to redeem patterns for these 'mechs, please wait until the issue is resolved. Thank you for your patience and support!

[kalashnikity]

Gm Harmony, on 23 December 2024 - 09:42 AM, said:

[color=#CCCCCC]Due to a technical issue, the patterns for Bane, Longbow, and Stone Rhino have been temporarily removed from the Stocking Stuffer rewards. Unfortunately, this issue cannot be resolved until the Christmas break concludes. We are committed to resolving this as quickly as possible after the holiday period. If you wish to redeem patterns for these 'mechs, please wait until the issue is resolved. Thank you for your patience and support![/color]

I came here to post issues with Longbow, thx.

[Swamp Ass MkII]

Well, add the Mountain Lion for Ubanmech IIC

[VeeOt Dragon]

not missing much on the Mountain patter honestly. i think its my least favorite of all patterns (this includes the stock pattern for IS mechs though the Clan mechs with all the unpaintable silver bits beats it in terribleness.)
a little bumbed though as the two mechs i was gonna put paint on were the Bullshark (Tartan) and my longbow (digital)

[MightyBolamite]

Gm Harmony, on 23 December 2024 - 09:42 AM, said:

[color=#CCCCCC]Due to a technical issue, the patterns for Bane, Longbow, and Stone Rhino have been temporarily removed from the Stocking Stuffer rewards. Unfortunately, this issue cannot be resolved until the Christmas break concludes. We are committed to resolving this as quickly as possible after the holiday period. If you wish to redeem patterns for these 'mechs, please wait until the issue is resolved. Thank you for your patience and support![/color]

Will be emailing, but posting for visibility.
Add Hatchetman to the list.

[kalashnikity]

add Blackhawk KU to the list, I tried to put the digital camo reward on it.

[Gm Harmony]

The pattern issue has been fixed now.

[VeeOt Dragon]

Gm Harmony, on 06 January 2025 - 02:22 PM, said:

The pattern issue has been fixed now.

you folks still need to fix the glitch on the Longbow with Decals. whenever you try to place one it always shifts it from the place you wanted to put. this makes placing decals the way you want almost impossible.

[LordNothing]

yep, got my camo finally.

[Xypherious]

I got tartan for my crusader.