5 replies to this topic

[FoxxyRenamon]

As the title says, I'm unable to purchase anything on the store, which sucks since Y'know, it's a sale and there's some lovely new toys i'd like to try.

Anyone else having this issue? Any fixes?

[KursedVixen]

FoxxyRenamon, on 03 October 2025 - 04:09 AM, said:

As the title says, I'm unable to purchase anything on the store, which sucks since Y'know, it's a sale and there's some lovely new toys i'd like to try.

Anyone else having this issue? Any fixes?

have you tried a different web browser? i know i cannot buy stuff on the store with Brave browser but Mozilla works just fine for me.

Edited by KursedVixen, 03 October 2025 - 08:04 AM.

[Ekson Valdez]

Adblockers, Popupblockers and your Browser can interfere.

[BlueStrat]

I can't buy anything either, but in my case the reason is Ingenico the payment processor. In order to verify my CC they place a random temporary charge to the card, the amount you must enter to verify within a limited time, but that only works for some banks and credit unions, many will only display "Pending" charges the next business day. After contacting both PGI and Ingenico, the only option for me is PayPal which, because of PP's sketchy history, I refuse to risk dealing with. That's it for me spending any $$ with PGI I guess. It was a good run.

[GrandpaLovesYou]

I'm in the same boat BlueStrat, I've tried to purchase items twice now, but my bank simply doesn't update fast enough for me to put the confirmation deposit into the window (If it ever stays open)

Its a shame, I just discovered this game and it looks like I can't give them any money unless it is through steam.

[BlueStrat]

GrandpaLovesYou, on 10 November 2025 - 11:34 AM, said:

I'm in the same boat BlueStrat, I've tried to purchase items twice now, but my bank simply doesn't update fast enough for me to put the confirmation deposit into the window (If it ever stays open)

Its a shame, I just discovered this game and it looks like I can't give them any money unless it is through steam.

Thanks for the reply. Yeah, it's a shame. I suppose the only hope is that it causes PGI to lose enough money that they complain to the payment processor and get them to change the verification procedure(s). It doesn't bother *me* that much, as I've played this game for years and have a fair collection of "Legendary" and similar 'mechs, and being unable to buy 'Premium Time" isn't that much of an issue, but it's a huge problem for new players and new player retention. Good luck to us all, eh?