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My Brand New Laptop Graphic Card Iis Not Supported


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#1 xSTORMYx

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Posted 22 February 2013 - 05:19 PM

hi guys my laptop i got is a msi fx700 so its a pretty powerful little guy. i run everquest at ultra with this pc with no prob. so i know my graphics card is big enough but its a nvidia and its not supported on a nvidia game very werid if u ask me. plz help

Edited by xSTORMYx, 22 February 2013 - 05:20 PM.


#2 Havok1978

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Posted 22 February 2013 - 05:35 PM

I run full MSI components perhaps I can be of assistance? and everquest.. wow them were the days dude.... played on morrell thule for 5 years till the merges.
what exactly is the problem you are having at the moment?

#3 xSTORMYx

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Posted 22 February 2013 - 05:44 PM

View PostHavok1978, on 22 February 2013 - 05:35 PM, said:

I run full MSI components perhaps I can be of assistance? and everquest.. wow them were the days dude.... played on morrell thule for 5 years till the merges.
what exactly is the problem you are having at the moment?

well when i hit play from the laucher its say my video card isnt supported it say if u you go on u might suffer crashes so i went on and all it does is lag and p.s msi all the way lol

#4 rangecard

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Posted 22 February 2013 - 05:46 PM

For what it's worth, as of the patch today I just started getting an unsupported video card message when I launch MWO. I'm running a Geforce GTX 650 ti, and hadn't seen the message until today. It may not be your video card, it could be a reporting issue.

#5 xSTORMYx

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Posted 22 February 2013 - 05:48 PM

View Postrangecard, on 22 February 2013 - 05:46 PM, said:

For what it's worth, as of the patch today I just started getting an unsupported video card message when I launch MWO. I'm running a Geforce GTX 650 ti, and hadn't seen the message until today. It may not be your video card, it could be a reporting issue.

that could be very true but we are haveing a strom right now which could be lower my internet which is makin it lag so i will try tomarrow and see if it goes away and go from there

Edited by xSTORMYx, 22 February 2013 - 05:50 PM.


#6 Havok1978

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Posted 22 February 2013 - 05:49 PM

ok i found this for you but im not sure your gonna like it.

http://graphics-card...GeForce-9800-GT

this basicly shows numbers but shows your videocard is arguably the equivilant of a geforce 9800 GT desktop card.
so while it is a DX11 card its not quite up to specs i think.. im not as familiar with geforce as i am radeons. I will continue to search for possible work arounds cuz i believe anything can be done.

#7 xSTORMYx

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Posted 22 February 2013 - 05:52 PM

View PostHavok1978, on 22 February 2013 - 05:49 PM, said:

ok i found this for you but im not sure your gonna like it.

http://graphics-card...GeForce-9800-GT

this basicly shows numbers but shows your videocard is arguably the equivilant of a geforce 9800 GT desktop card.
so while it is a DX11 card its not quite up to specs i think.. im not as familiar with geforce as i am radeons. I will continue to search for possible work arounds cuz i believe anything can be done.

that makes no sence tho if i can run eq2 with ultra which is 10xs biger then this game

#8 Havok1978

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Posted 22 February 2013 - 06:01 PM

it would seem that you are barely scraping the minimum system requirements listed by IGN here
http://www.ign.com/w...em_Requirements
and this would lead to my next question, do you have 8gigs of system ram? its the max your notebook can run but seems to be what people reference here:
http://mwowiki.org/wiki/Game_Client
when the game goes final we will have system specs and more driver support implemented, but, for the time being you should prolly submit a ticket to the actual technical support team.
Your laptop is fairly common and being this is a beta, this is part of what running an open beta is for.
hope you get it worked out bro. =/

#9 Havok1978

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Posted 22 February 2013 - 06:13 PM

EQ2's graphics engine is quite a bit older than cry3, in addition it is a finished game that has technical support who have refined and streamlined the API's, this is not the case with MWO.
One would think that our current 256bit video cards and etc could run anything older than its current release but this is not so.
for example 16bit games will frequently cause major issues on current systems... so the "size" of the game has little to do with its API.
your graphics card dont care how big or small a game is, it only cares about making its API calls, crunching numbers and blasting the textures/meshes and etc to your monitor.
example....

stock skyrim textures are 1024x1024, skyrim HD textures are 2048x2048, custom textures can go as high as 4096x4096 <mine> so while my game looks photo-realistic, it also puts the game on a timer persay before the textures over run the API causing a CTD <usually 4 hours> at which point, i simply start the game back up and continue on my 4 hour tour...

the size of the game doesnt matter if your API is choking for air so to speak.

edit: do not become discouraged.. im sure pgi has intentions of supporting your hardware, but there is no way for us to know this for sure or when as we dont know what they are gonna do next lol

I hope i didnt confuse you more or come across poorly.

Edited by Havok1978, 22 February 2013 - 06:16 PM.


#10 Catamount

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Posted 22 February 2013 - 09:39 PM

FWIW, I don't think the GPU is the problem. Yes, that GPU is a little underwhelming these days, but it's sufficient to play MWO reasonably well at lower settings. I have a laptop of the same era with a Radeon HD 5730M (which is maybe 10-20% more powerful, so only modestly) and it plays MWO without much of a problem a medium settings.

The problem is the CPU. MSI shows that laptop as having an i5, which is a dual core, and MWO doesn't like dual core processors. Even my Core i7 720QM struggles to play this game at above 20fps. This is not something that's MWO specific, but rather inherent to Cryengine 3, and Crysis 2 shows the same behavior. In DX9, the engine simply requires gobs of CPU power. I'm afraid this will likely only get better when DX11 comes out.

Edited by Catamount, 22 February 2013 - 09:40 PM.


#11 Havok1978

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Posted 24 February 2013 - 04:58 PM

i5's come in dual and quad cores fyi.. depends on the version.





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