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Russ Bullock On Open Beta

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#61 Freeride Forever

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Posted 26 October 2012 - 07:57 PM

When it opens to the public, that is where the impressions & the opinions will be formed. I would think that is a milestone the media will rub their stank all over. I'm happy this new patch fixed the major graphical problem I had in River City, without me even informing PGI of it (see how a bit of wait & see can save some grief?) but there are still too many things wrong & missing to say to the public "here it is". Beta? Call it what you like. The public will call it what they like too.

So far even though I hate to admit it there are things that look like money grabs. The revenue has certainly slowed down now since the Founder program is no longer getting any extensions, so more people MAY mean more revenue. I doubt in its current state that it will & I don't think I need to list why. If you're looking to bring in more revenue now then the way I look at it is, if the core is not finalized with all that it needs to have to at least be sufficient (DX11, destructible/interactive environments etc.) then when someone spends some money why would they not want to know how the environment may affect their equipment? I said quite a while ago how the mechs will need to slow down when they hit the water. I want to know what that's gonna mean for a Jenner vs. a Fatlas before I consider spending any real world money to help buy one or the other. If you're looking for more revenue then I can't see why anyone would want to spend money in game if absolutely anything could still change since it's still classed as "beta". Let's say I'm a new player after "OB" & I spent real money on FF armor & I use it, then you decide for whatever reason to change some property of it that effectively ***** on my current application of it, what then? Or will that kind of thing not happen? How about falling down? That's an even better example of one of those things. It needs to be finalized BEFORE people CAN spend money that won't be reset. I like to think I was a bauce in Jennifer before, but now we're damn near unstoppable. I think it would be very bad if a new player comes along at a point where a game mechanic hasn't been sorted & they spend their non-refundable in game money before & without knowing it could or will change. You stated that "the game will never be finished" meaning as the timeline moves along so will the introduction of new **** to keep it fresh & persistent. New things can come after you're taking non-resetting funds from people, changing existing things cannot.

The introduction of a paint job or a new missle type or even a new game mode should not have much potential to break the game (should it?), but new engine implementations & major overhauls to the "internal systems" of the game can. It already did & it's still broken. What happens when DX11 comes in or any of the major things that MWO needs to have to succeed? As it sits, the so called Mech simulator is not very immersive. It lacks a lot of fundamental details that I don't think "Joe" cares to hear planned dates or promises made for. I expect that the worlds MechWarriors are here, now. The worlds "gamers" aren't. Those gamers are looking for something new & entertaining to jump into. CTD, freezing after matches, incredibly short "rush to the red square & stand in it" matches ('cuz somehow that translates to MORE experience) which is the only game mode, only 4 simple maps with essentially nothing of value in them & many of the small details that are necessary for immersion being missing, is not the way I would try to deal out the first impressions to those "gamers".

I'm not so much concerned about content as I am about stability. Right now things are broken. I saw tons of DCs last night, I'll see more tonight. I got tossed to my desktop & had at least 4 freezes after matches. These things to me are very bad, especially when they continue occuring after numerous patches yet didn't exist for months before the patch that started some of them. I'm not sure how it is of any benefit to bring in more players to see how things work when they already don't work now. If your servers are having trouble now & can't keep players connected at the start of matches then WTF do you need more people for? Maybe it's a problem with the players connection?

Soon I hope you will deliver an alternative to the stand in the square game mode available now. We load these things up with weapons to use them on **** do we not? So what's with the standing in the red square ********? The things Hawken has players doing are equally dumb, but there's at least a lot more of it at this point & they aren't showing what they got to too many people. They're nothing more than a UT clone with walking tank suits. We need meaningful things to do in this so called simulator. Standing in a square simulates nothing of value to me & right now it shortens the **** out've most of the matches I drop into. GET RID OF IT!!! Or get something better to go with it very soon (like maybe one team drops in, in a dropship to invade a real fortified base with defenses to grab a high priority item & retreat back to the ship with it? Maybe not soon, but some day?). "Assault" mode needs something in it to assault & an incentive to assault it.

The last thing that I don't see much talk about & that I started a topic for, is crediting damage done. Some other players also mentioned damage received. That really led me to realize that they can't be mutually exclusive but would have great value in improving the game overall using both. At least a stat for them would be nice. Like I mentioned, we build our mechs to win fights & put some hurt on the enemy (especially in "Assault" mode) & we all (the legit players) enter the match to do some damage. There is a problem with suicide farmers & a problem with "my team sucks I'm not scratching my paint" cowards. I'd like to see the scoring/award system use the damage done to multiply damage received by some factor & the sum of which would determine, or add to, the XP &/or C-bills awarded to the player. If you snipe or launch LRMs, you get credit for damage done but if none was received you'd get less & that's the trade off for a lower repair bill. If a spotter was required to put LRMs on target, they get half, or some portion of the damage done because it couldn't have been dealt without them & if they took damage they'd get extra credit for being the one in harms way at the time. The amount of damage done would affect credit for damage received so there is much more benefit to not suiciding &/or not "cowarding" & screwing the team one way or the other. I'm pretty sure "MechWarriors" for the most part come here to put damage on targets & not stand in one spot looking at a shrinking red bar. I'm also pretty sure none of us are here to get ****** by people who won't play 'cuz they don't get their way. Reward participation in combat, not fleeing from it. Give us real military installations to penetrate & tasks that have value to complete, with our "hands" or with our weapons. The only reward I think should be given for standing in a square (if standing in a square remains an in game "activity") is whatever is given for winning the match, nothing more. How about them killshots? Unless a killshot was delivered through an untouched part of the mech or wouldn't have needed it to be touched anyway I don't think a killshot should be given any reward except for its damage value. Include it in stats but nothing more. Same goes for assists. Isn't the current method such that if you hit each enemy only with one MG bullet each, you'd get credit for an assist if they're destroyed? No more than 8 MG bullets fired could mean 8 assists? Reward an assist for most damage done to the area of the killing blow & diminish reward proportionally to whoever did damage necessary for the killshot to make the kill. Honestly, if someone did 90% of the damage to the area of the killshot & the killshot would've only dealt a fraction of that damage to the area then I think the kill should go to who made it possible, not who got the lucky last shot. Credit for "Kill" should be different than for "Killshot". The way credit is dealt for things now vs. what it's not dealt out for seems very fucky. So's the lucky, fucky crit system.

Bottom line for me is that I think new content needs to take a back seat to fixing broken content. I'd still rather lose a match to a suicider or a coward (or someone who loitered our square) then have to sit around waiting to get my mech into another match after being tossed to my desktop. I thought a beta was supposed to be an IP where the core content & mechanics are in & then handed to a broader community with more time, more perspectives & more types of hardware to tweak & fix what remains. Community Warfare isn't here, isn't that a significant portion of the game? What if that's littered with bugs? This is the only multiplayer game I've ever really played (a little Hawken Alpha/Beta, Portal 2 co-op, UT back in the day, briefly) so I don't have the experience that most people do but when I think of something like WoW, which I know follows a different model, but when they release new content, which they tend to do sometimes, is it buggy as all ****? Their engine is hugely dated. The graphics are super dated, because the tools they were going to use were all there at launch & they stuck to what works. Delivering new content is probably the easy part. You wonder why OB is such a big deal to people. It's the first impressions on the people that aren't necessarily looking for MW, but just for a game, that everyone who wants this to be a success are concerned about. When will X-Play & EP get on it? What will they say? If the game is never done, then is there ever a launch? If not then OB is the deciding milestone the way I see it (& so do a lot of us). Do what you like for OB, it is yours after all. A lot of us here just think part of it is ours too & we're worried about it. I just hope we won't be here in some months time sayin' "atoadaso". ;)

Edited by Freeride Forever, 26 October 2012 - 11:40 PM.


#62 Ravensol

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Posted 26 October 2012 - 08:07 PM

why does everyone keep saying open beta that is such a bs term it is game release if any joe smith can download and play. So your opening the door to what is all the hype this game has gotten to the public. The public shows up and there first impression is wth is this wow you would have thought they'd have fixed this or that. Of course this will do a mix of things. First they say eh it says beta so they are still working on it i'll come back later. And or they say omg really ya the game play is fun but were is the rest of the game all these years and this is all i get ewww l8rs. Oh then they go on every game review site on the net and flame the heck out of it. PGI has made a game here that has soo much potiental but being even close to full release to the public (sorry "OPEN BETA") not there yet. Just look through the feedback forums and look at the real feedback on the state of the game that will give you a clear picture of what is going on. Oh also look at the whining going on and imagine that all over the net. Dang forgot to mention i really really want to see this be a extremely succesful game I got a bet going and i want to win ;))

Edited by Ravensol, 26 October 2012 - 08:12 PM.


#63 TheFuzzyBunny

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Posted 26 October 2012 - 08:09 PM

Thank You good sir!

#64 Apolyon

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Posted 26 October 2012 - 08:09 PM

Thank you for the insite on your decision reguarding the founders package. I appreciate the willingness to be transparent in your thought process concerning my money.

#65 AvatarofWhat

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Posted 26 October 2012 - 08:09 PM

Thank you for addressing the community Russ.

I would like to start by saying that I appreciate the hard work everyone at PGI has been putting into this game in order to make it a success. On that note I would like to address some of your comments.

Quote

Oh no it can’t be Open Beta because the game still does not have X Feature or Y piece of content, I can’t believe MWO will not said feature or content – I think all of us get caught up in the retail product mentality. Just because MWO is going Open Beta in no way means we are finished making the game or that we will even slowdown in the slightest. We already have nine months of work lined up in front of us and frankly there is no end to the work in sight. We could easily delay Open Beta endlessly to just wait for one more feature or one more piece of content which could easily become a black hole.


I realize that this is an ongoing process. However the problem is not one or two or even five specific features or pieces of content.

Here are some of the current issues with the build off the top of my head, reposted from another thread.

-No item descriptions/stats
-no in-game tutorial,only 1 out of game tutorial thats only 10 min long
-only 4 maps, buggy maps
-few mech chassis(variants are nice but still basically the same mech)
-horrible mech lab implementation(tab system made it worse), buggy mech lab
-netcode fails to properly register fast moving objects(now with no collisions)
-questionable pilot xp system(should be options against grinding different variants of what is essentially still the same mech)
-unbalanced weapons(machine guns? gauss rifles vs. everything else?)
-few weapons/systems(narc?beagle?)
-DHS not working as originally intended
-Horrible match-up system(the single most asked for improvement)
-Only one game mode
-Economy is unbalanced(spend money on MC to buy mechs that you cannot afford to repair)
-crashes to desktop
-random fps drops
-no in-game computer voice(all systems nominal, heat levels critical, outside mission parameters, etc.)
-no music
-not fully implemented in game voice chat system(havent tried this so not 100% sure on this)
-no chat room, no ability to communicate post-match
-no fix to prevent players from quickly grinding for c-bills using a method that I am not even allowed to discuss on the forums(lets just say that its very detrimental to others enjoyment of gameplay)

This is turn bring us to:

Quote



I love MechWarrior and I want the whole world to love it too, but if it goes out too soon that may not happen – This is a great point of passion that we share with you, but there are just limits to what we can do and how long we can hold off on launching the product. But let’s not lose sight of the fact that the core MWO experience is a ton of fun. All of the media previews from PC Gamer to Penny Arcade agree, the core experience is extremely addictive and fun - we already have what most games never end up finding. Now we just need to add more content and more features, that’s great we can do that and will.


Yes I agree that the core MWO experience can be a ton of fun. However the issues I have listed detract from that experience and will turn off casual players from the experience. These are not only issues like "x feature is not implemented" there are still very serious game breaking bugs. How many times will the average player crash to desktop before he just gives up on the game. How many players will stop playing once they realize that the economy does not allow them to repair a mech that he spent 30 dollars on unless he plays a trial mech every other game to make up the c-bill difference? How many new players will be willing to go to the forums just to search for what a specific piece of equipment does? These are not small forgivable issues, and despite this being a move into another stage of beta, this is the first exposure that the game will have to the average consumer. First impressions are the most important, and its how many will think of the game for years to come. The fact that you can spend money on it and there will be no more wipes only reinforces the fact. Reviews will start pouring in, friends will be told to join, and if they are anything like my friends they wont give it the time of the day because atm the game feels less complete then many community developed mods out there.

Open Betas are generally feature complete. This game doesnt even have its memory leak issues solved yet. Despite the solid gameplay at the core, players and reviewers alike will learn what to expect from the open beta. Once they see the current game they will learn to expect very little. Mechwarrior online may seem to the average player like a solid game at first glance... until they realize how little there actually is to do, in between the fps drops and the crashes to desktop and the clunky mechbay.

Previews dont mean much because they dont address the games bugs and lack of implemented features. They judge mostly based on planned features and how well the features that have been implemented work. No one is denying that the game has solid core gameplay but when all the other issues are brought to light come review time, I doubt that the reviewers will be anywhere near as friendly about it.

The argument "but it's still in beta" won't mean much to the average gamer once they realize just how many problems there are with the game. By releasing it to everyone you are giving them their first impression of what MW:O will be like. You need to realize that for open beta is considered by many players to be very close to the final product. If the game had about 1/3rd of the issues presented(not mentioning the ones I haven't thought to include) then yes maybe some of these new casual players could convince themselves that since its just beta these things will be resolved but right now there are too many issues with the game that don't involve features that have not been implemented yet.

Quote

We just can’t ask more of our closed beta testers - The closed beta testers have done an amazing job, but many of you - including many founders - are just plain fatigued at having their data wiped. In fact according to our data we even have 10’s of thousands of Founders that are just waiting for Open Beta to play again so that their play time is not wasted. It is time for us to get into Open Beta and stop the data wipes.


I'm sorry but this seems like a cop out to me. You are saying we are fatigued from getting our data wiped and that's why your moving to open beta? Well how about you stay at closed beta and promise not to data wipe anymore after this next one? It's not like the game will be any more or less complete then it currently is. As for the 10's of thousands of founders, same deal, send them an email, put out an announcement, "come back guys, we are not wiping data anymore." Whether you guys move into open beta or not should have nothing to do with whether your wiping the data. If it's decided that data does not need to be wiped anymore then that's not a good enough reason to go into open beta.

Quote



We can’t effectively test certain things any further with our current community – In many ways we can’t effectively test systems both in back end infrastructure and game systems without both more and different types of players. We need to bring in new non-core players to determine what aspects of MWO interface, etc need to be changed and exactly how they should be changed. We can’t make proper headway in these areas without Open Beta.



Fair enough, but how about you guys fix any number of things from the list above first. It seems to me you guys have your priorities wrong. Even without non-core players many of the issues I have listed can be fixed. Fix the game breaking bugs first, work on appealing to a larger audience later.

On a closing note I would like to add a few things. First of all thank you for recognizing the dedication and loyalty of this community. That simple acknowledgment gave me the fuel I needed to make this post. I know many people out there will flame me for trying to influence PGI in this direction but I do it for no other reason then the fact that I love mechwarrior, I love battletech, and I want you guys to succeed. You appreciate us, so please listen to us. At this very moment there is a thread that has a poll. The poll asks if you think the game is ready for open beta. At this point there is a 72.63 percent majority saying no. http://mwomercs.com/...-for-open-beta/

Please, we closed beta testers represent the more hardcore gamers and if hardcore dedicated mechwarriors like ourselves don't think that this game is all that great at the moment, the casual gamer probably will never even want to touch it.

Once again, thank you PGI for all of your hard work and I hope that no matter what happens MW:O is a huge success.

Sincerely,
AvatarofWhat

#66 Arlen

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Posted 26 October 2012 - 08:13 PM

New things to shoot at???? i'm in ;)

#67 Leeroy Mechkins

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Posted 26 October 2012 - 08:15 PM

Fine, launch the OB.
But HURRY UP WITH THE MATCHMAKING!
You are going to get super-seasoned CB veteran premades wiping out PUG noobs and turning them off the game in droves.

Edited by Leeroy Mechkins, 26 October 2012 - 08:16 PM.


#68 DONTOR

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Posted 26 October 2012 - 08:17 PM

cant wait to get some of my other friends into the game thanks for the update!

#69 ZoomThruPoom

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Posted 26 October 2012 - 08:22 PM

I'm sure refunds are out the window when open beta arrives.

Another reason it can't come fast enough. OB that is.

Edited by ZoomThruPoom, 26 October 2012 - 08:35 PM.


#70 ian davion

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Posted 26 October 2012 - 08:35 PM

So, we get basically double our our MC? The email that was sent out states that we get to keep our MC purchases. Does that mean we should spend our remaining MC before Open Beta?

Edit: Nevermind, found what Paul Inouye said about it. It was a misprint.

Edited by ian davion, 26 October 2012 - 11:05 PM.


#71 ZoomThruPoom

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Posted 26 October 2012 - 08:39 PM

Great job guys.....



#72 scgt1

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Posted 26 October 2012 - 08:40 PM

Never heard of a game going Open Beta before where the devs know there are still problems with the game. Not to mention what about getting the other game types tested out? The whole mech bay seems jacked up right now. I've lost all my mechs several times and had to reset the client. This most recent patch may have addressed somethings but brought about many many other problems. I don't know if the internal testers are just loosing their minds or flat out worn out but it's a bad idea to go OB until the game is fully tested and patched. Then you can add maps, mechs, etc once it goes open beta. The game should be fully working properly before opening it up.

#73 Caboose30

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Posted 26 October 2012 - 08:59 PM

I think it's ready for Open Beta, more or less. I just hope the extra input shows them how to solve the current "real" problems faster. By real problems, I refer to bugs as opposed to lack of content. Things like the extra disconnect between the servers that keep track of where objects are located in game and the desktop game itself that says, even though the entire mech is glowing orange, you haven't actually damaged it yet. So many people that hop on are going to do one of two things. Get a gaussapult, or a Jenner, and go to town because you can either kill things faster than you can be shot at, or when you're shot at you can't be damaged. The maps, extra features, those can be worked out as you go. But I really hope there's a lag fix in the wings.

#74 Faithsfall

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Posted 26 October 2012 - 09:00 PM

We all knew open Beta was coming soon after this last patch, the only thing that put it back was the horrible reception/performance of the game engine update.

At this point I worry for how it's going to be recieved, to many company's use open beta as a marketing tool to hook players with a 99.9% complete product, MWO is not at this lvl.

There has to be faster patch updates for the current bugs waiting 4 weeks for the no armour bug was frankly mind boggling, with also faster content pushout Mechs/maps etc.

With the current revenue seeming just to harsh even with founders bonus money is down to a trickle and as others have mentioned new players paying for a mech they can't upkeep will get tiresome quick.

The other thing that seems odd is us going into OB (i know i know it's beta but this is going to be perceived as a launch) without the shop up and running, camo /more hero mechs even mech only mc purchases etc this more than anything is going to be your cash cow, not the premium time so why isn't even basic skins etc already implimented.

Open beta had to happen let's just hope that it's not to soon.

#75 Mythus

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Posted 26 October 2012 - 09:09 PM

With luck this will be smooth and uneventful.

#76 AvatarofWhat

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Posted 26 October 2012 - 09:23 PM

View PostMythus, on 26 October 2012 - 09:09 PM, said:

With luck this will be smooth and uneventful.

yes, uneventful is probably the best we can hope for with this OB

#77 Icarium

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Posted 26 October 2012 - 10:15 PM

Heh... I wake up to read this info and my first thought was:
"Awesome! MWO Open Beta as a birthday present!"
<3 PGI :)


View PostMythus, on 26 October 2012 - 09:09 PM, said:

With luck this will be smooth and uneventful.

Don't even count on that - there will still be people who are going to post topics titled "All my stuff gone after patch! Help!!!111 oneoneone"

#78 MechZ1lla

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Posted 26 October 2012 - 10:33 PM

Well, damn.

So much for messing about with my mech trees some more. THAT part I'm definitely getting "fatigued" with.
Ah well, such is the life in beta testing-you'd think I'd be used to that by now.

#79 PhoenixFire55

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Posted 26 October 2012 - 10:57 PM

FPS bug isn't fixed... memory leak is still here.

#80 Thorward

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Posted 26 October 2012 - 11:01 PM

Good news. But there is 1 more reason for real resentment in game.
Too terrible core2duo game optimization. Unreal to play comfortable.
As my warriors said: no optimization - no game.

Edited by Thorward, 26 October 2012 - 11:03 PM.






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