21 replies to this topic

[DRobert]

Hello. I need a help, because when I launch the game it haven't got any texture. I see just the mechs and the water under me. I have downloaded the game twice. I have windows 7 operation system and 1 reinstalled it about a few days. Please help me.

http://www.kephost.c..._ay7mmv0wcf.jpg

Edited by DRobert, 14 November 2012 - 06:51 AM.

[DRobert]

Please. Somebody help me.

[Tarl Cabot]

Possible corrupted files.

As suggested from another thread,

http://support.micro...l_and_uninstall

use Only the above method to delete MWO and reinstall the game again.

[EternalCore]

Tarl Cabot, on 15 November 2012 - 05:54 PM, said:

Possible corrupted files.

As suggested from another thread,

http://support.micro...l_and_uninstall

use Only the above method to delete MWO and reinstall the game again.

Copying me and my posts eh? Naw I don't mind because it's hard answering every thread by yourself.

Edited by EternalCore, 15 November 2012 - 07:28 PM.

[Tarl Cabot]

hai!!!

After doing a quick review, the path you have been posting takes care of everything solution instead of doing it piecemeal and waiting for a reply back on whether or not a particular suggestion worked, especially with this particular symptom.

[DRobert]

It doesn't work

[Tarl Cabot]

Ok,

1. Set MWO shortcut with Admin privileges (logging into a windows account with Admin priv for Vista+ is not the same. Those OS will need you to provide additional permissions.

2. Set your video card settings to application control, or setup a profile with said settings. Forcing specific settings on has caused issues but generally it has been with the UI interface.

3. With antivirus/internet security programs, set exception for the MWO exe and folder.

4. Re download and install directx 9c.

If you would, post your dxdiag, just the first section, including the video/sound card section.

I would also suggest opening up a support ticket.

[DRobert]

I have directX 11.
Will i have to download again the patches? Because I have downloaded it four times.
Could you write me where can I do these settings? I am not a computer genius

[Tarl Cabot]

The game currently runs on dx 9c only, DX11 has not been enabled yet. Dx10/11 are not backward compatible. Vista+ installations comes with a base dx9c but usually it does not have all of the updated modules installed that dx9c games may need.

And those different directx are installed in their own location, thus do not overwrite each other. The links are provided in the link below, as well as some other instructions.
Crash at Login? This may help!

Lets start with the above items first.

[DRobert]

Where can I download direcx 9c ? When I click on the "Install/Update DirecX" button then I download the dxwebsetup. I click on this programme and it write this:

"An internal sstem error occured.
Please refer to DXError.log and DirectX.log in your Windows folder to determine problem."

[EternalCore]

DRobert, on 16 November 2012 - 11:35 AM, said:

Where can I download direcx 9c ? When I click on the "Install/Update DirecX" button then I download the dxwebsetup. I click on this programme and it write this:

"An internal sstem error occured.
Please refer to DXError.log and DirectX.log in your Windows folder to determine problem."

Download and install/update dx9 from here http://www.microsoft...ails.aspx?id=35

Edited by EternalCore, 16 November 2012 - 02:09 PM.

[DRobert]

It is working Thanks

Edited by DRobert, 16 November 2012 - 11:45 PM.

[Beniled]

Can't install DX9C, says I have a newer or equivalent version as I have DX11

[Tarl Cabot]

Beniled, on 20 November 2012 - 05:50 AM, said:

Can't install DX9C, says I have a newer or equivalent version as I have DX11

http://www.microsoft...ls.aspx?id=8109

Use the off line version.

1. Unpack it to a specific, temp location such as c:\directx9
2. Then in that new folder double click on dxsetup.exe.

[Beniled]

Cool will do in a second, here are screenshots of what I am experiencing...

http://imgur.com/a/ivKu3#0

[EternalCore]

Beniled, on 20 November 2012 - 07:50 AM, said:

Cool will do in a second, here are screenshots of what I am experiencing...

http://imgur.com/a/ivKu3#0

What's your video card?

[iller]

Beniled, on 20 November 2012 - 07:50 AM, said:

Cool will do in a second, here are screenshots of what I am experiencing...

http://imgur.com/a/ivKu3#0

Same Exact issue as this guy... but the manual DX9 Offline reinstall apparently fixed it for me.
Card: Sapphire HD 6790, latest XP compatible Beta Drivers (12.6 or something?) / 6.14.0010.7270 (7/27/2012)
Sys: XP pro SP 3. -- DXdiag now reporting vers: 9.0c (4.09.0000.0904)

I can see the models in the Mech Bay where as I couldn't before manual DX update + reset

[Beniled]

Ok I installed DX9 manually and it still doesn't work, Do I need to reinstall MWO after I install dx9?

[Yakatuus]

DRobert, can you perhaps post what was it that worked for you? I am having the exact same problems. Was it the config files? Or DirectX?

[Yakatuus]

Reinstalled DirectX9, did not fix the problem.

Reinstalled MWO, did fix the problem.

I did it the above way, so no way to tell if just a reinstall would fix. I also used the above Microsoft program to uninstall.