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Frequent Screen Freezes


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#1 Rotaugen

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Posted 21 February 2013 - 09:00 PM

Is anyone else getting frequent game freezes? I'll be in the middle of a round, and the screen freezes. The last sound played keeps repeating and I have to task manager out of the game. It just happened twice in a row and has been frequent since the patch. I run at 60 FPS, so the system itself is not a problem, and I didn't have any problems other than the rare disconnect before this. I opened a ticket and they said it is a "known problem" but there is no idea on how long it will take to fix. The game is basically unplayable until this gets fixed, as I autolose about every second or third game. Just curious to see how many others this happens to.

#2 Tempered

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Posted 21 February 2013 - 09:41 PM

I had those before last patch. After repeated letters to tech support, all they could suggest is that I uninstall and reinstall. If you try this, make sure you uninstall using windows uninstall feature.

#3 Lindonius

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Posted 21 February 2013 - 09:53 PM

Yep it's been happening to me too. Dropped on my second drop since the patch to the new alpine map, screen froze after 30 seconds, haven't dropped on the new map since.

#4 HRR Insanity

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Posted 21 February 2013 - 10:25 PM

View PostRotaugen, on 21 February 2013 - 09:00 PM, said:

Is anyone else getting frequent game freezes? I'll be in the middle of a round, and the screen freezes. The last sound played keeps repeating and I have to task manager out of the game. It just happened twice in a row and has been frequent since the patch. I run at 60 FPS, so the system itself is not a problem, and I didn't have any problems other than the rare disconnect before this. I opened a ticket and they said it is a "known problem" but there is no idea on how long it will take to fix. The game is basically unplayable until this gets fixed, as I autolose about every second or third game. Just curious to see how many others this happens to.


When it happens, you can sometimes alt-tab back to a browser window and back to game... which un-does the freeze. I think it's a sound issue.

#5 Warskull

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Posted 21 February 2013 - 10:37 PM

Go to your mechwarrior online folder and look for user.cfg, open it with a text editor and add this:
"sys_MaxFPS = 60"

Now go into the user folder and you will see "shaders", delete that folder. This should severely reduce crashing. Every time you crash again, go delete the shaders folder.

#6 TopDawg

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Posted 21 February 2013 - 10:41 PM

It's been happening to me a lot. You can post about it in this thread, as have many others: http://mwomercs.com/...k/page__st__120

It's something that was definitely introduced on the Feb. 5th patch. Hopefully they'll fix it soon.

#7 Kahoumono

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Posted 21 February 2013 - 10:48 PM

Happens to me too, computer just freezes. It only happens after 10-15 matchs so I just take it as a sign and stop playing.

#8 Radbane

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Posted 21 February 2013 - 10:58 PM

Another one with this issue here. This since Feb 5th patch. Some days it happens on my 1st match after a freshly booted machine, other days I can play for hours without the error. The result is always one of these:

- I wait 10 seconds or so, and it unfreezes
- I Ctrl-Alt-Del out to start taskmanager, but then Alt-Tab back into the game, and it unfreezes
- I Ctrl-Alt-Del out of the game and see the game proccess unresponsive and have to shut it down
- I Ctrl-Alt-Del out of the game and it crashes with a error massage
- It crashes to desktop within a second without any error message

#9 Rebel Ace Fryslan

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Posted 22 February 2013 - 05:28 AM

View PostWarskull, on 21 February 2013 - 10:37 PM, said:

Go to your mechwarrior online folder and look for user.cfg, open it with a text editor and add this:
"sys_MaxFPS = 60"

Now go into the user folder and you will see "shaders", delete that folder. This should severely reduce crashing. Every time you crash again, go delete the shaders folder.


Where did you get this from.

It helped allot and there is a good performance increase, in my case.

#10 Joseph Mallan

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Posted 22 February 2013 - 05:32 AM

Usually when this happens my ping is over 1,700! :P

#11 Monkey Bone

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Posted 22 February 2013 - 05:40 AM

+1 happens on caustic for me.

#12 Spooky01

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Posted 22 February 2013 - 06:37 AM

I have had the same issue as you since the patch from the 5th Feb. Never had I a problem with this game before. All i get from support its a known issue and reinstall.
If they dont fix then the game is unfit for propose. Why didnt they fix it on the last patch? Why are they still using Direct9 and not 11?
i am getting very frustrated ay letting my unknown team mates down as when they need my firepower or support i get screen freeze. This is crap and needs to be fixed.
There is a known issue why is there no Topic from the DEVs about it?

#13 lithu

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Posted 22 February 2013 - 07:19 AM

It would happen to me constantly until I checked Vsync, which locks my FPS to 60. Haven't locked up since then.

#14 Jonathan Paine

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Posted 22 February 2013 - 08:53 AM

To me the post patch screen freeze happens when I play a trebuchet and see another mech get hit by LRMs. Happened to both me and a team mate at the same time - both playing trebuchets - watching the same Centurion get hit by LRMs.

Trebuchet for the freeze?

#15 Galland

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Posted 22 February 2013 - 08:54 AM

This is really strange and I think it's caused by something specific in a game. I was in a 4-man group and it happened to two of us at the same moment, but the other guys were still OK.

Edited by Galland, 22 February 2013 - 08:55 AM.


#16 hotshot983

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Posted 25 February 2013 - 05:28 AM

i was having the problem occasionally but it got really bad after the feb 19 patch.

I'm no tech guru but i tried setting up an application profile for the MWO Client in catylist control center.

I have an AMD R7850 Black Edition.

I have no idea what it did but i just kept the default settings and haven't had a freeze since.

#17 Havyek

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Posted 25 February 2013 - 05:48 AM

I've only had my screen freeze up once, and it was when I was being hit by 3 missile boats at the same time. Unknown if it was caused by graphics overload (I run on high with 50+ fps) but after tabbing out and back, the game has resumed and I was dead.

#18 Eric darkstar Marr

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Posted 25 February 2013 - 07:32 AM

For me it seems to have no rhyme or reason behind it happens on any map any mech anytime sometime 2-3 times in a row sometimes I can get 20-30 games in.

#19 Felicitatem Parco

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Posted 25 February 2013 - 07:35 AM

Moving this to Patch Feedback... also, there is an Official Thread for game stability here: http://mwomercs.com/...ility-feedback/

I suggest all game stability feedback should be posted there.

#20 TheMadPoet

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Posted 25 February 2013 - 07:36 AM

Since Feb 5th patch I have been getting a lot of stuttering, rubberbanding and mini-freezes. Sure makes it tough to aim. Even disconnected my router and got a new cable modem, and it's a bit better..but still having some issues. I don't experience this on other online games I play, and before Feb 5th, I was smooth as silk most times.





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