53 replies to this topic

[Nooee]

Just had this happen again. Mech is stuck in game and I will have a repair bill and no chance to make it up.

============================ PrepareLevel causticvalley ============================
Initializing default materials...
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/laser_beam_1x4_lop0.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/laser_beam_1x4_lop0.dds]
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/ppc_beam_b.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/ppc_beam_b.dds]
WER: Running CryEngine Exception Handler
WER: Creating Crash Dump
WER: Attempting to load DBGHELP.DLL
WER: DBGHELP.DLL Located
WER: Creating Crash Dump File
WER: Crash Dump File Created writing dump data
Saved dump file to 'user\crashdump.dmp'

[Nooee]

CTD first game I tried to play today.

============================ PrepareLevel causticvalley ============================
Initializing default materials...
[Error] Runaway thread
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/laser_beam_1x4_lop0.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/laser_beam_1x4_lop0.dds]
[Error] Error: CTexMan::ImagePreprocessing: Scaling of 'textures/particles/weapons/ppc_beam_b.dds' compressed texture is dangerous (only single mip) [File=textures/particles/weapons/ppc_beam_b.dds]
WER: Running CryEngine Exception Handler
WER: Creating Crash Dump
WER: Attempting to load DBGHELP.DLL
WER: DBGHELP.DLL Located
WER: Creating Crash Dump File
WER: Crash Dump File Created writing dump data
Saved dump file to 'user\crashdump.dmp'

[Rubberman]

You still get paid on Win/Loss (atleast I have for everyone of these). I noticed i was getting the texture problems on matches I get into and play as well.

Switched to my work laptop as a test to see if it would happen on that as well. It didn't after 1 match, I'll play a few more over the weekend and see what the results are.

My work laptop is better than my desktop, so it might be a better overall experience during these times.
i7-2720qm,
Quadro 1000m (2gb vRam)
8gb Ram
w7 64bit

[R3DRUMx619]

Since the latest patch, i have been CTD on the loading screen of the night frozen city every time.. i get a "cryengine error 128 of 0.." never had this type of problem before and i've been playing since closed beta.

[Nooee]

Submit a support ticket with the following information attached.

What kind of internet connection do you have?
Please describe your network (WiFi, Wired, Router brand/name etc)
What error message are you receiving (if any)?
Attach your DxDiag and most recent log files and crashdump
**Log files: (default location "C:\Games\Piranha Games\MechWarrior Online\LogBackups")
**Crashdump: (default location "C:\Games\Piranha Games\MechWarrior Online\USER\")
What resolution and screen mode(Full Screen/Windowed) are you using in game?

[1ShotPaddy]

How/where do I submit a ticket?

[Nooee]

1ShotPaddy, on 01 December 2012 - 07:18 PM, said:

How/where do I submit a ticket?

Here: support@mwomercs.com

[Ripnfly]

1 out of every 2 games now pgi cmon fix this already

[BLUEWOLF 07]

Same here, 1 outta 8-10 games, crash at black screen, client gone. Different mechs, different maps, different weaps....never had this issue for past 4 months.

[VerdictX]

Just keeping this thread visible.

I'm also frequently crashing to desktop with no error messages since the 11/20 patch - will be submitting a ticket to support.

1 out of 3 crash while loading map. No pattern on maps; I've logged a CTD during map load on all maps.

I've experimented with mech, resolution, visual quality, windowed/full/full window, reinstall, updated drivers.

Any hints/workarounds/tips would be much appreciated. Failing that, reassurance that this is an P1 engineering/dev priority.

-VX

[WarGruf]

Hey guys im not sure what settings etc your running but my pc used to crash every map until i set textures to medium... Strangely everything else is maxed!? Random i know but im thinking its something to do with 64/32 bit windows and memory allocation.
Seems there are less problems running 64 bit windows. So im stuffed for now, bring on dx11!

[Padrone]

Yes, CTD's on map load have become expected now. It's a shame.

[Pando]

I've had 1 CTD in the past 250 games.

Some buddies of mine CTD almost every game. Only map he's been able to launch on was Caustic.

Edited by Pando, 09 December 2012 - 10:30 AM.

[EvilCow]

Note that I only crash on map load, never during actual gameplay.

I haven't found yet the configuration difference among those who ahve this problem and those who never experienced it.

Differences in the system like quad/dual, XP/7, 32/64bits, nvidia/amd seem to not be part of the problem.