8 replies to this topic

[MasterB]

So, I've been looking around for info on this on the forums, and have failed to really find anything as serious as what is happening to me (people claiming they crash 1/10 games). I took a break from MWO for about 3 weeks or so until yesterday. I could play fine in closed beta, as well as the patch right into open beta.

I started it up today, and things went fine for a while, then all the sudden I started crashing most of the time when loading maps (about 75% of the time). It loads the map fully, and instead of loading into game, just crashes straight to desktop without an error. I've tried custom user.cfgs, as well as even reinstalling the entire game, and nothing has made a difference. Keep in mind, I played a TON of games in the past and have never crashed. I haven't reformatted, put any odd software, or changed any hardware out on my computer since then. I'm currently running a 260 card (poor student :<). Is anyone else having this constant crashing issue?

[Watchit]

If your crashing while loading maps, it may be that some files have been corrupted, I think theres a couple threads that deal with going in and replacing the corrupted files.

If your not comfortable with that try reinstalling MWO. Use the method to uninstall process described in step 4 from here: http://mwomercs.com/...-this-may-help/
That's the thread for crash at login, but the uninstall process in step 4 is what you need.

Also, windows defender has been known to cause corruption problems when downloading MWO, so turn that off when you reinstall.

[MasterB]

I already reinstalled the game, and my first load in crashed (as well as my second). I played 4-5 games in a row without crashing since then, and now it's crashing every time again. I don't run windows defender or anything like that, I keep my background processes bare bones on this computer. Thanks for the reply though.

[MasterB]

Also I should note, here is the info in my dmp file.


Dump Summary
------------
Dump File: crashdump.dmp : C:\mwo\crashdump.dmp
Last Write Time: 11/30/2012 4:44:27 PM
Process Name: MWOClient.exe : C:\games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe
Process Architecture: x86
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 6.1.7600
CLR Version(s):

[Watchit]

I'd go ahead an send a support ticket then, with the crash dump, they'd probably be able to help you better than I can.

[Serraphin]

I submitted crash dump files and dxdiag for this issue , which if your interested to know started after nov20th patch, they have no fix yet, i think my first ticket about this was 9 days ago.

Hello mike,

The devs have been updated with your info. As you mentioned, the Nov 20th patch seems to have caused some issue for many users, and they're working on it. They attempted a fix to repair the memory allocation error and a different crash, seems that while it did seem to fix those issues, it caused others.
As far as we've seen so far, there aren't any more crashes actual matches, except for launching into a match and that countdown period.
If you've experienced crashes after the game has started, maybe while in combat, let me know so I can raise that flag.

Thats where we are at the moment 8-)

Edited by Serraphin, 01 December 2012 - 05:25 AM.

[tHe Heretic]

Hi, I have been suffering from the same bug or similar. Which just started happening with the pre-thankgiving patch. I email them about this and after several re-installs and some replaced files(texture.pak), the game still crashed. The gamemaster told me that he will be checking with the devs and that there is no workaround at the moments. So I guess I will be playing a different game for a while longer.

[Watchit]

hmmm, no workaround at the moment... that sucks

[MasterB]

Yeah support ticket basically said I was ******. Hopefully it gets fixed soon.