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Match Launch, Hud Shows, Everything Else Is Black


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#1 Ellis

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Posted 13 December 2012 - 10:47 AM

I played during the closed beta and never had issue, but I just reinstalled the game for the open beta and I am having major graphical issues in battle. After the loading screen my screen goes black, but not blank or completely black. My HUD shows and is completely operational, I can look around a move around I just can't see anything because it is all blacked out. One of my clan mates helped me work around it by altering my video settings, but this appears to have only been a temporary fix as it has returned and won't stop. The workaround we used was completely low video settings except for post processing and AA.

That being said, I have an I7-960, 2 GTX 570s SLI, and a GTX 460 as dedicated physx in my machine all plugged into a G1 Guerrilla mother board. There is no excuse for this problem to be happening, certainly not AFTER it goes from closed beta to open beta and during closed beta there was never any kind of issue, even at maximum graphics settings.

So I am wondering if anyone else is having this problem or knows how to fix it. And before people start spouting off about all the black screen posts I will remind everyone that this isn't the completely black or blank screen I keep seeing. All the other posts I read were completely blank and/or their mech couldn't do anything at all. I can still use my mech, walk around, shoot, use my minimap, bring up the players list etc. I just can't see, the entire portion of the screen that should show the environment and other mechs is blank EXCEPT for icons for friendlies and enemies, which as soon as they pop up once begin to replicate as the mech moves so my screen is filled with a million icons and a black background.

They call this open beta now but I feel a lot more like I'm playing an alpha release....

One more thing, I have tried alt-enter, alt-tab, rebooting game and computer as well as several clean reinstallations of the game. My graphics drivers are all up to date as well and everything in my nvidia control panel is good.

Edited by Ellis, 13 December 2012 - 10:48 AM.


#2 StainlessSR

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Posted 13 December 2012 - 02:39 PM

The hud is done in flash, so it is the graphical portion of the engine that is not rendering correctly. Have you deleted your shader cache folder? This will force the remaking of the files and may fix your problem. Other than that I have no idea unless you have not played since just before the engine update. SLI isn't implemented yet so that may be the problem (a player in the unit I am in had problems till he forced it to just one card) have you tried this? That is all I can think of at the moment.

#3 Ellis

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Posted 13 December 2012 - 05:34 PM

Disabling SLI in the Nvidia control panel seems to work. For anyone else with this problem please note you have to disable the SLI setting overall, not just specific to the application. Thanks for the suggestion/solution.

#4 StainlessSR

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Posted 13 December 2012 - 06:41 PM

No problem glad I could help.





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