11 replies to this topic

[Nextokkin]

Hey guys im just gonna post this email i sent in about some of the things ive noticed about this game that the dev team seem to have no interest in fixing atm...

Me:

Come on now guys you know better then this....im sure you have made other games before maybe some ppl on your staff havent but the leaders in your core group have they know better. Ive been testing games scince 02 you name the game and ive tested it (online games) If any of the other game industries ever had the problem where ppl could not even load a map to play a simple game it would have been fixed that night. You guys are gonna lose a huge playerbase of ppl if you do not get this sorted out very soon....screw holidays whats more important make a name or career for yourselves or taking a month long vacation on pretty much loaned money from the gamers to help fund getting this game up and going. Never in my 11 years of testing games have i come across such a crappy open beta you guys shoulda waited if you were ready to start fixing stuff to make the game playable....

sincerely
concerned gamer....


Response:

Hello,

Your feedback and suggestions are appreciated! However to better reach the developers with your ideas and suggestions, please post here: http://mwomercs.com/...35-suggestions/

Please be aware that even though the devs do read the forums and especially the suggestions one, they rarely reply to any thread so they can concentrate on actually building the game. Also, the community representatives read all forum posts and compile then send to the devs the most relevant and constructive feedback on a weekly basis.

As one can imagine, if the devs start responding to everything, it would become a never-ending back and forth, and game development itself would suffer because of this.


Best Regards,
Justin Xyang
GameMaster
MechWarrior® Online™

Me:

Ok, idk where your getting the replying thing im not asking anyone of your devs or your team to reply to a thing im more concerned with your eyes and ears...can you see or hear what im trying to tell you? lol There is a HUGE flaw in the game right now and no one seems to be doing anything about it....crashing crashing 10 games in a row then only be able to play once every 5-10 games is rediculous...i was give you guys the benefit of the doubt. This game is GREAT you guys just need to focus on the game crashing constently when you try to join a match....not on content. What good is new content when the content you have right now no one can play? lol just food for though if you have an intentions on making this game anywhere need what it could be.

Ok this is as far as its gone atm but to me it sounds like they have no interest in keep their gaming community. Whether ppl see that this is or not if you cant play the game...how can we test it? lol or how are we supose to give ANY feedback on the game??

Edited by Nextokkin, 06 December 2012 - 03:33 PM.

[focuspark]

given that MWO almost never crashes on me, I have a feeling it might be specific to you system.

you should post a dxdiag. if you've been testing games for 10 years, then you should know this is the first step to a proper report

[IceSerpent]

Nextokkin, on 06 December 2012 - 03:29 PM, said:

If any of the other game industries ever had the problem where ppl could not even load a map to play a simple game it would have been fixed that night.

Frankly, this part tells me that you have no idea what you are talking about...and I mean no clue whatsoever. Fixing bugs is a tricky process and may take a few hours or may take a few weeks - you never know.

[tuokaerf]

I've been experiencing the crashes on one of my systems but not another, so something's telling me that it may be hardware/driver related or something in MWO isn't playing nice with certain systems. It may be more helpful to send in the crashlogs and a DXDiag and maybe they can find the cause.

[Martin Gray]

I have probably played at least 200 games with Mechwarrior Online. I have had less than 4 problems connecting in all the games I have played.

[Icedpyre]

Well I know there's no support(last time I checked) for Intel onboard video chips. I don't know if that effects either of the people experiencing crashes or not. I know I can't play on my laptop for this reason alone(all specs meet min. requirements). Other than that though, I haven't had any major problems with crashing in months.

[Roughneck45]

"Trust me guys, ive been testing since 02"

Stopped reading after that.

[pjnt]

OP, if you really wanted to get their attention by writing them an email I would start by using a spell checker. Looking at the above I predict it might take you some time to grind through that mess, but the presentation to the developers would certainly increase the probability they read it.

As for the content, read the forums. They are rife with all you have said, some started by me, where many are frustrated with the current state of affairs. PGI are looking for new staff and to me that says they want to fix it. This never should have gone open beta (aka release) in this horrid state, but here we are. Patience is needed by the bucket load.

[Syllogy]

-1 to the OP.

If you've been testing for 10 years, you'd know better.

Liar, Troll, or Derp.

Pick one, have a coke and a smile, and shut up.

[Jadel Blade]

Lol Im surprised that even replied to you at all.

Dear PGI, My crappy pc that I have been testing games on for 10 years crashes all the time. Why dont you fix it for me.


Im dont know why they dont fix some of the bugs more quickly but the one you described is all on you.

[Roaxis Stalomainis]

Well, I will admit, you didn't get a desirable response from PGI because of how you behaved in your message. When I contact PGI at least I use proper grammar and format while writing to them (if possible). However, you're merely trolling. You are an "Open Beta" tester, you were never a part of the "Closed Beta" like several other players including myself were. In the message that you wrote it sounded like Open Beta was supposed to be a finished product that didn't need any fine tuning.

Well good sir, you are wrong in several ways. The maps and ingame elements are going to have a lot of bugs and glitches as new content is released. Sure, the netcode could use a good patch or two, but at least Jenners don't lag anyomre when you are locked in combat with them. Actually, I have a report that I need to submit regarding the last two missions. To be honest I found out that you were lying in your message. I know that other players have picked this out and voiced it, but I really don't care to be quite honest.
In short? If you have a childish grudge because a game isn't finished then take it elsewhere. I have not had a single problem with PGI customer support. They're not helping you because you are not doing your job by filling out a proper form with a sense of direction other than random, semi-focused rants and flames. Have a good day, please remember to readt

[Utilyan]

Nextokkin, on 06 December 2012 - 03:29 PM, said:

....screw holidays whats more important make a name or career for yourselves or taking a month long vacation on pretty much loaned money from the gamers

Now I know you might be pretty young and these things seem very important.........but when you get older you'll understand this:


MONTH LONG!!!!!!
FARKIN PARTY!!!!!!!

Devs take me with you!!!!! lets go to vegas!!!!!!!

MONTH LONG BABY!!!!! IM IN!!!!!!! We can get girls....... and when we toast the shots.........ALPHA STRIKE!!

It will be like The Hangover part III. The devs of doom!

Month Long!!!!!!! look we gonna have the theme music to our MONTH LONG VACATION.