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Ctd ..why So Hard To Fix?


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#1 STR4NG3R

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Posted 08 December 2012 - 11:15 PM

============================
Initializing default materials...
======== mechlab is loaded in 18.8 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.7 sec
Game rules class: Assault
Level frozencity does not support Assault gamerules.
============================ PrepareLevel frozencity ============================
Initializing default materials...
WER: Running CryEngine Exception Handler
WER: Creating Crash Dump
WER: Attempting to load DBGHELP.DLL
WER: DBGHELP.DLL Located
WER: Creating Crash Dump File

maybe dx11 will solve alot of this ...crosssing my fingers and toes

and boom here it is again

Initializing default materials...
======== mechlab is loaded in 8.6 sec ========
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.7 sec
Game rules class: Assault
Level frozencity_night does not support Assault gamerules.
============================ PrepareLevel frozencity_night ============================
Initializing default materials...
WER: Running CryEngine Exception Handler
WER: Creating Crash Dump
WER: Attempting to load DBGHELP.DLL
WER: DBGHELP.DLL Located
WER: Creating Crash Dump File
WER: Crash Dump File Created writing dump data
Saved dump file to 'user\crashdump.dmp'

Edited by STR4NG3R, 09 December 2012 - 05:14 AM.


#2 Socket7

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Posted 08 December 2012 - 11:17 PM

I haven't had any CTD's at all since the last patch, even with FRAPS running.

Uninstall and Reinstall seems to be the best course of action for repeated CTD's unless you've got it only on a specific map.

There might be info in Player Support. Have you looked there? Are you on the latest video card drivers? Windows updates?

Edited by Socket7, 08 December 2012 - 11:18 PM.


#3 El Penguin

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Posted 08 December 2012 - 11:46 PM

View PostSocket7, on 08 December 2012 - 11:17 PM, said:

I haven't had any CTD's at all since the last patch, even with FRAPS running.

Uninstall and Reinstall seems to be the best course of action for repeated CTD's unless you've got it only on a specific map.

There might be info in Player Support. Have you looked there? Are you on the latest video card drivers? Windows updates?


Reinstalling doesn't work. Atleast for me and a few others it doesn't. Still waiting for a fix as well.

#4 MorsMortis

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Posted 09 December 2012 - 12:07 AM

Now I don't know if this is just coincidence but my game only ever crashes to desktop when in my atlas.......sounds ridiculous I know but it's the truth, I will use my both my atlas, crash both times chose my hunchie works fine, back to atlas and crash, choose my cat, you get the picture.

Surely this isn't having any effect but very strange. Still unbelievably annoying to drop.

#5 Snib

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Posted 09 December 2012 - 04:10 AM

View PostMorsMortis, on 09 December 2012 - 12:07 AM, said:

Now I don't know if this is just coincidence but my game only ever crashes to desktop when in my atlas.......sounds ridiculous I know but it's the truth, I will use my both my atlas, crash both times chose my hunchie works fine, back to atlas and crash, choose my cat, you get the picture.

Surely this isn't having any effect but very strange. Still unbelievably annoying to drop.

Well, there are plenty missing or bad resource files, some of those it handles gracefully, others it crashes. If you check your log files you'll find something like this:

Game rules class: Assault
Level forestcolony_snow does not support Assault gamerules.
============================ PrepareLevel forestcolony_snow ============================
Initializing default materials...
[Error] <Flash> Import error: GFxResource 'WeaponIcon' is not exported from movie 'CommonAssets.swf' [Libs/UI/HUD\Common\HUDMain.gfx]
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetName
======== forestcolony_snow is loaded in 12.8 sec ========
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetCount
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetCount
[Error] [UIAction] HUD (0): UIElement does not have object _root.mcMain.mcCurrentLayout.mcSpecHud.SetCount
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
[Error] CryAnimation: no valid character file-format: EngineAssets/Objects/Default.cgf
CGameClientChannel::Release
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.5 sec
sv_gamerules = mechlab []
============================ Loading level mechlab ============================
Initializing default materials...
======== mechlab is loaded in 3.1 sec ========
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.1 sec
[Error] Runaway thread
[Error] Runaway thread
System Shutdown
[Error] Runaway thread
DXInput Shutdown


That log isn't even from a crash, it's just the last game I played. They basically just have to improve their build quality massively.

#6 STR4NG3R

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Posted 09 December 2012 - 05:27 AM

View PostSocket7, on 08 December 2012 - 11:17 PM, said:

I haven't had any CTD's at all since the last patch, even with FRAPS running.

Uninstall and Reinstall seems to be the best course of action for repeated CTD's unless you've got it only on a specific map.

There might be info in Player Support. Have you looked there? Are you on the latest video card drivers? Windows updates?


View PostSocket7, on 08 December 2012 - 11:17 PM, said:

I haven't had any CTD's at all since the last patch, even with FRAPS running.

Uninstall and Reinstall seems to be the best course of action for repeated CTD's unless you've got it only on a specific map.

There might be info in Player Support. Have you looked there? Are you on the latest video card drivers? Windows updates?

I'm running a fresh install of window7 x64 with the latest of everything and only this game installed and fraps..this has happened on all maps at one time or another ..I'm really starting to wonder if they know how to use the cryengine..maybe they should have gone with the unreal3 engine instead or talked with the makers of battlefield3 or crysis2 as they were built with cryengine3 and worked fantastic..just sayin..not trying to offend or belittle anyone but come on guys you can do better than this!!
this game should ROCK by now

#7 Socket7

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Posted 09 December 2012 - 07:29 AM

Try turning off FRAPS.

I only use a hunchback and occasionally trial mechs, and I never have problems. I rarely see Atlas's go AFK or disconnect in a game either.

Truth be told, most games spew debug logs like the one posted. It's not proof of poor build quality, though some of it may be a result of the current lack of optimization in the game due to the codebase being in active development.

You're not doing something stupid like using beta video card drivers right? I've seen more the one person do that and encounter problems.

How are your videocard and processor temps? Overheating could cause problems as well.

The fact that the game is almost entirely stable in terms of CTD's for me leads me to think that it is something to do with your specific configuration. Whether or not the game should be capable of handling your specific configuration gracefully is another matter, but it does mean you can try changing things on your end to improve stability until more bug fixes and optimizations come online.

I think the move to DX11 will make a lot of people very happy. It's coming soon.

#8 sycocys

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Posted 09 December 2012 - 10:31 AM

Just out of curiosity - how many people with this problem are running Win7?

Asking because I ran into a crazy error in ableton live which it was trying to link to temporary preference file that the path didn't exist. Leads me to believe that Win7 with it's awesome admin/user/public may have some share of the blame. It may simply be windows misplacing temp files on you and the engine has no idea where to look.

#9 Blackfang

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Posted 09 December 2012 - 10:34 AM

View PostSTR4NG3R, on 09 December 2012 - 05:27 AM, said:

maybe they should have gone with the unreal3 engine instead or talked with the makers of battlefield3 or crysis2 as they were built with cryengine3 and worked fantastic..just sayin..not trying to offend or belittle anyone but come on guys you can do better than this!!
this game should ROCK by now

Actually Battlefield3 was created using the frostbite2 engine, and Crysis 2 was built in with the CryENGINE3 and by Crytek so you'd expect the two to work flawlessly together. Now trying to take CryENGINE3 and engineer it for a completely different game...phew...there's a big task at hand, which PGI are now finding out for themselves. However they're working in conjunction with Crytek to get the best out of the Engine (as it would be great advertising for Cryteks engine to have an uber Mechwarrior game using their engine) and I have complete faith that they'll weed out all the little issues we're currently seeing, it's just going to take time as PGI don't have the man power that someone like DiCE might for the likes of Battlefield 3 or Crytek and Crysis 2

#10 Socket7

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Posted 09 December 2012 - 11:26 AM

View Postsycocys, on 09 December 2012 - 10:31 AM, said:

Just out of curiosity - how many people with this problem are running Win7?

Asking because I ran into a crazy error in ableton live which it was trying to link to temporary preference file that the path didn't exist. Leads me to believe that Win7 with it's awesome admin/user/public may have some share of the blame. It may simply be windows misplacing temp files on you and the engine has no idea where to look.


Win 7 64 bit. the game by default installs to
C:\games\pirahna games\Mechwarrior Online\

 


All the temp files are in that folder, as specified in the system.cfg with this line
-- Store the shader cache in local Game directory instead of User folder (MyDocuments\MyGames)
r_ShadersUserFolder=1


That line alone should prevent issues with administrator rights and whatever windows calls their substitute for symlinks

Edited by Socket7, 09 December 2012 - 11:26 AM.


#11 sycocys

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Posted 09 December 2012 - 12:04 PM

It should, but what I'm saying is window7 runs with 3 separate instances of all the user stuff even if you primary account is the admin. and occasionally it sends the temp stuff to the wrong place, or purges it prematurely for whatever reason.

Could there be a setting in the o/s itself to force it to log temp files in a particular directory? It might not hurt to test it out.

#12 Kaijin

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Posted 09 December 2012 - 01:45 PM

View Postsycocys, on 09 December 2012 - 10:31 AM, said:

Just out of curiosity - how many people with this problem are running Win7?

Asking because I ran into a crazy error in ableton live which it was trying to link to temporary preference file that the path didn't exist. Leads me to believe that Win7 with it's awesome admin/user/public may have some share of the blame. It may simply be windows misplacing temp files on you and the engine has no idea where to look.


I am experiencing this issue and am running Win7 Home 64bit

#13 sycocys

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Posted 09 December 2012 - 02:04 PM

here is a general guide to the tweaking I have done to my unit (though being a laptop I've done a few other things on the audio end). Probably can ignore 2 and 6 unless your using an off board audio unit like me (although it might help if you have a dedicated soundcard).

-edit forgot the link: http://blog.dubspot....sic-production/
Things people often overlook, I find - updating your bios, wireless/network drivers, sound drivers, usb/ps2 drivers - which are all things that can cause weird latency issues within the windows platform and sometimes crazy priority processing issues as well.

Sometime you'll even find that you need to actually roll drivers back because they clash with new versions of other drivers. Windows is goofy that way.

-- I'm still looking into a way to set win7 to only temp file on current user instead of admin/public, I honestly think this might be a contributing factor in the random black screens at least for me. I only see them one in about 200 or so matches which is roughly the same amount of time between the ableton bug. I know the game says to only put it in the specific folder, but windows reads that there are 3 instances of it, and not all have equal rights.

Edited by sycocys, 09 December 2012 - 02:06 PM.


#14 Bayamon

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Posted 09 December 2012 - 06:42 PM

View PostMorsMortis, on 09 December 2012 - 12:07 AM, said:

Now I don't know if this is just coincidence but my game only ever crashes to desktop when in my atlas.......sounds ridiculous I know but it's the truth, I will use my both my atlas, crash both times chose my hunchie works fine, back to atlas and crash, choose my cat, you get the picture.

Surely this isn't having any effect but very strange. Still unbelievably annoying to drop.


Might be something.

Im running Win7 64bit.
Completely untweaked and my HDD is acting up sometimes.
In fact, my system is so borked right now due to me using some rather questionable software (not going into details here but lets say im downloading "stuff" that makes other "downloaded stuff" "work"...the regular shady things you all "heard of") that if this was Win95/98 id just format c: and reinstall.
But i cant be arsed to do it with Win7 (it feels so strange nowadays...like simply installing a new program and i dont believe its actually wiping anything)

I have had only one single CTD...EVER..... (about two patches ago).
Maybe i was using a mech that is more likely to cause that (maybe trial atlas or jenner ?)
I own Hunchies, Phracts and Ravens..used to own Catapults so these are the ones that i use 99% of the time.


Maybe a statistic about what mechs players use when they lose connection would grant some insight (remove trials of course because those are just cbill farming)

#15 Silver Ghost

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Posted 09 December 2012 - 06:52 PM

Since this last patch, I have had ctd's and server connection lost issues. It has almost made the game unplayable. I keep my drivers up to date, so I'm guessing that isn't the issue since I didn't have any of these issues prior to this last patch, and the drivers had been updated prior to the patch and the game worked fine.

This is definately not ready for prime-time till they get these types of issues fixed.

#16 RSharpe

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Posted 09 December 2012 - 08:27 PM

View PostSilver Ghost, on 09 December 2012 - 06:52 PM, said:

Since this last patch, I have had ctd's and server connection lost issues. It has almost made the game unplayable. I keep my drivers up to date, so I'm guessing that isn't the issue since I didn't have any of these issues prior to this last patch, and the drivers had been updated prior to the patch and the game worked fine.

This is definately not ready for prime-time till they get these types of issues fixed.


Same here. I've been here since closed beta back in July, and this has been the worst it's ever been for me. 90% of my games are CTD. If I haven't crashed, one of my teammates has. There have been very few matches where everyone has made it through without a crash.

The game in unplayable for me right now, and I guess this will be the case for some time as there will be no patch this week.

#17 EnigmaNL

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Posted 10 December 2012 - 02:29 AM

This issue must be very hard to fix, they probably cant even replicate it. I haven't had a single CTD in this game to date, their test PC's probably don't either.

#18 MustrumRidcully

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Posted 10 December 2012 - 03:44 AM

Some bugs are easy to fix, some are hard to fix. It helps knowing where in the application something crashes, but sometimes you still cannot track back to the origin cause, because it happens under conditions you didn't manage to replicate - and there is no way to really fix the bug at the point that you know the game will crash - because the game is in a state that will lead to problems anyway, so fixing the bug at that point will at best delay the inevitable...

#19 Snib

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Posted 10 December 2012 - 05:27 AM

View PostMustrumRidcully, on 10 December 2012 - 03:44 AM, said:

Some bugs are easy to fix, some are hard to fix. It helps knowing where in the application something crashes, but sometimes you still cannot track back to the origin cause, because it happens under conditions you didn't manage to replicate - and there is no way to really fix the bug at the point that you know the game will crash - because the game is in a state that will lead to problems anyway, so fixing the bug at that point will at best delay the inevitable...

I'm sure it made sense to you when you wrote it but I read it twice now and have no idea what you are saying. The game is so broken that there's no point trying to fix it?

#20 MustrumRidcully

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Posted 10 December 2012 - 05:45 AM

View PostSnib, on 10 December 2012 - 05:27 AM, said:

I'm sure it made sense to you when you wrote it but I read it twice now and have no idea what you are saying. The game is so broken that there's no point trying to fix it?

No, just that sometimes it is hard to replicate a bug so you can really fix it, and so it will take a lot of time to fix something, regardless of annoying or severe the bug is and regardless of how high you prioritize it.





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