12 replies to this topic

[Hunter0000]

I've encountered a pretty serious issue that's preventing the client from coming up at all. This problem persists through reboot and re-install.

The patcher starts normally, but when I hit play, it minimizes (but does not close). Looking at task manager, the client process has started, but for lack of a more detailed explanation is not doing anything. If a un-minimize the patcher and hit play again I get a 'you can only run one instance etc...' message (which makes sense given the process has indeed started, even if its not doing anything).

This problem has appeared suddenly on a machine that has otherwise been running the game fine for several weeks.

Some basic specs in case its helpful to anyone:
Win 7 64bit
GeForce 670M (latest drivers)
i7-2670QM

Given the persistence through re-install, I'm guessing this might be being caused by some bad state sitting either in registry, or something else the uninstaller is not cleaning up properly. Anyone encountered something similar?

[Motarr]

Try to run it as Administrator (right mouse button). That worked for me. At least with Windows 8.

[Furo]

Same Problem here, already running as Admin, the Task is Running.

Win 7 64bit
GF 560
Quad Intel, nothing overclocked, Nothing changed since last MWO-Patch.

[Hunter0000]

As useless as this sounds... I tried it again several hours later after making no changes and it worked no problem. Wish I could be of more help to others.

[siLve00]

just for the ppl who are interested..

if you start with "bootstrapSentinel" ( games / PG / MW / Bin32 ) sometimes it works.
just noticed it some days ago...

i can give you my list what i did try and what didnt help at all :

- reinstall MW:O
- closed everything besides MW:O ( including processes like all the crap what starts with win7 and isnt in use )
- deleted all my anti virus programs
- removed all firewalls
- gave MW:O exclusive access at my router
- reinstalled all my drivers ( see below i did even reinstall win 7 )
- started it with my admin win7 account ( it starts with admin rights at my normal account )
- reinstall win7 again
- tried just to install MW:O ( nothing else just that ... since its my gamer pc it wasnt that hard )
- installed WinXP .. 3 normal games after closing MW:O i couldnt start it again .. ( rofl )
- delted cache cookies everything you can imagine
- tried to play MW:O in another network ( my neighbours WLAN .. since i know his PW.. that were the last thing i could do.. i didnt believe it will work.. but i wanted to try it )

my rig :

amd 965 oe
ati 5870 oe
8 gig ram
ssd + normal
win 7 64 bit / 32 bit WinXP ( since i tried that too )

on my gaming laptop MW:O is running totaly normal :

i7
ati 5870x2
16gig ram
ssd
win 7 64 bit

so its almost the same hardware ( except for the cpu and double graphiccard ) ... and since that problem came out of nowhere i wont believe its my hardware at all.

have fun finding a solution...
if iam in the mood i play on my laptop... but i think that wont happen that much... iam realy done with PGI since they care a ******* **** !

edit : happy christmas / xmas to all and your fams

Edited by siLve00, 25 December 2012 - 01:51 PM.

[Greiva]

I am having the same problem. It worked fine a few hours ago, now the patcher starts and just stalls, never get to the screen to continue by pressing play.

I tried rebooting several times and nothing seems to work. Again, it worked fine a few hours ago, now it wont work at all and nothing has changed on my system.

[Gravity8595]

-- UPDATE FIXED --
To fix this problem I deleted my PatcherLogs folder and reran the executable (had to stop the patcher task first).

It recreated the folder and it works flawlessly.

Sorry.

1. Go here : C:\Games\Piranha Games\MechWarrior Online\Bin32
2. Delete the PatcherLogs Folder
3. Run the MechWarriorOnline.exe

If it tells you a patcher is already running, go to task manager and kill the MWOPatcher.exe*32. process and try running the game again.

-----------------------------------



Same thing here. Played last night and closed normally, now tonight I run the program and get the very short splash screen and then nothing. No icon in tray or window. But if you go to the Task Manager there is a MWOPatcher.exe*32.

Windows 7 x64
GeForce GTX 660

-- Update --
bootstrap_patcher_log.txt shows it being up to date.


12/26/2012 7:19:18 PM - main - Config file: C:\Games\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
12/26/2012 7:19:18 PM - main - Setting null proxy to False
12/26/2012 7:19:18 PM - main - Local patcher version: 15
12/26/2012 7:19:18 PM - main - Checking patch inventory.
12/26/2012 7:19:18 PM - main - Connecting...
12/26/2012 7:19:18 PM - main - Connecting for maintenance check.
12/26/2012 7:19:20 PM - main - Fetching patch inventory data..
12/26/2012 7:19:20 PM - main - Remote patcher version: 15
12/26/2012 7:19:20 PM - main - Already up-to-date

Edited by Gravity8595, 26 December 2012 - 06:21 PM.

[siLve00]

Gravity8595, on 26 December 2012 - 05:18 PM, said:

-- UPDATE FIXED --
To fix this problem I deleted my PatcherLogs folder and reran the executable (had to stop the patcher task first).

It recreated the folder and it works flawlessly.

-----------------------------------

so.. step at a step

- go to Bin32
- delete PatcherLogs folder ( the whole folder includes 39 files 1 folder )
- run MWOClient.exe

= fix ?


*edit .. just type in your post... so ppl will see what to do .. and i will edit mine*

Edited by siLve00, 26 December 2012 - 06:04 PM.

[Flocus]

The procedure above did not work for me but I tried something different which might have helped, at least I could start mwo again and patcher.exe did not stall:

rename (or delete if you have courage ;-) the folder
C:\Games\Piranha Games\MechWarrior Online\USER\Shaders\Cache

I will update this post when I have made further experiences with this try.

Edited by Flocus, 03 January 2013 - 11:50 AM.

[Flocus]

My attempt from above does not solve the problem. Luckily this bug does not occur very often but I have no clue how a workaround might look like ... :-(

[Flocus]

It is so anoying!!! From time to time it take 10 - 20 tries to start the game. I'm really sick of it!!!!!!!!!!!!!!!!!!!!!!!!!

[kapinga]

i am experiencing this same problem i even uninstalled and reinstalled, no help . deleted log files still no help wtf?

[kapinga]

im still having this problem even got kicked to mech lab after a loading river city night screen but mostly its just a black screen after loading , etc.