I went through the Patch Notes and PatchER Feedback forums, and saw no place to tell anyone that since today's tiny patch, I can't get through a match without game crashing. Where do I go to report things of this nature? PS, I've got latest drivers, and appreciate this isn't the forum to bring the issue, but only seeking to redirect it. Thanks in advance.
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Where Do I Report Lockups Since 6/21 Patch?
Started by Giant Bob, Jun 21 2013 07:14 PM
2 replies to this topic
#2
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- The Guide
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Welcoming Committee
Posted 21 June 2013 - 07:32 PM
Same as the current patch. The hotfix is still technically a part of 1.2.227.
#3
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- The Messenger
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Posted 21 June 2013 - 10:50 PM
Giant Bob, on 21 June 2013 - 07:14 PM, said:
I went through the Patch Notes and PatchER Feedback forums, and saw no place to tell anyone that since today's tiny patch, I can't get through a match without game crashing. Where do I go to report things of this nature? PS, I've got latest drivers, and appreciate this isn't the forum to bring the issue, but only seeking to redirect it. Thanks in advance.
Send your report to support@mwomercs.com
Notify them of your problem and of any reproduction steps you have to duplicate the error. They will contact you by e-mail usually the next day and they may have some instructions for you to follow or some questions for you to answer. This is by far the most effective way to help them narrow down bugs and help clean up the game.
They may request you to download a program that scans the game files to check for corruption. If the game files are corrupted, they may ask you to try reinstalling the game after you supply them with what they might need and to see if that might remedy the problem.
Happy beta testing, tester!
Here's to a smooth future!
Edited by MoonUnitBeta, 21 June 2013 - 10:52 PM.
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