8 replies to this topic

[Jack P00ts]

For the last 2 days, when i try to start the game i get this erreor message about my video card not being supported.. When i select igore, the game just fails to start and crashes.

I have been using this card for the past 6 weeks with no problem, its a 7850 msi card, 2gb gddr5

Need help fixing this.

I recently uninstalled a bunch of nvidia stuff from my previous video card, because it kept starting up with windows, and i asssumed it was worthless and consuming system resources. Also tried experimenting with overclocking recently, and didn't like the results, so i returned crad settings to normal. Other than that i have no clues as to why this might be happening.

Any help is very much appreciated.

[Goose]

http://www.guru3d.co...r_download.html

http://www.guru3d.co...r_download.html

[Jack P00ts]

So goose, are you telling me that I need to use this gpu uninstaller?

What for? To try to remove artifacts from the old nvidia card? or to remove and reinstall my ati drivers, or what?

[Goose]

Er; Yeah: Reinstall your driver, or a newer one, using DDU.

And "DDU" always involved SAFE MODE.

[Jack P00ts]

ok, ill give it a shot in the next 30 mins, and post back here with results

[Napoleon_Blownapart]

amd cards get screwy when there are traces of old drivers,i have also had game patches worsen video performance. i am running year old drivers to run the game stable.
amd does have a cleanup utility

[9erRed]

Greetings,

Did you happen to accidently uninstall any DX files with the NVidia driver stuff?

Here's the Ms download site:
http://www.microsoft...ails.aspx?id=35

- When you check your system, device manager, does it show the card?
- If yes, do the properties show it working correctly?

Obviously something from the NVidia drivers uninstall was required for you card to function correctly, the latest drivers run support for C++, so you may have uninstalled more that you wanted.
Download for C++ 2010:
http://www.microsoft...s.aspx?id=14632
And the SP1 update:
http://www.microsoft...s.aspx?id=13523

These are both 64bit installs.

Good luck,
All game files may be changed with the new install on the 4 Feb, as files and locations will be altered.

9erRed

[Project Chaos]

As everyone is saying, it is most likely a driver issue. Are you running the latest drivers on your 7850? Or perhaps did you accidentally delete parts of your DirectX? Or perhaps you could have traces of your old Nvidia card.

Try each one at a time, for example:
-Update your 7850 to the latest drivers, attempt to play MWO, if it doesn't work, continue to next step
-make sure you didn't delete any files by accident that you needed.

Listen to 9erRed, he knows what he's talking about.

[Tarl Cabot]

And... reinstall motherboard/chipset drivers.

Before you do this, bring up your dxdiag (winkey +R, type in dxdiag). Does the directx features say they are enabled/disabled?

Having the chipset drivers be screwy, the video card will run in 2D mode but not directx 3D mode, thus giving that message that it is not supported cause the system is not able to read it as a fully functioning ATI 7850.