23 replies to this topic

[Rezalas]

I have also ran the executable through visual studio's debugger, and
received the following error information from the JIT Debugger:[color=#2B2E2F]
Unhandled exception at 0x37E4A6B3 in MWOClient.exe: 0xC0000005: Access
violation writing location 0x00000000[/color]
[color=#2B2E2F]
Module info:
Version 3,4,1,4418
Original location: C:\Games\Piranha Games\MechWarrior
Online\Bin32\MWOClient.exe[/color]
[color=#2B2E2F]

Now, because I don't have the source code I can't exactly debug too far
into the problem, but within the disassembly code the error is happening at
the below location:[/color]
[color=#2B2E2F]

37E4A6B3 mov dword ptr [eax],1[/color]

[Raider 1]

I wish we could get some sort of responce on what this error might be or if there is a fix in the works. I'm getting the issue like every three matches now and its really rather annoying.

[Thanatos1973]

This started happening after the last patch. the launcher loads, I hit PLAY, and... crash. I ran the Repair Tool, and it does the same thing.

Description
Faulting Application Path: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 5203daee
Fault Module Name: StackHash_ba63
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 76ec0bd2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: ba63
Additional Information 2: ba63ca3652d33a4a52b1606e5c006cbe
Additional Information 3: 6fbf
Additional Information 4: 6fbf76abd23f6b0b04e58ca82b1e0459

Here is a copy of the log file:

BackupNameAttachment=" Build(4418) 14 Aug 13 (10 26 48)" -- used by backup system
Log Started at 08/14/13 10:26:48
Running 32 bit version
Executable: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe
FileVersion: 3.4.1.4418
ProductVersion: 3.4.1.4418
Using STLport C++ Standard Library implementation
Added MOD directory <engine> to CryPak
Executable Command Line: "C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe" flowthru

Total number of logical processors: 4
Number of available logical processors: 4
Total number of system cores: 2
Number of cores available to process: 2

Processor 0:
CPU: AuthenticAMD 
Family: 15, Model: 3, Stepping: 1
FPU: On-Chip
CPU Speed (estimated): 4.0 MHz
MMX: present
SSE: present
3DNow!: not present
Serial number not present or disabled

Processor 1:
CPU: AuthenticAMD 
Family: 15, Model: 3, Stepping: 1
FPU: On-Chip
CPU Speed (estimated): 4.0 MHz
MMX: present
SSE: present
3DNow!: not present
Serial number not present or disabled

[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
Windows 7 64 bit SP 1 (build 6.1.7601)
System language: English
Windows Directory: "C:\Windows"
Prerequisites...
* Installation of KB940105 hotfix required: no! (either not needed or already installed)
Local time is 10:26:49 08/14/13, system running for 2414 minutes
7376MB physical memory installed, 4500MB available, 4095MB virtual memory installed, 38 percent of memory in use
PageFile usage: 28MB, Working Set: 19MB, Peak PageFile usage: 28MB,
Current display mode is 1600x900x32, (Unknown graphics card)

Edited by Gangrel, 14 August 2013 - 05:58 PM.

[Thanatos1973]

And here is the CPU-Z report:

CPU-Z TXT Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

CPU-Z version 1.65.1.x64

Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 4

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1
-- Core 2
-- Thread 0 2
-- Core 3
-- Thread 0 3

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
HPET timer 14.318 MHz
Perf timer 4.004 MHz
Sys timer 1.000 KHz
BCLK timer 8196203.50 MHz


Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 4 (max 4)
Number of threads 4 (max 4)
Name AMD A10-6800K
Codename Richland
Specification AMD A10-6800K APU with Radeon™ HD Graphics
Package Socket FM2 (904)
CPUID F.3.1
Extended CPUID 15.13
Core Stepping RL-A1
Technology 32 nm
TDP Limit 100 Watts
Core Speed 4299.8 MHz
Multiplier x Bus Speed 43.0 x 100.0 MHz
Stock frequency 4100 MHz
Instructions sets MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, x86-64, AMD-V, AES, AVX, XOP, FMA3, FMA4
L1 Data cache 4 x 16 KBytes, 4-way set associative, 64-byte line size
L1 Instruction cache 2 x 64 KBytes, 2-way set associative, 64-byte line size
L2 cache 2 x 2048 KBytes, 16-way set associative, 64-byte line size
FID/VID Control yes
Min FID 10.0x
# of P-States 8
P-State FID 0x1C - VID 0x18 - IDD 19 (22.00x - 1.400 V)
P-State FID 0x1B - VID 0x1E - IDD 21 (21.50x - 1.362 V)
P-State FID 0x1A - VID 0x26 - IDD 19 (21.00x - 1.313 V)
P-State FID 0x19 - VID 0x2C - IDD 16 (20.50x - 1.275 V)
P-State FID 0x16 - VID 0x3A - IDD 13 (19.00x - 1.188 V)
P-State FID 0x10 - VID 0x4C - IDD 9 (16.00x - 1.075 V)
P-State FID 0xA - VID 0x5C - IDD 6 (13.00x - 0.975 V)
P-State FID 0x4 - VID 0x6C - IDD 4 (10.00x - 0.875 V)

PStateReg 0x800001B9-0x0000301C
PStateReg 0x800001D5-0x00003C1B
PStateReg 0x800001C2-0x00004C1A
PStateReg 0x8000019D-0x00005819
PStateReg 0x80000181-0x00007416
PStateReg 0x8000015C-0x00009810
PStateReg 0x80000140-0x0000B80A
PStateReg 0x8000012C-0x0040D804

Package Type 0x2
Model 00
String 1 0x0
String 2 0x0
Page 0x0
Base TDP 0 Watts
Boosted P-States 3
Max non-turbo ratio 41.00x
Max turbo ratio 44.00x
TSC 4099.9 MHz
APERF 4277.2 MHz
MPERF 4075.2 MHz


DMI
-------------------------------------------------------------------------

DMI BIOS
vendor American Megatrends Inc.
version V2.1
date 06/05/2013
ROM size 8192 KB

DMI System Information
manufacturer MSI
product MS-7721
version 1.0
serial To be filled by O.E.M.
UUID {00000000-0000-0000-0000-D43D7EB66D06}
SKU To be filled by O.E.M.
family To be filled by O.E.M.

DMI Baseboard
vendor MSI
model FM2-A75MA-E35 (MS-7721)
revision 1.0
serial To be filled by O.E.M.

DMI System Enclosure
manufacturer MSI
chassis type Desktop
chassis serial To Be Filled By O.E.M.

DMI Port Connector
designation J1A1 (internal)
designation PS2Mouse (external)
port type Mouse Port
connector PS/2

DMI Port Connector
designation J1A1 (internal)
designation Keyboard (external)
port type Keyboard Port
connector PS/2

DMI Port Connector
designation J2A1 (internal)
designation TV Out (external)
connector Mini Centronics Type-14

DMI Port Connector
designation J2A2A (internal)
designation COM A (external)
port type Serial Port 16550A
connector DB-9 male

DMI Port Connector
designation J2A2B (internal)
designation Video (external)
port type Video Port
connector DB-15 female

DMI Port Connector
designation J3A1 (internal)
designation USB1 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation J9A1 - TPM HDR (internal)

DMI Port Connector
designation J9C1 - PCIE DOCKING CONN (internal)

DMI Port Connector
designation J2B3 - CPU FAN (internal)

DMI Port Connector
designation J6C2 - EXT HDMI (internal)

DMI Port Connector
designation J3C1 - GMCH FAN (internal)

DMI Port Connector
designation J1D1 - ITP (internal)

DMI Port Connector
designation J9E2 - MDC INTPSR (internal)

DMI Port Connector
designation J9E4 - MDC INTPSR (internal)

DMI Port Connector
designation J9E3 - LPC HOT DOCKING (internal)

DMI Port Connector
designation J9E1 - SCAN MATRIX (internal)

DMI Port Connector
designation J9G1 - LPC SIDE BAND (internal)

DMI Port Connector
designation J8F1 - UNIFIED (internal)

DMI Port Connector
designation J6F1 - LVDS (internal)

DMI Port Connector
designation J2F1 - LAI FAN (internal)

DMI Port Connector
designation J2G1 - GFX VID (internal)

DMI Port Connector
designation J1G6 - AC JACK (internal)

DMI Extension Slot
designation J6B2
type A5
populated yes

DMI Extension Slot
designation J6B1
type A5
populated yes

DMI Extension Slot
designation J6D1
type A5
populated yes

DMI Extension Slot
designation J7B1
type A5
populated yes

DMI Extension Slot
designation J8B4
type A5
populated yes

DMI Extension Slot
designation J8D1
type A5
populated yes

DMI Extension Slot
designation J8B3
type PCI
width 32 bits
populated yes

DMI OEM Strings
string[0] To Be Filled By O.E.M.

DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 8192 MBytes
max# of devices 4

DMI Memory Device
designation DIMM 0
format SODIMM
type unknown
total width 64 bits
data width 64 bits

DMI Memory Device
designation DIMM 1
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MBytes

DMI Memory Device
designation DIMM 0
format SODIMM
type unknown
total width 64 bits
data width 64 bits

DMI Memory Device
designation DIMM 1
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MBytes

DMI Processor
manufacturer AuthenticAMD
model AMD A10-6800K APU with Radeon™ HD Graphics
clock speed 4100.0 MHz
FSB speed 100.0 MHz
multiplier 41.0x


Graphics
-------------------------------------------------------------------------

Number of adapters 2

Graphic APIs
-------------------------------------------------------------------------

API ATI I/O

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
Name Radeon HD 8670D
Memory size 1024 MB
PCI device bus 0 (0x0), device 1 (0x1), function 0 (0x0)
Vendor ID 0x1002 (0x1462)
Model ID 0x990C (0x7721)
Performance Level 0

Display adapter 1
Name AMD Radeon HD 8670D + 6570 Dual Graphics
Memory size 768 MB
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1002 (0x1043)
Model ID 0x6759 (0x0403)
Performance Level 0

Win32_VideoController AdapterRAM = 0x40000000 (1073741824)
Win32_VideoController AdapterRAM = 0x30000000 (805306368)
Win32_VideoController DriverVersion = 13.101.0.0
Win32_VideoController DriverVersion = 13.101.0.0
Win32_VideoController DriverDate = 06/04/2013
Win32_VideoController DriverDate = 06/04/2013

Software
-------------------------------------------------------------------------

Windows Version Microsoft Windows 7 (6.1) Ultimate Edition 64-bit Service Pack 1 (Build 7601)
DirectX Version 11.0

Edited by Gangrel, 14 August 2013 - 06:20 PM.