3 replies to this topic

[Demoned]

well on Friday my paint job bugged out on my 4SP lost colours after
a engine swap out, lost the premium Black and a basic Red.

and altho the support bugged out over the weekend, prob due to a few issues
and other people having this "paint gone" problem.

I'm just glad today i got a full refund on the paint that went missing.
(altho i did say, i didn't mind about the basic red seeing a few games i could get that back np lol)


I've added 250 MC and 625000 CB to your account to cover for the lost colours. The bug that caused this is currently under investigation.
Cheers!
Regards,
Reppu
Senior GameMaster
MechWarrior® Online™



and its also good to know the issue is been investigated, good work thanks for the speedy replies and fix

so thanks for the refund Reppu

[Team Leader]

Well at least Reppu does something around the office! Glad you got some good customer service

[OneManWar]

I lost 900,000 painting my Atlas from a bug a couple weeks ago and I was refunded as well, so no one can say the support team doesn't refund anything.

[MonkeyCheese]

yes I got a refund for my disappearing paints too, Thank you support!