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In-Game Reporting System


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#1 Drakken

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Posted 19 February 2013 - 04:15 PM

One of the big things I think MWO needs is an in-game reporting system. Most MMO's have them as a fundamental way of providing ongoing community and technical support, and I find myself constantly frustrated at the lack of any such reporting system in-game. Most players won't bother reporting a bug, an abusive player, or anything else that the developers and/or community managers would need to know to help them do their job better if they have to do something outside the game. They'll just get frustrated and quit.

In particular (and at the very least), MWO should have:

1. An in-game bug reporting system.
1a. automatically uploading certain anonymous system data
1b. Automatically uploading crash logs/dumps.

2. An in-game reporting system to report abusive players.
2a. A means by which a log of player chat can be uploaded as part of this report.

This, to me, seems like a no-brainer, so I have to wonder why this has not been done already - especially the means to report bugs. It would seem to be an extremely important part of beta testing, wouldn't it?





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