6 replies to this topic

[Mosby]

I just signed up for the closed beta, and one of the screens had a place to enter your system profile.

There's a button to download an exectuable (which presumably will output your system profile in some standard format). When I try to download it, it seems to work, but then the file disappears. No idea why, anyone have any idea?

[Mosby]

Ah, I see what happened.. my Norton anti-virus removed it for some reason...

Edited by Mosby, 24 May 2012 - 12:32 PM.

[Felicitatem Parco]

There is a support thread on this very issue linked here. Either disable NAV for a short time, or follow the instructions to create the right permissions.

Edited by Prosperity Park, 24 May 2012 - 12:44 PM.

[Raalic]

I get a .NET 4.X error when I try to run it. I've updated my framework to no avail. Ended up just manually entering all of the info from dxdiag.

[Felicitatem Parco]

Kyle Polulak said:

Posted Yesterday, 05:29 PM
...

DO NOT MANUALLY CHANGE YOUR PROFILER INFORMATION. EVERYTHING THAT HAPPENS IS WHAT WE EXPECT.

We'll announce when a new version of the profiler is available.

Edited by Prosperity Park, 24 May 2012 - 12:53 PM.

[SVK Puskin]

i did not download this file i added system information without it

[Mason Grimm]

Please follow the developer instructions TO THE LETTER.

Anything less may bork the functions of the profiler and profile itself.

Locking this thread as there are numerous ones about it in SUPPORT.