18 replies to this topic

[Dr Killinger]

Hi guys

My PC has been restarting itself without error, but only in MWO. It's as if someone pressed the restart button. It gives my system quite a workout, but I play other recent games, and have never had this problem.

Now that I'm very carefully monitoring my temperatures, I see it's definitely not overheating.

My CPU temps are at most 62C, and my GPU is at most 82C.

I've recently noticed, however, that it's happened more than once as I click "Spectate" after dying. This is making me think it might be a problem with MWO. Is this a possibility? The other times I remember it happening, it's as a big explosion happens, like a Splatcat shooting at me etc.

Here are my specs, rig is about 2 years old:

CPU: Intel i5 760 @ 3.8GHz
Cooler: Zalman CNPT9900NT
MOBO: Asus P7P55D
GPU: EVGA GTX470
RAM: 8GB
Case: Cooler Master HAF-X

If not, what could cause the PC to just restart besides overheating? My instincts point to a PSU going bad, but the fact that it only happens in MWO baffles me. Thanks

Update: Here's a screen of my voltages etc. after two games of MWO. 12V levels seem a bit low perhaps?

Edited by Dr Killinger, 24 February 2013 - 06:26 AM.

[Barbaric Soul]

I suggest running a couple benchmarks like furmark. If you can run furmark with no issue, I'd guess it's a issue with your install of MW:O

[Tarl Cabot]

Windows by default is setup to reboot on a BSOD error. To identify that error, either looking in the windows error logs or disabling the auto restart.

Here's How:

• 
  Click on the Start button and then on Control Panel.
  Tip: In a hurry? Type system in the search box after clicking Start. Choose System under the Control Panel heading in the list of results and then skip to Step 4.
  
• 
  Click on the System and Security link.
  Note: If you're viewing the Small icons or Large icons view of Control Panel, you won't see this link. Simply double-click on the System icon and proceed to Step 4.
  
• 
  Click on the System link.
  
• 
  In the task pane on the left, click the Advanced system settings link.
  
• 
  Locate the Startup and Recovery section near the bottom of the window and click on the Settings button.
  
• 
  In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.
  
• 
  Click OK in the Startup and Recovery window.
  
• 
  Click OK in the System Properties window.
  
• 
  You can now close the System window.
  
• 
  From now on, when a problem causes a BSOD or another major error that halts the system, Windows 7 will not force a reboot. You'll have to reboot manually when an error appears.

[Dr Killinger]

Wow, just ran Memtest and some CPU stress tests and all was well. Ran Furmark, and as soon as I click on the button to run the 1080p preset, PC restarts just like it does in MWO.

[Barbaric Soul]

Dr Killinger, on 24 February 2013 - 06:36 AM, said:

Wow, just ran Memtest and some CPU stress tests and all was well. Ran Furmark, and as soon as I click on the button to run the 1080p preset, PC restarts just like it does in MWO.

Video card issue, your GTX470 or your PSU is probably starting to die. What PSU do you have and how old is it?

[Barbaric Soul]

Also, do you have the GTX470 overclocked any?

[Dr Killinger]

Barbaric Soul, on 24 February 2013 - 06:56 AM, said:

Also, do you have the GTX470 overclocked any?

Checked my power supply, 3 year old cheap AOpen 500W. Bought it when I was a poor student, and it's the oldest part of the system, so I'm sure it's that!

Card isn't overclocked at all either.

[Lord of All]

Lower your memory timeings.

[Flapdrol]

Instant off/restart without error is almost always the psu. so yeah, probably that, but you'd already figured that out.

[Catamount]

Dr Killinger, on 24 February 2013 - 07:18 AM, said:

Checked my power supply, 3 year old cheap AOpen 500W. Bought it when I was a poor student, and it's the oldest part of the system, so I'm sure it's that!

Card isn't overclocked at all either.

Yeah, even if it wasn't causing problems, I'd tell you to replace that PSU right away. There are only 3 500W models from that company, and two of them look frighteningly bad, not least because the company is hiding information about the PSU (I literally can't even find out how much power comes off the 12v rails on one), and have atrocious efficiency. That they don't send any of their PSUs to reviewers is another red flag.

I think it's time you replace that with a way better PSU, because the one you've got is somewhere between bad and so bad it's a danger to your components

[Dr Killinger]

Catamount, on 25 February 2013 - 05:51 PM, said:

Yeah, even if it wasn't causing problems, I'd tell you to replace that PSU right away. There are only 3 500W models from that company, and two of them look frighteningly bad, not least because the company is hiding information about the PSU (I literally can't even find out how much power comes off the 12v rails on one), and have atrocious efficiency. That they don't send any of their PSUs to reviewers is another red flag.

I think it's time you replace that with a way better PSU, because the one you've got is somewhere between bad and so bad it's a danger to your components

It's already out, ordering a new one today! Can get Antec, Corsair, or Coolermaster from my regular store in ZA, but haven't heard great things about Cooler Master PSUs.

[Flapdrol]

Corsair is probably your safest bet. Antec has good and bad ones.

Edited by Flapdrol, 26 February 2013 - 02:48 AM.

[Catamount]

Antec definitely has some not-so-great PSUs, and so does Coolermaster. You can't go wrong with Corsair. You don't even need anything high end, though you are overclocking so I'd recommend something with at least as much capacity as your old unit. A CX500 would be a fine entry level PSU with plenty of power for a system like that. I mean, you can go higher end if you want and get one of their AX line PSUs or something, but it's probably not necessary.

[Dr Killinger]

Hey guys,got my power supply in and everything is running great, but I have observed that my graphics card's max temperatures have dropped by around 7 degrees celsius, and my CPU temperatures by around 5 degrees. Could it be that I had a particularly warm power supply last time around, or that it's supply of power was to blame?

[Tisun]

I get this same problem with my AMD Radeon HD 7950. Computer just will randomly restart while playing MWO. Sometimes I can play for hours, sometimes it'll restart in the first game. No other game (have not tested any Crysis games yet though) will do this, only MWO. Temps are within range (60C max temp) and my power supply is 650W, so it should be able to run it.

[Tarl Cabot]

Tisun, on 06 March 2013 - 11:04 PM, said:

I get this same problem with my AMD Radeon HD 7950. Computer just will randomly restart while playing MWO. Sometimes I can play for hours, sometimes it'll restart in the first game. No other game (have not tested any Crysis games yet though) will do this, only MWO. Temps are within range (60C max temp) and my power supply is 650W, so it should be able to run it.

You are either getting a BSOD and your system is setup to auto restart on error. Download MSI Afterburner and MSI Kombuster.

Here's How:

• 
  Click on the Start button and then on Control Panel.
  Tip: In a hurry? Type system in the search box after clicking Start. Choose System under the Control Panel heading in the list of results and then skip to Step 4.
  
• 
  Click on the System and Security link.
  Note: If you're viewing the Small icons or Large icons view of Control Panel, you won't see this link. Simply double-click on the System icon and proceed to Step 4.
  
• 
  Click on the System link.
  
• 
  In the task pane on the left, click the Advanced system settings link.
  
• 
  Locate the Startup and Recovery section near the bottom of the window and click on the Settings button.
  
• 
  In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.
  
• 
  Click OK in the Startup and Recovery window.
  
• 
  Click OK in the System Properties window.
  
• 
  You can now close the System window.
  
• 
  From now on, when a problem causes a BSOD or another major error that halts the system, Windows 7 will not force a reboot. You'll have to reboot manually when an error appears.

[kracked49]

I built a new system about six weeks ago and I put a Corsair PSU in it. I recomend their PSUs for any computer. If you can't get one locally then you can get a good one at www.newegg.com for a reasonable price. Good luck!

[Wiggen]

Would bet your lowered head has to do with a better rated power supply, i.e. your new one may be some level of 80+ certified and therefore both running cooler and providing better power to those components.

[Badconduct]

Dr Killinger, on 05 March 2013 - 09:35 AM, said:

Hey guys,got my power supply in and everything is running great, but I have observed that my graphics card's max temperatures have dropped by around 7 degrees celsius, and my CPU temperatures by around 5 degrees. Could it be that I had a particularly warm power supply last time around, or that it's supply of power was to blame?

Probably just a better fan on the PSU.