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Pov: Public Surveys Desperately Needed


10 replies to this topic

Poll: Public Surveys & Demographics (34 member(s) have cast votes)

Suggestion: Should PGI send out surveys/polls via email on key issues and publicly display results (not user info of course)?

  1. Yes (24 votes [61.54%] - View)

    Percentage of vote: 61.54%

  2. No (9 votes [23.08%] - View)

    Percentage of vote: 23.08%

  3. Paying players preferably... i.e. vested interest (6 votes [15.38%] - View)

    Percentage of vote: 15.38%

Vote

#1 Caleb Lee

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Posted 24 March 2013 - 12:12 AM

So here's an idea PGI as positive criticism/suggestion. For the most part, you're a fairly open development firm and you do try to listen to the community.

Part of our frustration is that we only see players in game, teamspeak and on the forums and then hear about sweeping changes like 3rd person that completely go against what you said you would do.

To make matters worse, you use a general 'demographic' reasoning but no one I've talked to has ever been surveyed/polled and any forum posts are removed.

Good faith would be polling the entire community with simple, straight forward questions that don't require a lot of time. I'm sure you'd be surprised at the results you'd get and a lot of us may have to eat our own words in deference to the majority/mob.

I for one would be very interested in the results on key issues regarding 3rd person, consumables, ECM and so on...

Cheers.

Edited by Caleb Lee, 24 March 2013 - 12:13 AM.


#2 slide

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Posted 24 March 2013 - 12:22 AM

If nothing else it would quell all the arguments about numbers and such.

Real question is could we trust what they report back. Statistics can be made to say anything you want. Just look at the Global warming protagonists.

Still voted yes because there is at least the chance of getting to the truth.

#3 Caleb Lee

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Posted 24 March 2013 - 12:30 AM

View Postslide, on 24 March 2013 - 12:22 AM, said:

If nothing else it would quell all the arguments about numbers and such.

Real question is could we trust what they report back. Statistics can be made to say anything you want. Just look at the Global warming protagonists.

Still voted yes because there is at least the chance of getting to the truth.


Yes, there are some very good solutions already out there that are very inexpensive. Heck, I'd have my business donate the poll to them and cover their costs if they'd let me have a little say in the matter of who they used. One such is SurveyMonkey, here I'll post a link:

http://www.surveymon...p/online-polls/

I believe their Gold plan is $25/month, I'm sure even the community would help pitch in via PayPal if it would help with the negative arguments on the forums and hopefully generate a more positive atmosphere. The Gold plan would allow them to use custom URLs as well as all the branding/reporting and other professional image features one would expect.

I've suggested them to several clients and it's been a success. There are many other competitors out there... :rolleyes:

Edited by Caleb Lee, 24 March 2013 - 12:33 AM.


#4 slide

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Posted 24 March 2013 - 12:38 AM

I'd give them money towards that.

#5 El Death Smurf

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Posted 24 March 2013 - 05:10 AM

lol. a poll on whether or not PGI should impliment polls. you do understand that people who answer this poll are obviously in a skewed demographic, since they obviously support polls... obviously.

Edited by El Death Smurf, 24 March 2013 - 05:11 AM.


#6 Thorqemada

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Posted 24 March 2013 - 05:34 AM

It did not help AoC to do so, it wont help MWO.

At some point players dont know whats good for them, AoC for example gave their PvPers 2 dedicated Hardcore Servers and followed much their wanted ruleset and it was wasted dev time and ressources bcs it was as usually: After the Initial rush of sheep was slaughtered by the wolves the sheep disapeared and the wolves got bored and the server population crashed.
The wolves blamed eventually "god and the world" for it but never questioned themself if they did anything to make their Servers a healthy pvp gameplay environment.

If MWO would be an American Football game some players would cry for a set of Rugby Rules and a Net in the middle of the playfield - that does not work.

Edited by Thorqemada, 24 March 2013 - 05:36 AM.


#7 FunkyFritter

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Posted 24 March 2013 - 05:40 AM

If I want to provide feedback about MWO I come here. I have no interest in having my email spammed and block any company that tries.

#8 Noobzorz

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Posted 24 March 2013 - 05:48 AM

I don't know if I like this idea.

Design by committee generally ends poorly.

#9 Side Step

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Posted 24 March 2013 - 05:49 AM

If they want to cater for other demographics than the ones that are currently playing and paying, sending a survey to existing players might not even reach the potential players they are looking for.

If they won't listen to polls on the forum, I doubt they would listen to those that take the time to answer surveys either.

I feel your frustration though.


Edit:

View PostNoobzorz, on 24 March 2013 - 05:48 AM, said:

I don't know if I like this idea.

Design by committee generally ends poorly.


Generally maybe, but not always.
One game that has success and has a commitee of players is Eve online. If I remember correctly the people in the commitee are elected to their positions, and they have regular meetings with the developers where they discuss topics concerning the players. In turn the developers try to address them as best they can.

It's a very different game though, with naturally forming communities from the basics of the game. In MWO I feel very much isolated from other players when I am not in a match, and even then I will most likely never see them again, so it cannot be directly translated here.

Edited by Side Step, 24 March 2013 - 06:02 AM.


#10 Hellboy561

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Posted 24 March 2013 - 06:07 AM

I voted yes. But whats the point of getting a third party to do it? They could just send us an email, or put up a topic in the Command Chair. If PGI actually wanted our feedback and acted upon it, then ECM would have been altered by now. Its clear that if PGI have an idea that they want put forward it will be done no matter how much the forums explode!

Get used to it.

#11 Nonsense

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Posted 24 March 2013 - 06:11 AM

I voted no.

PGI should make the game they want to make, not base every decision on player complaints/wants.

They should be intelligent enough to make their game stand on its own. Player feedback can guide that, but sending out comprehensive polls isn't going to be any more useful guidance for making a good game than it is when they try to use poll data to predict the outcomes of elections.

All having a poll would do is spark a ton of discussions on the forums about why the questions were worded the way they were, etc.





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