25 replies to this topic

[Merky Merc]

Cifrer, on 10 April 2013 - 01:46 PM, said:

Free to play. No, you don't have a right to complain.

This logic makes no sense to me. Plenty of people have put money into the game, even me omgggg, and haven't been able to play since the introduction of the kaleidoscope bug, even me... damn it.

It seems to me users have the right to complain about not being able to even play the game, and that cynical remarks are a part of being on the internet.

[Cifrer]

If someone of their own choosing puts money into it, for example to purchase colors or a hero mech or even one of those fabled founders packages from a while back, that doesn't change the fact that it's a free to play game. You're not paying a subscription fee, you're not paying for play time. You *might* be able to make an argument that you want your premium time back or at least the ability to pause it when you're unable to play but even that is kind of sketchy.

When someone puts money into the game I can understand they might get upset that it has an issue which makes it unplayable for them. The issue with thinking you have a right to complain comes in when you honestly believe that. You put money up for a product knowing that it's not fully developed yet. You know full well that there are issues being worked on and that in the process of adding features or solving current issues more might pop up. If you then decide to pay money anyways, it's on you. PGI didn't force you to pay, PGI didn't tell you that you have to pay to be a tester of their unfinished product. You, having faith in the company and believing in the benefits of the product decided that you wanted to put forth some money for the possibility of enhancing your experience.

In fact, I would highly recommend everyone read the Terms of Use agreement and the Code of Conduct. http://mwomercs.com/terms http://mwomercs.com/conduct If you don't like clicking on links in peoples posts, both are also available on the bottom of the page.

All that being said, I too have spent money on this game. I too get upset when I encounter bugs or other issues. I do know though that I don't have a right to complain. If someone wants to complain that's on them, but it's not a right. It also doesn't do any good to help solve any of the problems they are having, while actually reporting bugs in the correct manner would help.

[White Bear 84]

Great weekend. Took out my founders jenner for a run and grinded so many c-bills.. ..got it up to master from elite, bought 2 XL engines (i have a dozen mechs without engines lol!!) Bought a Jager and outfitted my new stalker and commando with new weapons. Awesome.

[Alilua]

So any word on the periphery systems?
Hope pgi realises the community is more interested in gameplay rather than sales.

As far as constructive criticism goes, how about patches to fix bugs come out sooner than scheduled patch dates when available. As part of the community, I don't think anyone would disagree that we would rather have a game fixed sooner if it meant we had to patch more often.

[Stingray Productions]

Cifrer, on 10 April 2013 - 04:38 PM, said:

If someone of their own choosing puts money into it, for example to purchase colors or a hero mech or even one of those fabled founders packages from a while back, that doesn't change the fact that it's a free to play game. You're not paying a subscription fee, you're not paying for play time. You *might* be able to make an argument that you want your premium time back or at least the ability to pause it when you're unable to play but even that is kind of sketchy.

When someone puts money into the game I can understand they might get upset that it has an issue which makes it unplayable for them. The issue with thinking you have a right to complain comes in when you honestly believe that. You put money up for a product knowing that it's not fully developed yet. You know full well that there are issues being worked on and that in the process of adding features or solving current issues more might pop up. If you then decide to pay money anyways, it's on you. PGI didn't force you to pay, PGI didn't tell you that you have to pay to be a tester of their unfinished product. You, having faith in the company and believing in the benefits of the product decided that you wanted to put forth some money for the possibility of enhancing your experience.

In fact, I would highly recommend everyone read the Terms of Use agreement and the Code of Conduct. http://mwomercs.com/terms http://mwomercs.com/conduct If you don't like clicking on links in peoples posts, both are also available on the bottom of the page.

All that being said, I too have spent money on this game. I too get upset when I encounter bugs or other issues. I do know though that I don't have a right to complain. If someone wants to complain that's on them, but it's not a right. It also doesn't do any good to help solve any of the problems they are having, while actually reporting bugs in the correct manner would help.

Thanks for posting this Cifrer, I hope everbody reads it.

[Mounty]

I had quick look and I fail to see where it says we don't have a right to complain. It seems to me if we didn't have the right PGI would be able to take us to court and seek damages eveytime someone had a whinge. If anything, given that we're part of a beta we not only have the right but actually have an obligation to complain. Every bug report we make could be seen as a complaint.

The day I receive a gag order from a court with lawful juristiction over me is the day I've lost the right to complain, even then don't expect me to take it quietly.

Edited by Mounty, 11 April 2013 - 09:05 PM.