Purchased MC and was billed from my acocunt so payment has been made but no MC was delivered. Will have patience but wanted to get the word out. Thank you
1
9 replies to this topic
#1
Posted 01 May 2013 - 04:23 PM
#2
Posted 01 May 2013 - 05:50 PM
Ok been a few hours now, I want to buy more mechbays and bought the MC. Plz fill me in on why all of a sudden there is a delay but my money has been taken from my account.
Thank you
Thank you
#3
Posted 02 May 2013 - 04:05 AM
Ok got an email saying I was refunded due to my purchase hitting a fraud filter. It was me paying and it was me buying the MC so will try again I guess.
ya ok so its doing it again, they need to remedy this "fraud Filter" system. When an actual customer tries to make a purchase only to have it backfire I do not believe it is working as intended ..
ya ok so its doing it again, they need to remedy this "fraud Filter" system. When an actual customer tries to make a purchase only to have it backfire I do not believe it is working as intended ..
#4
Posted 11 May 2013 - 04:20 AM
Niko, how long exactly does it take before the MC is added? Just so I know when I have to start worrying.
#5
Posted 11 May 2013 - 08:57 AM
Nvm, I just recieved it.
#6
Posted 28 July 2013 - 01:08 AM
slash b slash, on 11 May 2013 - 08:57 AM, said:
Nvm, I just recieved it.
I am having this problem now, sounds like I just have to be patient and it will come, just concerned because previously when I paid through paypal instead of directly linking my card it arrived instantly.
#7
Posted 30 July 2013 - 06:52 AM
Hey all,
i also am not getting my MC point though i did pay for them via direct bank transfer. Wrote 1 ticket about it more than 36 hours ago and havent got any answer or mc credits. Is this a normal way of talking to the players in this game?
looking forward to hear something from a mod soon.....
i also am not getting my MC point though i did pay for them via direct bank transfer. Wrote 1 ticket about it more than 36 hours ago and havent got any answer or mc credits. Is this a normal way of talking to the players in this game?
looking forward to hear something from a mod soon.....
#8
Posted 30 July 2013 - 04:40 PM
Hi! I'm not a mod...But I've had these issues too. So here goes nothing.
Credit cards - Usually instantaneous (Barring server issues)
Interac Online - 30 - 60 min (depending on what Bank you are with)
PayPal - 3-5 business days(with bank) OR instant with credit card as primary/secondary payment method.
The other options I don’t use.
But lately ultimatepay (the Co. that runs the trans actions for MWO) has been having......issues....So I have recently found out.
For that there is a PLAN – B! Aka ultimatepay Service/Support line (1-877-703-6339)
Hope it clears up some issues!
Credit cards - Usually instantaneous (Barring server issues)
Interac Online - 30 - 60 min (depending on what Bank you are with)
PayPal - 3-5 business days(with bank) OR instant with credit card as primary/secondary payment method.
The other options I don’t use.
But lately ultimatepay (the Co. that runs the trans actions for MWO) has been having......issues....So I have recently found out.
For that there is a PLAN – B! Aka ultimatepay Service/Support line (1-877-703-6339)
Hope it clears up some issues!
Edited by Raon, 30 July 2013 - 04:41 PM.
#9
Posted 03 August 2013 - 08:10 AM
Daggeronie, on 30 July 2013 - 06:52 AM, said:
Hey all,
i also am not getting my MC point though i did pay for them via direct bank transfer. Wrote 1 ticket about it more than 36 hours ago and havent got any answer or mc credits. Is this a normal way of talking to the players in this game?
looking forward to hear something from a mod soon.....
i also am not getting my MC point though i did pay for them via direct bank transfer. Wrote 1 ticket about it more than 36 hours ago and havent got any answer or mc credits. Is this a normal way of talking to the players in this game?
looking forward to hear something from a mod soon.....
same issue here
for 36h i was made a 3000mc purchase via direct bank transfer
for 24h i made a ticket, at now no answer...
thats not a good support for paying customer
#10
Posted 05 September 2013 - 07:05 PM
haveing the same problem to be honest its putting me off playing this game long term 5days latter no ingame mc to use
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