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Crash & Stability Feedback


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#121 Lugh

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Posted 25 May 2013 - 10:55 AM

3 games crashed on the third. Bye bye MWO. you are done for the day. Off to play things that let me stay connected.

#122 976 PAIN

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Posted 25 May 2013 - 11:31 AM

This is now completely unplayable. I have patched up, and still get kicked to desktop/interface shows my mech is still playing. You guys gonna give me back the MANY free kills that I have given up now? This is just bad. Some people have paid to do this testing lol.

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fast cable connection

#123 976 PAIN

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Posted 25 May 2013 - 12:02 PM

have since changed all the settings I can and still can't finish a single game.

#124 FuzzyLog1c

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Posted 25 May 2013 - 12:10 PM

Interesting. After a crash, if you relaunch the game and play without restarting the computer, the game utilizes more than four times the normal amount of system resources. But it's at least twice as stable (which is still very unstable).

#125 Yavzier

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Posted 25 May 2013 - 12:18 PM

Whenever 2 people are playing in my house the game crashes for at least one of us... this never happened before this patch, in fact we were both playing with about 75 ping consistently.

#126 MountainCopper

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Posted 25 May 2013 - 01:17 PM

Ok, so my feedback after a lot of games with this patch are as follows:

Games played: 80
-----------------------------
Game freezes (had to kill the program): 21
Freezes by map:
Spoiler


Crashes to Mechlab: 1
Crashes to Desktop: 1
Mechlab window freezing on exit attempt: not counted, but likely ~25% chance

I don't know, if the "server disconnects" you are currently investigating more closely are causing these freezes on the client or if these are something different.
For my more detailed description what a "freeze" is on my system, look here:

http://mwomercs.com/...ost__p__2364330

Edited by GoldenFleece, 26 May 2013 - 11:10 AM.


#127 WANTED

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Posted 25 May 2013 - 01:35 PM

If you want to play you can use cyberghost VPN. It has worked for me everytime so far even though my ping is higher and I do get some lag from time to time but at least I can play. I did a test just now and disabled VPN and connected normally and BOOM right to mech lab. Profan mentioned this in another post and for me it has worked.

#128 Xanderprime

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Posted 25 May 2013 - 02:06 PM

After 3 complete games, I started crashing again. 4 times in a row during the middle of games.

It seems when my kids are online playing another game, I disconnect. Also noticed when my wife is using the line for work (using a vpn) I start crashing. My ping is still below 50 in either instance but I still crash.

Something is wrong with the "improved" net code that they implemented on the last patch.

#129 ZIM

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Posted 25 May 2013 - 02:07 PM

I switched from Symantec Endpoint Protection (Symantec being to corporate version of Norton) to a different product and just played 3 in a row without crashing.

#130 King Arthur IV

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Posted 25 May 2013 - 02:51 PM

View PostXanderprime, on 25 May 2013 - 02:06 PM, said:

After 3 complete games, I started crashing again. 4 times in a row during the middle of games.

It seems when my kids are online playing another game, I disconnect. Also noticed when my wife is using the line for work (using a vpn) I start crashing. My ping is still below 50 in either instance but I still crash.

Something is wrong with the "improved" net code that they implemented on the last patch.

this is a known issue now. the game is not forgiving of any packet loss. iv been crashing since april.

#131 Xanderprime

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Posted 25 May 2013 - 04:49 PM

View PostKing Arthur IV, on 25 May 2013 - 02:51 PM, said:

this is a known issue now. the game is not forgiving of any packet loss. iv been crashing since april.


Well I just played 3 games with no one else online. Crashed on the 3rd game. Game needs to be fixed.

#132 King Arthur IV

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Posted 25 May 2013 - 06:06 PM

View PostXanderprime, on 25 May 2013 - 04:49 PM, said:


Well I just played 3 games with no one else online. Crashed on the 3rd game. Game needs to be fixed.


damn straight! i really like playing this game, the battles get very intense and team work is fun with my merc corp but im the only one that seems to be having problem among them.

#133 Catachresis

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Posted 25 May 2013 - 06:29 PM

Have played 8 matches in the last 2 days after reinstalling, 7 have crashed to mechlab. Had minimal issues before the patch.

Edited by Catachresis, 25 May 2013 - 06:30 PM.


#134 bonapartist1

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Posted 25 May 2013 - 08:52 PM

Hotpatched fixed nothing, I've crash in 10/10 games since.

You BROKE my game, Piranha. You already did a half baked job making it.

#135 Wraithguard

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Posted 25 May 2013 - 10:08 PM

Have crashed in 9/10 games since patch. Hotfix did not reduce the amount. My crashes are all hardlock, though. Settings were set to Very High initially, has repeated both in High and Medium.

Spoiler


Crashes seem random. Cannot figure out how to induce them. It's not an overheating issue. I have nothing else running, antivirus is turned off. No browser open. I have used it both with Steam open and closed, associated with Steam and not.

I paid for the three days of premium time and I can count the number of matches I have actually finished in the past two days on one hand. I'm tempted to demand a refund, even if it was only 390 MC.

#136 Peanut Power

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Posted 25 May 2013 - 10:29 PM

This game is quickly plummeting to the bottom of my ***** list, which is pretty sad considering its an awesome game.

Hundreds of people are quickly getting frustrated and fed up, won't be long before the game starts to implode. A solution is needed, not a hot fix or a temporary, but an ACTUAL fix.

#137 Nightwinder

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Posted 26 May 2013 - 08:38 AM

View PostQtr pounder, on 21 May 2013 - 07:50 PM, said:

the game runs fine with no fps or ping issues.the problem is the game freezes frequently where I must use task manager to close the program.it freezes at random times while playing.tried re-installing also tried the file check program to no avail.this all started with the april patches.i understand this is still beta but I hope that you all at pgi will please work out stability issues that some of us are having.i'll try a support ticket and hope they look into it.


I'm having the same issue. I'm also noticing that once I've got Task Manager up, the memory use for MWO is increasing by approx 1Mb/sec.

#138 Akuake

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Posted 26 May 2013 - 08:56 AM

Ugh, the game is unplayable now. Thought the repair tool might have fixed things yesterday, since I had several games with no issues after using it, but the crashes are back today. Can't get more than a minute into a game without crashing back to the mechlab. Wiping the shaders folder and running the repair tool doesn't help at all.

Spoiler


#139 Aaziz

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Posted 26 May 2013 - 11:03 AM

Absolutely same. Game is completely inplayable. Falls to mechlab 10 times of 10, but at random time from the start. May be this will help to delelopers:
- Game NOT falls in a testing grounds (may be I was lucky, but)
- This is not a hardware issue - stress-tested system with other games, including running by Cryengine and had no problems, then maxed out coolers settings - temp not raised above 50C, but MWO falls.
...and I always see an empty Charlie team in a game...may be something with netcode, I can't check your sourses, sorry)))

Hope you locate the bug soon or just get back to previous version having more time to find it. The MWO itself is a great idea. Good luck, Piranha!

#140 Dazzer

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Posted 26 May 2013 - 11:09 AM

add one to the total unable to play list. Crashes to mechlab every single match. Seems PGI does not care as we have had no feed back , zip. A very poor showing on PGI´s part.

O well back to the Knights of the Old republic , not so good but it does not crush on me.





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