39 replies to this topic

[XgamerTONY]

So i havent been able to play since last tuesday patch may 21, everytime i start up a game i crash to mechlab after a few seconds or my longest yet was 1m 27 seconds.
My personal prognosis is that somthing is wrong with my internet traffic. For 2 reasons, i can play in training grounds just fine. When i enter an actual drop my voice on ts gets very laggy, and while playing i rubber band very badly. YES i have tried playing with only mechwarrior up no ts no internet explorer. Same thing.
Anyway heres what I've tried already short of a full system reformat.
Cleared cache
cleared shaders
Checked .pak files
Run the mechwarrior repair tool (after every reinstall as well)
Ive reinstalled approximately 20 times
Updated Nvidia 560 ti card
Rolled back to before vs 603....
reinstalled network card
updated
rolled it back
tried connecting through a vpn system
set router to default,
set up triggering and ports
made sure firmware was up to date
specificaly set mtu to auto, 1458, and 1500
made sure packets and random accepting packets were enabled
Ive also sacrificed a cheeseburger in hopes karma would help... ALAS.

Id appreciate any and all suggestions, hell ive tried dumb stuff i knew wouldent help but figured "Why not?".
Thanks

[MentalPatient]

Use a VPN like cyber ghost, other threads in the patch section have pinpointed the issue to malformed packets. Hopefully the devs bring a hot fix ASAP.

[Opus]

Same here, this is crap 9 matchs 7 crash to mechlabs; Support ticket sent with dump log, Cheers

[DingusMcGee]

Here is my problem. Every thing they have suggested will either work for 1-2 battles and then the issue starts back up again. Deleted shaders folder..still have problems. Used repair tool. same problem. Uninstall the game, reinstall....same problem. I Play this game on a great machine. Nothing can challenge its ability to game. Nothing. My internet speed is usually 45-60 ping unless I am on my laptop. That is usually 75 to 130 because I am at a place with slower internet. Other than that I have never had a game give me so much trouble. It is unplayable like this. 1-2 matches and then the rest of the day I might as well shut off the PC and do something else. I have stopped spending money on this game and until something is done me and a few friends wont be playing it again. two have already uninstalled it. Their young boy has already stopped playing it. I have uninstalled it from all of my PC's (3 of the 4) and just run it every once in a while to see if it is working. Which it usually isnt.

[MrGreenTrees]

There needs to be a fix for it by now. I haven't been able to play the new map yet

[Opus]

I reset my router, and set my UDP ports per following discussion:

Second, make sure to open the following ports:
TCP 45461
TCP 45464
UDP 21000 to 30000
If it still doesn't work, please let me know and we'll dig deeper.
Regards,
Justin Xyang
GameMaster
MechWarrior® Online

and used a ModemTweaker from Speed Guide.net

set to Optimal, and reboot the PC

it seems to be running better, no drops to Mechlab

10 games running

Hope this helps

Edited by Opus, 26 May 2013 - 02:04 PM.

[Opus]

1 crash out of 11 games . . .

[XgamerTONY]

Opus, on 26 May 2013 - 02:03 PM, said:

I reset my router, and set my UDP ports per following discussion:

Second, make sure to open the following ports:
TCP 45461
TCP 45464
UDP 21000 to 30000
If it still doesn't work, please let me know and we'll dig deeper.
Regards,
Justin Xyang
GameMaster
MechWarrior® Online

and used a ModemTweaker from Speed Guide.net

set to Optimal, and reboot the PC

it seems to be running better, no drops to Mechlab

10 games running

Hope this helps

I had already factory reset and reloaded the firmware yesterday, i had those ports and Qos, but not the 21000,30000. I updated this suggestion to the router and downloaded the modem app set to optimal, successfully rewrote my registry, and ...

No improvement. Crashed 3 out of 3 games less than 2 minutes in.

[OliverTwisted]

I tried not even using a router, going with a direct wire connection, still crashes to mechlab 50% of the time.

[Captain Davis McCall]

got also crash to mechlab -.-

[Gargarin]

Kept getting crash to mechlab, Omnicron (or whatever its called) kept reporting "malformed packet" or "newer packet than weve sent" and would boot me to mechlab within the first few minutes of gameplay. Tried using a VPN and am yet to have an issue. Will update if that changes.

Before that, I had tried restarting, re installing, messing with gfx settings, update router firmware, reset router, virus scan, clear cache, etc.

Hopefully I wont have to update.

[Opus]

I had a good run of 20 matches with only a few crash to mechlab

today however issue continues

Reading the malformed Packet threads - this cannot be fixed with MWO repair tool

so we are S.O.L. till PGI decides to fix it

Having spent nearly the last year in beta, I can honestly say this is the straw that is breaking my back.

Looking at other Games available and seeing those Beta's; I am greatly discouraged in PGI's progress

I really hope somebody is paying attention

Edited by Opus, 27 May 2013 - 02:58 PM.

[Arianka]

Same issues here with constant crash to mechlab.

It would help if PGI atleast acknowledged the issues and put a post out to say "we are trying" but the silence is killing me ! Customers just need to be kept informed. This no news/feedback from the Devs is building more and more resentment, even from those that dont usually vent.

Please PGI, communication skills is an easy fix. Perhaps a good place to start?

[Tequilablob]

Same issues here as well. "Malformed packet (1486)" or "received an ack for packet newer than what we've sent". I have tried everything I can think of short of the VPN and nothing seems to help. Even did a complete windows reinstall to no avail. I dont think I should have to install a VPN in order to play an online game in beta.. I hope anyway.

[XgamerTONY]

Opus, on 27 May 2013 - 02:58 PM, said:

I had a good run of 20 matches with only a few crash to mechlab

today however issue continues

Reading the malformed Packet threads - this cannot be fixed with MWO repair tool

so we are S.O.L. till PGI decides to fix it

Having spent nearly the last year in beta, I can honestly say this is the straw that is breaking my back.

Looking at other Games available and seeing those Beta's; I am greatly discouraged in PGI's progress

I really hope somebody is paying attention

Ive tried both local and external VPN both as standalones and together, the local had no effect when i used the external vpn my latency shot through the roof and packet loss climbed to 20% !!!, so i stopped using both vpn's.
Im Currently installing mwo on an old Toshiba L105 unit, it has only BARELY run the game before so if it does successfully again, ill wipe my system. 2T's of data and 200GB of game redownloading/installing is really gona Suck eggs.

[Akrablak1]

They dont care on this problems,they hawe better things to do, adding new mechs to store or camo, fuccccck players they need buy mechs not play the game

[Lugh]

XgamerTONY, on 25 May 2013 - 07:29 PM, said:

Actually Ive never had an issue until this patch.

XgamerTONY, on 25 May 2013 - 07:29 PM, said:

Actually Ive never had an issue until this patch.

Lucky you I've had the issue since January. I've reported on the issue many times a week since then. Still no fix.

[SuperJoe]

it use to happen some what frequently to me.

and now since the new patch it happens every time i try to play a match. Thanks PGI.

[Fahrenheit]

Funny enough, seems to me this started happening to me after I purchased premium time. Sounds ridiculous I know, but its twice in a week.

Play fine all night Wed and most of Thurs evening. Decided to get a day of premium time, BANG crashes 8 of 10 matches.

Played some on Sat after the premium time had expired, no major issues. Maybe 1-2 crashes all day.

Played most of Sunday afternoon, nearly no issues. Figuring the bug was solved, I purchased more premium time. Havent been able to play since. Sunday night I did a fresh install, crashed 10 for 10 games, Yesterday I tried every posted fix on the forum save buying a VPN connection. Nothing fixes it. Now it crashes back to mechlab on every match. I imagine as soon as my 3day premium is gone, it'll back to working great again.

Submitted a ticket Sunday night with the requested logs and now it shows I have no active tickets. Closing in on the nasty email to corporate demanding my money back....




Update: Played awhile tonight, only 1 crash to mechlab. Still have a full day of premium left too, I have no idea whats changed but I like it!

Edited by Fahrenheit, 28 May 2013 - 09:47 PM.

[AtomicWind]

This happens to me a lot lately also. I can have a few games with no problem, then all of a sudden, the active game crashes and drops me to the windowed Mech selection screen and my mech is still in game. If I try another Mech, it seems the problem happens again, usually sooner though, so then I have 2 mechs active but unable to play them.

This does seem to be related to a recent patch. It seems to happen very often now and is quite an annoying bug.