22 replies to this topic

[Ralgas]

Quote

Q: Why isn't Sarah's Mech in my MechBay immediately after I've purchase it from the buy page?
A: In order to accommodate this special charity sale, our payment system is completely separate from our other game purchases. Sarah's Mech will appear in-game on August 23. We may be able to add Sarah's Mech earlier in batches, but the feasibility of this will be determined by our developers at our regular scheduled maintenance periods. Rest assured, we'll do our best to get Sarah's Mech to you as quickly as we can after you've made your purchase, but no later than August 23

It's logistics deadly the purchase isn't automatically linked to your mechbay like MC gear. They will have to go through and award them manually, the same as tournament winnings but on a much larger scale.

Edited by Ralgas, 24 July 2013 - 01:10 AM.

[Yel Lo Wang]

@OP:

You claim that we misunderstood that you were not buying the mech because you didn't want to, but it's actually because you couldn't.

However you may have yourself to blame because you wrote this "Unfortunately I wont be buying the mech, but what I noticed is a bad marketing practice.".

'I won't' is different from 'I can't'.

And when you added your 'poor marketing' spiel right after, it is perfectly understandable that everyone thinks you are sore about not getting the mech immediately, and therefore not donating because of that factor alone. Which is pretty much being a d-bag.

Stop arguing, and let's all close this gracefully in memory of Sarah.

Edited by Howard78, 24 July 2013 - 01:14 AM.

[Egomane]

I'll close this thread as it only causes bad blood between community members (and it is in the wrong sub-forum).

To the OP:
You don't purchase the Jenner-D(S). You are making a donation and will get a reward for it. You could just as well do a donation directly to one of the organizations linked in the FAQ thread, if you don't agree with the workings of this campaign.