45 replies to this topic

[Candun]

having the same problem as most.started a topic awhile ago and sent in a ticket

[Ivan Sinclair]

Same problem...Please Wait. Running on AMD laptop. I submitted a ticket as well.

[Batch1972]

Hi,

Sydney player here. Patcher is extremely slow. It has taken just over an hour to download 67.39mb. Patcher is always slow but this is really bad. There are no other application running in the background. I have Telstra adsl2 so should be done in minutes.

Edited by Batch1972, 31 July 2013 - 01:34 AM.

[Nachtigall]

me too

[Dark Ally]

[yeah I got the same problem: crash when i click play

Problem signature:
[Problem Event Name: APPCRASH
Application Name: MWOClient.exe
Application Version: 3.4.1.4418
Application Timestamp: 51f05ada
Fault Module Name: StackHash_ba63
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 77320bd2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional Information 1: ba63
Additional Information 2: ba63ca3652d33a4a52b1606e5c006cbe
Additional Information 3: 21a5
Additional Information 4: 21a54a926b0c590057ac6cd2e9a0f287

I checked my Directx, C++, and .NET and they are up to date. I also ran the repair tool from a Nov 2012 forum and it said nothing was wrong and still crashed after I ran it. I also tried reinstalling the game and still crashes
updated my graphic card driver and still crashes

Win 7 pro x64, AMD Phenom II X4 960T (4CPUs), 8 GB ram, GeForce GTX 660

Edited by Dark Ally, 31 July 2013 - 01:53 AM.

[Ashnadur]

I also have the problem with hanging at "Please wait".

Also an AMD CPU (FX 6 Core) and amd HD graphics....

Ticket is on his way...

[SantaDiego]

Can't play too, but i did not catch appcrash. Just pushing blue "play" button, then she's turn into grey "please wait" button and... Thats all. That starts right after today's patch.

Reinstalling client (2 times), restarting router, using MWORepairTool (4 times) and tambourine didnt helps.

Looks like our Piranha guys tried to optimize game for INTEL, and dont care about those, who have AMD.

AMD FX 8350, HD 7850, 8Gb RAM, win 8 64bit.

Edited by SantaDiego, 31 July 2013 - 02:18 AM.

[GoldExile]

same issue as above: Can't play too, but i did not catch appcrash. Just pushing blue "play" button, then it turned into grey "please wait" button and... Thats all. This also just occured now since the latest patch, no issues before at all.

My PC specs: AMD PhenomII X6 1090T CPU (6 cores), 8 Gb DDR3 HyperX RAM (Kingston), nVidia GeForce GTX 650 Ti Boost x2 (SLI mode), OCZ Vertex2 SSD - Windows 7 64bit Ultimate

Edited by Swakke, 31 July 2013 - 04:42 AM.

[Blue Shadow]

I'm in the same boat too, Also AMD PC: Win 7 64bit, AMD Phenom II X4, 8 GB ram,.... So looks like the game is broken for players with AMD CPUs?

Maybe if I do what it says and wait patiently a bit longer......lol.

[X3N2R10N]

Blue Shadow, on 31 July 2013 - 04:13 AM, said:

I'm in the same boat too, Also AMD PC: Win 7 64bit, AMD Phenom II X4, 8 GB ram,.... So looks like the game is broken for players with AMD CPUs?

Maybe if I do what it says and wait patiently a bit longer......lol.

good luck with that .. im off to play other less ****** up games ....

p.s. AMD Phenom2 6core user with ATI crossfire here

[Ivan Sinclair]

A success story! After seeing several people also having trouble, and mentioning Avast, I took a shot in the dark and completely uninstalled Avast and MWO. Downloaded a new MWO install, and Bingo, im playing again. Have not reinstalled Avast at this time.

[Captain Mediocre]

WarriorEasyKill, on 30 July 2013 - 02:05 PM, said:

The patch got done and its not letting play the game. I click the blue PLAY button the window goes down then reappears and says please wait.

Same issue here tried complete uninstall and re install same problem.

Also AMD fx8350 and HD7850

Edited by Captain Mediocre, 31 July 2013 - 05:28 AM.

[SantaDiego]

Ivan Sinclair, on 31 July 2013 - 05:06 AM, said:

A success story! After seeing several people also having trouble, and mentioning Avast, I took a shot in the dark and completely uninstalled Avast and MWO. Downloaded a new MWO install, and Bingo, im playing again. Have not reinstalled Avast at this time.

did you have an AMD processor?

[Ivan Sinclair]

ya, i posted earlier. amd laptop

[Mawai]

Blue Shadow, on 31 July 2013 - 04:13 AM, said:

I'm in the same boat too, Also AMD PC: Win 7 64bit, AMD Phenom II X4, 8 GB ram,.... So looks like the game is broken for players with AMD CPUs?

Maybe if I do what it says and wait patiently a bit longer......lol.

It is not consistent. I have an AMD Phenom II x4 and a Radeon 6970 and MWO is running just fine after the patch .. it just took a long time to download the patch. So there is likely more to the issue than just the CPU though that seems to be a common element.

Also, if all AMD CPUs were affected there would be hundreds or thousands of replies in this thread rather than 30 or so.

This is why they need each person with the issue to submit a report including dxdiag results and any crash dump generated in the MWO USER directory. PGI has the tools to find the common elements but they need the data to work with, unfortunately, just saying it crashes or hangs at "Please wait .." doesn't give them enough information to isolate the problem.

[SantaDiego]

Ivan Sinclair, on 31 July 2013 - 05:06 AM, said:

A success story! After seeing several people also having trouble, and mentioning Avast, I took a shot in the dark and completely uninstalled Avast and MWO. Downloaded a new MWO install, and Bingo, im playing again. Have not reinstalled Avast at this time.

So, thanks! I fixed it too! I just uninstall Avast and reboot. WHITHOUT uninstalling MWO client. And it works! then i reinstall the Avast, and client still working!

What was all that? AMD + Avast issue? WTF? How that possible?

[Ashnadur]

Worked for me too, also AVAST uninstalled, restarted and MWO worked again.

[johnyblaze2]

Same problem here. Please wait after attempting to start the game. Here is what I am running...

AMD FX-4300
HD 7750

[Lusankya]

Ran the patcher last night and it worked first time which doesn't happen very often as I usually get that "Error Patch Carousel Cannot Load". Tried the game this morning and it worked just as good as it did last night .

i5 2500k
HD Radeon 6850
Win 7 Home Premium 64bit
8GB System memory

EDIT: Well it seems the patcher is still a little testy for me. I don't normally get the carousel error anymore but the patcher still takes its sweet time to load. When it does load it always shows that the server is "offline" at the top indicated by the red line but I have no problem running the game. Also I sometimes get a RSS feed something or other error which only started showing up after the last few patches.

Edited by Lusankya, 02 August 2013 - 09:20 AM.

[Tarl Cabot]

SantaDiego, on 31 July 2013 - 05:58 AM, said:

So, thanks! I fixed it too! I just uninstall Avast and reboot. WHITHOUT uninstalling MWO client. And it works! then i reinstall the Avast, and client still working!

What was all that? AMD + Avast issue? WTF? How that possible?

Does your version of Avast allow you to exclude MWO folder/subfolders from active scanning? At times some antivirus programs may be too aggressive in their methods. This is not the first time an antivirus program has caused issues with a game due to new exe having a new checksum that has not been deem ok yet in the database.