14 replies to this topic

[Crackerbox]

Since the new patch, my client has frozen after launch in 1 out of every 3 games that I've played. This was not an issue before the patch.

I switched to using 'Fullscreen' mode from using 'Fullscreen Windowed' and it made no difference. So the next step I took was using the repair tool JUST IN CASE something was wrong with my game that could be fixed.

After the repair tool ran and cleaned up everything nice and tidy, I've no longer had my client freeze in a game. Now MWO sits at a black screen after a game is complete doing nothing but taking up system resources and making it impossible to switch to any program (except Windows Task Manager for some reason) using the alt+tab function.

After every game I have to shut down MWO through the Task Manager so that I might start it up again to play another game. To say the least, this is rather obnoxious.

[ShinVector]

Crackerbox, on 12 August 2013 - 06:51 PM, said:

Since the new patch, my client has frozen after launch in 1 out of every 3 games that I've played. This was not an issue before the patch.

I switched to using 'Fullscreen' mode from using 'Fullscreen Windowed' and it made no difference. So the next step I took was using the repair tool JUST IN CASE something was wrong with my game that could be fixed.

After the repair tool ran and cleaned up everything nice and tidy, I've no longer had my client freeze in a game. Now MWO sits at a black screen after a game is complete doing nothing but taking up system resources and making it impossible to switch to any program (except Windows Task Manager for some reason) using the alt+tab function.

After every game I have to shut down MWO through the Task Manager so that I might start it up again to play another game. To say the least, this is rather obnoxious.

Try MWO Repairtool to check and fix for corrupted files.

[Crackerbox]

Please read the whole post before responding. I clearly stated as part of my process up to that point that I used the Repair Tool.

Additionally, with further testing, I discovered that running Google Chrome (with no extensions I might add) for some reason was screwing with my game. After closing it, I played 10 games in a row with no freezing and no crashing with no other changes made.

[ShinVector]

Crackerbox, on 12 August 2013 - 07:34 PM, said:

Please read the whole post before responding. I clearly stated as part of my process up to that point that I used the Repair Tool.

Additionally, with further testing, I discovered that running Google Chrome (with no extensions I might add) for some reason was screwing with my game. After closing it, I played 10 games in a row with no freezing and no crashing with no other changes made.

Good for you.

[Anais Opal]

ShinVector, on 12 August 2013 - 07:27 PM, said:

Try MWO Repairtool to check and fix for corrupted files.

The repair tool doesn't fix this in most cases. It's a cryengine/graphics driver problem, most common on nVidia hardware.

It's one of the reasons I have stopped playing MWO. When stability improves drastically I might be back.

[Metafox]

I've been having the same issues, and for some reason they've locked the stability feedback thread so this seems as good a place as any to post. The graphics will occasionally freeze up. This used to happen very occasionally but it's been happening far more frequently after the last patch. It seems to occur while machine guns are firing nearby, and possibly sometimes while AMS is firing. Sometimes it can be fixed by alt-tabbing out, sometimes alt-tab doesn't work and I have to ctrl-alt-del out to get back in, and sometimes after I ctrl-alt-del the game just freezes. This seems to happen fairly frequently with other players on TS.

• Was any error message provided with the crash, if so, which?

No error message.

• Where in the game or menus did the crash occur?

Occurs during gameplay while enemy mechs are active nearby.

• What steps had been taken prior to the crash occurring?

Usually seems to occur when multiple machine guns are firing nearby.

• Does the crash re-occur for you if repeating those same steps?

Occurs at random, usually in the situation specified above.

• What are your video settings, did you change them since last patch?

Spoiler

1920x1080
V-Sync
Fullscreen
Motion Blur: Off
System Specs: Medium
Brightness/Gamma: 0.5
Damage Glow: On

• What are your System specs? (You can include them in a [ spoiler] [ /spoiler]

Spoiler

Windows 7 Ultimate
CPU: i7 930 @ 3.57GHz
GPU: GTX 470
RAM: 6 GB

Edited by Metafox, 13 August 2013 - 09:39 AM.

[Marvyn Dodgers]

Good to hear you tracked it down, sorry if I missed this above, but did you also submit a support ticket to help them log the issue description in their database?

[Rippthrough]

Yep, still having the client freeze for 10-15 seconds in game sporadically.

[Smart Bomb]

My freezes are far lengthier 10-15 seconds. They happen about the same frequency, about 1 out every 3.

[BookWyrm]

Same issue for me, more like 1 out of every 10 matches since patch. Experienced a similar issue in some other online games, mostly mmos due to memory leak during lengthy play sessions. Issue is NEW since last patch and not experienced before. System specs are more than adequate and up to date.

[IronChance]

Try deleting your Shaders folder in Program Files\Piranha Games\MechWarrior Online\USER and then restart. This folder tends to get cluttered every other patch or so.

[Rippthrough]

Makes no difference.

[Svidro]

I mostly get game freezes while on the Drop Preparation screen, while my team is populating. Similar result though, program continues to run, no error, no ability to switch programs other than to bring up task manager.

Win7 64, Radeon HD vid card.

[Arcturious]

Came to post a very similar issue. Sometimes at the end of a match, but often during I get a black screen. Alt+enter to change window mode, then waiting about 10 seconds will often bring the game back. However, as soon as game is over I have to close the client and open it again or next match the same thing will happen.

Also, this is interesting - after getting back into the Mechbay, my home screen changed to the Misery one, with trial by fire from May - June advertising. Deleting shader cache, repair tool etc has found no issues.

Randomly now since the last crash I will get the correct Golden Boy advertising, but otherwise it goes back to the Misery one from a few months ago.

I also was getting the game lock up when chrome was open too. I had to swap my Twitch chat into a IE window and close chrome when I play now, or after a few hours of play the game will lock up and have to be forcibly closed.

The banner ads thing was the weirdest bit though.

[Xandre Blackheart]

Each new patch seems to break this problem for different card/cpu combos. Mine broke 2 patches ago, and the recent patch seems to have mitigated it somewhat.