Jakob Knight, on 30 August 2013 - 04:33 AM, said:
The problem with people trying to get a refund for their Founder's Packages is the same problem the people crying for a Clan Founder's Package have. The Founder's Package in any game or project is a startup contribution to a proposed project, and a risk investment. There is no guarantee of success or that your investment will yield rewards (though many people making such an investment are under the illusion that they have some entitlement to them regardless), or that the investment will be in any way recoverable at a later time, as this is simply taking a chance that a product or project will succeed in return for special benefits for taking the risk in helping that project get started.
In short, you donated money to a project in the hope of rewards if it succeeded with full knowledge that that money would not be recoverable in the event of an event failure. You took a risk, and you knew the risk when you made the donation. Note that it was the donation that was important, with the rewards a nice 'thank-you', but it -was- a donation. Asking for a donation back is fine (though extremely poor taste and a reflection upon your character), but demanding it back would require alot of proof that the donation was made as the result of outright deception about what the donation was intended for.
Thus, trying to get a refund for a Founder's Package is going to be completely at the descretion of the company managing the project. And, to be frank, they haven't failed to use the donation for the purpose it was asked: to make Mechwarrior Online a reality. Some parts have changed, yes, but from a legal standpoint, I don't think anyone has a leg to stand on if they try anything legal in this regards. This is also why asking for a Founder's Package now is ludicrous. The risk phase is long past, so it is hardly right to ask for the same benefits now.
However, while trying to get a refund for the Founder's Package is probably not viable (and shouldn't be done if people were honest when they decided to do it in the first place), the Overlord Package is a purchase of a product, and one that has not even been delivered yet. That package was in no way a donation, and so can be viewed as any online transaction. In this case, a much better chance of success exists.
I appreciate your answer, although I don't necessarily agree with it. I don't recall at anytime when I considered and finally purchased the Founders package that it was referred to as a "donation". Here's one old link referencing to it that I quickly dug up;
http://mwomercs.com/...age-on-sale-now
It boils down to interpretation of what product was promised to the consumer and what product was actually delivered. To be clear, I'm still on the fence about even trying this, but my level of frustration with PGI and it's direction have me feeling like I was the victim of a "bait and switch" on their part.
Funny thing is if you go way, way back and look at my earlier posts, back to when 3rd person came up I actually predicted that what is happening was going to occur, that 3rd person would be implemented to widen the player base, and that it would eventually shunt 1st person off to the side and eventually kill it (still to be seen).
I would have been happy to have had a 1st person queue only if simply to delay that day, but with this patch they took that away. I have my doubts that they will bring it back and putting it back in for 12 man organized drops will not help me a bit. Oddly enough when PGI puts up a poll (FP view for 12 man sync drops) they will listen to the forum membership as a group, but not when members of the forum itself put up a poll.
All of my original posts when I got to these forums were happy, excited topics full of optimism and energy for the game. In the past months they've changed as my outlook on the game has deteriorated. I suppose that's why I'm considering an attempt at a Founders refund, it's reaching the point where I want to punish the game rather than support it, and that is sad.
If I go down that road, it's not because I need the money but to strike back, something I wouldn't normally do. I wouldn't think that PGI wants a bunch of complaints claiming false and misleading sales practices to hit the news at any time, launch or not. War Z, now "Infestation: Survivor Stories" road it out and still has a pulse, but doe PGI want to have that kind of reputation?
I'm still holding out some small hope for reason on the part of the Devs.