275 replies to this topic

[12Bravo]

Just realized the title of this thread says "Servers Should Return Between 10:45AM PDT to 1:30PM PDT" with 1:30PDT being about 10 mins from now... That is a lot longer then the 45 mins to 1.5 hours total mentioned in the post.

[Kunae]

Ahasver, on 01 October 2013 - 12:14 PM, said:

Just on the side note, it DID work. They posted on Twitter, we know it here.
By Chance? Yes but a high chance

Only because some people have been conditioned to check all potential information sources, as PGI has shown that they will not be consistent in how they deliver critical information. Next time it might be on Facebook... or maybe on Bryan Ekman's twitter feed.... or maybe ... or maybe...

The people bringing this up would just like to see a regular and reliable single-source for information about MWO, from the developers.

[Training Instructor]

It's not the time of the delay that annoys people, it's the timing of the delay.

Starting what could very well be a long patch at 10:00am pacific time, right before a lot of Europeans (aka a ton of paying customers) get home from work, is not great customer service. My main account that I actually play on has been perma-banned for getting into an argument with a mod about my right to comment on the intelligence of the business decisions behind their patching schedule, so I'll refrain from making any more serious remarks.

I'll just say that the most successful mmo in history patches at 5:30am pst, not 10.

[Mishi]

Heffay, on 01 October 2013 - 12:16 PM, said:

Why does anyone need any other 7.62 other than a Springfield M1A?

"Other" rifles...pfftt... why even bother?

What about the SCAR? Probably one of my favorites.

[Hellen Wheels]

[Komtur]

jip Bjarnulf

[Kunae]

12Bravo, on 01 October 2013 - 12:19 PM, said:

Just realized the title of this thread says "Servers Should Return Between 10:45AM PDT to 1:30PM PDT" with 1:30PDT being about 10 mins from now... That is a lot longer then the 45 mins to 1.5 hours total mentioned in the post.

They changed it sometime in the last 30 mins, or so.

[Heffay]

Mishi, on 01 October 2013 - 12:19 PM, said:

What about the SCAR? Probably one of my favorites.

Sure, if you need a novelty gun.

[Infernus1986]

Carrioncrows, on 01 October 2013 - 12:16 PM, said:

Why not just make the UAC5 and AC5 pull from the same bin like SRM's.

"REASONS"

Heffay, on 01 October 2013 - 12:21 PM, said:

Sure, if you need a novelty gun.

yea I'm sure the Rangers are replacing their M4's with SCARS for novelty reasons

Edited by Infernus1986, 01 October 2013 - 12:24 PM.

[Ahasver]

Kunae, on 01 October 2013 - 12:19 PM, said:

Only because some people have been conditioned to check all potential information sources, as PGI has shown that they will not be consistent in how they deliver critical information. Next time it might be on Facebook... or maybe on Bryan Ekman's twitter feed.... or maybe ... or maybe...

The people bringing this up would just like to see a regular and reliable single-source for information about MWO, from the developers.

I do understand this whish. I wish they would do so. But why bother going on about it now, it did work this time, again, somehow.
I do not care much how information gets to me

Edited by Ahasver, 01 October 2013 - 12:22 PM.

[Kunae]

Heffay, on 01 October 2013 - 12:21 PM, said:

Sure, if you need a novelty gun.

[The Archangel]

Kunae, on 01 October 2013 - 12:19 PM, said:

Only because some people have been conditioned to check all potential information sources, as PGI has shown that they will not be consistent in how they deliver critical information. Next time it might be on Facebook... or maybe on Bryan Ekman's twitter feed.... or maybe ... or maybe...

The people bringing this up would just like to see a regular and reliable single-source for information about MWO, from the developers.

Damn Straight.

[Skunk Wolf]

Mean, but a wicked track.

Edited by Skunk Wolf, 01 October 2013 - 12:29 PM.

[Ninjah]

I'm in Europe and it is the worst time for servers to go down. It cold and raining and I wanna play MWO bad lol. Just a lil bit and I can go back to work again Come on servers!

[DirePhoenix]

Training Instructor, on 01 October 2013 - 11:55 AM, said:

Yeah, after someone mentioned that they posted an update on twitter.

I work in marketing, so I feel a bit obligated to have a twitter account just to research things in my industry. I have zero tweets so far, as I'm not the principle pr guy. I have it set for zero notifications, because the vast majority of PGI tweets are the equivalent of spam, much like their facebook posts telling me to go check out the latest NGNG uninformative softball question hugging session with the devs.

As a marketing professional, it's pretty much a customer outreach fail if you're relying on an incredibly small portion of your playerbase to relay important information that you only communicate to platforms that aren't used by your principal audience. The games been in open beta for a year, and 25+ year olds who didn't use twitter a year ago still aren't using it for the most part. Yet their communications team still insists on using it for important notifications.

It's called bad customer relations..........which incidentally is one of the principle complaints that founders and other dedicated money-spenders have voiced.

Don't listen to me though. I'm just a marketing professional responsible for communicating content and features to over 1 million registered users of my company's services.

You're upset because someone told you about an update on twitter about an update that was posted yesterday on the forums? Where exactly are they supposed to tell you about an update where you won't get your underwear in a bind? People that live on the forums get upset if anything is posted anywhere but the forums. But the playerbase of this game (or any game) is by and large not on the game forums. Where are they? Facebook, twitter, G+, reading gaming news sites, etc.

[The Archangel]

20 more mins and I give up, let me play mwo before I go to bed PGI!!!

[stinkypuppy]

anyone else just sitting on this topic constantly refreshing to see what the next person has to say/complain about next?

[Heffay]

stinkypuppy, on 01 October 2013 - 12:27 PM, said:

anyone else just sitting on this topic constantly refreshing to see what the next person has to say/complain about next?

Yup. My F5 key is a bit worn out.

[The Archangel]

Heffay, on 01 October 2013 - 12:27 PM, said:

Not only that, but why would PGI even think about encouraging people to come to the forums? There is no sign of intelligent life here at all. Zero. This place is a barren wasteland of angst and tears, populated solely by Drama QQueens with the social skills of a dead elm tree.

Oh the irony.

Edited by The Archangel, 01 October 2013 - 12:30 PM.

[Kunae]

Heffay, on 01 October 2013 - 12:27 PM, said:

Not only that, but why would PGI even think about encouraging people to come to the forums? There is no sign of intelligent life here at all. Zero. This place is a barren wasteland of angst and tears, populated solely by Drama QQueens with the social skills of a dead elm tree.

Population - Heffay